North Park Lexus of San Antonio

Always professional. Sale of extras such as extended warranty, advance payment of service, tire package, etc are a bit annoying if uninterested. Erica in service has always provided top notch advice and warranty, advance payment of service, tire package, etc are a bit annoying if uninterested. Erica in service has always provided top notch advice and service. More

Since my Lexus is very low mileage compared to the number of months since we purchased it. Being able to communicate with Erica Perez our service advisor to determine what service to perform is critical. Er of months since we purchased it. Being able to communicate with Erica Perez our service advisor to determine what service to perform is critical. Erica has been our jadvisor for 15 years. She knows us and our vehicles - that is important to us! More

I’ve been impressed with North Park Lexus since the purchase of our vehicle. They have the best customer service around! I would highly recommend. purchase of our vehicle. They have the best customer service around! I would highly recommend. More

I had rodent damage to my intake system and turbo drive. They worked with my insurance company in getting my Lexus repaired. I had a loner car as well for the duration of service, Also, my original advis They worked with my insurance company in getting my Lexus repaired. I had a loner car as well for the duration of service, Also, my original advisor left after taking my car in but the transition to another was seamless. Great service! More

Mark Gately took excellent care of me, he was both professional and very courteous!!! What more can I say?? Why do you make this survey more lengthy than it should be? professional and very courteous!!! What more can I say?? Why do you make this survey more lengthy than it should be? More

Love the quick and efficient service! The staff always friendly and helpful. Also the lady at the cafe always very pleasant and the coffee is great! friendly and helpful. Also the lady at the cafe always very pleasant and the coffee is great! More

Best service I have every received at a dealership. Way better than BMW. I will not go back to other brands and what they define as service. better than BMW. I will not go back to other brands and what they define as service. More

North Park Lexus is an outstanding dealership. Everybody is professional and personable. Renalto is absolutely wonderful to deal with! Finance department is very easy to work with. They explain well and an is professional and personable. Renalto is absolutely wonderful to deal with! Finance department is very easy to work with. They explain well and answer all questions so you really understand. More

As always...great service and when needed, the best loaner car program one could ask for. This is the only place I take my SUV for service. loaner car program one could ask for. This is the only place I take my SUV for service. More

As usual, the process went well. I was greeted by a young man who alerted Mark Gately, who came out to take the car in. As this was 90000 mile service, the men at the loaner office got me into a car efficien man who alerted Mark Gately, who came out to take the car in. As this was 90000 mile service, the men at the loaner office got me into a car efficiently and courteously. All went well with the service. More