North Park Lexus of San Antonio

Sales rep was awesome, very knowledgeable and patient. Finance Dept. was deceptive and definitely not transparent. Overall I would use them again but would be more aware in Finance! Finance Dept. was deceptive and definitely not transparent. Overall I would use them again but would be more aware in Finance! More

We bought a used RX 350. It was immaculate and performed great. Nikki Sample was our sales representative and she is awesome. We told her what we wanted and she had 3 RX 35 It was immaculate and performed great. Nikki Sample was our sales representative and she is awesome. We told her what we wanted and she had 3 RX 350s waiting for us to look at and test drive. No pressure and a very fair price on the trade in. We had never driven a Lexus before and never been to this dealership. We had not planned to buy that day but Nikki and North Star Lexus made everything fall into place. We love our 2021 RX 350. More

The experience with North Park Lexus and Thomas Williams was above all of my expectations. I never felt pressured and all my concerns were addressed at every step of my purchase. I would recommend this de was above all of my expectations. I never felt pressured and all my concerns were addressed at every step of my purchase. I would recommend this dealership to everyone and anyone. This is my first Lexus but I know it won't be my last. More

I bought an RX 350 sight unseen until it was driven to my house outside of Austin. Nikki Sample was first rate to deal with and made sure everything was done right - even taking it back for cosmetic correct house outside of Austin. Nikki Sample was first rate to deal with and made sure everything was done right - even taking it back for cosmetic corrections. Both drivers were great to talk with - especially Dick. More

The car salesman was awesome. Very informative and courteous. Eric was so excited about helping me and it was noticeable that he enjoys his job. Also every staff member in the bui Very informative and courteous. Eric was so excited about helping me and it was noticeable that he enjoys his job. Also every staff member in the building was wanting to help you in anyway possible. Very friendly environment. Thank you Eric I love my vehicle! More

Every single phase of my car buying experience was well above all of my expectations. above all of my expectations. More

I have been dealing with North Park Lexus for over 15 years and the experience was outstanding as always. My salesman, John Maldonado, caters to our every need along with Brent Gothard and all the staff. years and the experience was outstanding as always. My salesman, John Maldonado, caters to our every need along with Brent Gothard and all the staff. I will never buy another car anywhere else. Kenneth R. Garcia More

Best dealership in the world have bought many many cars here cannot say enough great things about the incredible team… Love Rhonda Taylor has been exceptional. Everyone greets you and enjoys what they are here cannot say enough great things about the incredible team… Love Rhonda Taylor has been exceptional. Everyone greets you and enjoys what they are doing extremely trustworthy. More

Nice dealership and professional staff. We really enjoyed our purchasing process and look forward to our next car purchase. We really enjoyed our purchasing process and look forward to our next car purchase. More

We recently bought our Lexus NX 350 F Sport Handling AWD from North Park Lexus and must say it was the best experience we’ve ever had at any car dealership! Nikki Sample, our Master Sales Consultant, was im from North Park Lexus and must say it was the best experience we’ve ever had at any car dealership! Nikki Sample, our Master Sales Consultant, was impressive! I had an opportunity to meet Nikki about 5 months earlier, when I was “just looking”. I decided to reach back out to Nikki to inquire about a couple of Lexus NX 350 F Sports on their website. She responded rather quickly to let me know that they were available and provided me with the information I needed. I was amazed that she had kept my contact information as well as providing me the needed information about the vehicles so transparently. I let her know that we were on our way to the dealership that same day. When my family and I arrived at the North Park Lexus dealership, we were greeted by the concierges with such friendly smiles and the most courteous service! Nikki took her time in answering all of our questions, not once pressuring us, and got us quickly to Taylor. Taylor, Finance & Insurance Manager, was absolutely a joy and helped make the finance process with our bank seamless. Austin, Lexus Technology Specialist, was so nice from the beginning! He was so helpful and really well knowledgeable of the vehicle. Nikki, Taylor, and Austin made this the most stress-free car-buying experience that we’ve had since looking to buy a new car. Each of them were genuinely happy for us! Throughout the process everyone at North Park Lexus that we interacted with made us feel incredibly welcome and went above and beyond to make sure we were well taken care of. It was such an amazing experience! We will definitely go back to North Park Lexus because of their exceptional customer service! More