North Park Lexus of San Antonio

I had rodent damage to my intake system and turbo drive. They worked with my insurance company in getting my Lexus repaired. I had a loner car as well for the duration of service, Also, my original advis They worked with my insurance company in getting my Lexus repaired. I had a loner car as well for the duration of service, Also, my original advisor left after taking my car in but the transition to another was seamless. Great service! More

Mark Gately took excellent care of me, he was both professional and very courteous!!! What more can I say?? Why do you make this survey more lengthy than it should be? professional and very courteous!!! What more can I say?? Why do you make this survey more lengthy than it should be? More

Love the quick and efficient service! The staff always friendly and helpful. Also the lady at the cafe always very pleasant and the coffee is great! friendly and helpful. Also the lady at the cafe always very pleasant and the coffee is great! More

North Park Lexus is an outstanding dealership. Everybody is professional and personable. Renalto is absolutely wonderful to deal with! Finance department is very easy to work with. They explain well and an is professional and personable. Renalto is absolutely wonderful to deal with! Finance department is very easy to work with. They explain well and answer all questions so you really understand. More

Best service I have every received at a dealership. Way better than BMW. I will not go back to other brands and what they define as service. better than BMW. I will not go back to other brands and what they define as service. More

As always...great service and when needed, the best loaner car program one could ask for. This is the only place I take my SUV for service. loaner car program one could ask for. This is the only place I take my SUV for service. More

As usual, the process went well. I was greeted by a young man who alerted Mark Gately, who came out to take the car in. As this was 90000 mile service, the men at the loaner office got me into a car efficien man who alerted Mark Gately, who came out to take the car in. As this was 90000 mile service, the men at the loaner office got me into a car efficiently and courteously. All went well with the service. More

I took my 2020 Lexus 350 and they did a superb job. My service advisor did an excellent job and told me exactly when to pick up my vehicle. I sipped a latte and zoomed out at the most opportune time! Tha service advisor did an excellent job and told me exactly when to pick up my vehicle. I sipped a latte and zoomed out at the most opportune time! Thanks! More

The service I received was very outstanding never had i ever experienced this kind of customer service before I have told my family and colleagues and coworkers about Lexus dealership and customer service. ever experienced this kind of customer service before I have told my family and colleagues and coworkers about Lexus dealership and customer service. More

My wife car wouldn't start with only 3866 miles. I contacted our original salesperson, Braden Stanley and he connected me to the Service Department. I was able to bring the vehicle in immediately. Af contacted our original salesperson, Braden Stanley and he connected me to the Service Department. I was able to bring the vehicle in immediately. After the initial troubleshooting, it was agreed that they would keep the vehicle overnight. The battery was replaced and they did the 5k complimentary service. I was completed satisfied with the professionalism from start to finish The customer service from Ian Beam and the rest of your team was "first-rate". More