North Park Lexus of San Antonio

Great service Superb, fair and prompt service. Erica has always been friendly and helpful in my service needs. All the staff have been accessible and supportive in Superb, fair and prompt service. Erica has always been friendly and helpful in my service needs. All the staff have been accessible and supportive in addressing my automotive needs. More

Sales and service are both excellent Buying is easy at this dealership and service is always performed well and timely, with exceptional customer service. This is my second ES350 and I am Buying is easy at this dealership and service is always performed well and timely, with exceptional customer service. This is my second ES350 and I am very comfortable dealing with anyone at the facility. It feels like having a family member in the business. More

Awesome customer service Farrah Stohner is the best service advisor I've ever had. I love my lexus and the experience I have when needing to take in for service. I'm always in Farrah Stohner is the best service advisor I've ever had. I love my lexus and the experience I have when needing to take in for service. I'm always in and out. Farrah always keeps me informed. I will always be a lexus owner. North park truly knows how to take care of their customers. More

Excellence Always excellent service and attention with a smile !!! I diligently follow the manufacturers recommendations for over 10 years and the service & atti Always excellent service and attention with a smile !!! I diligently follow the manufacturers recommendations for over 10 years and the service & attitude are consistent. Done. More

super helpful, courteous, made us feel comfortable When we decided to purchase a new vehicle, there was no doubt that we would go back to North Park Lexus. The service we have receive When we decided to purchase a new vehicle, there was no doubt that we would go back to North Park Lexus. The service we have received in the past has been exceptional and we expect no less for our new vehicle. We have had two Lexus' in the past and purchased a LS460 on March 30, 2018. The staff and our salesman, Jay Kroum were all so friendly, helpful and made us feel very comfortable. Their objective was to make the buying experience an enjoyable one, and it truly was. We are happy with our purchase and will continue to recommend North Park to our family and friends More

Excellent Customer Service Gabriel Martinez has excellent customer service skills! We are very pleased with his exceptional level of service. He was extremely courteous and made Gabriel Martinez has excellent customer service skills! We are very pleased with his exceptional level of service. He was extremely courteous and made us feel as if we were the only customer he had, even though we knew we were not. More

Good customer service Looked at GX460, the options I wanted was not in stock. Rico did a great job with educating me on the vehicle and options. I would highly recommend Looked at GX460, the options I wanted was not in stock. Rico did a great job with educating me on the vehicle and options. I would highly recommend him. The finance office does need improvement, they couldn’t tell me the % discount for buying pre paid maintenance, lease numbers were not exactly accurate, nor did they follow up with me regarding lease residual values and money factor being used. More

Complimentary oil change I had my 2017 GX 460 for 10,000 mile oil change and maintenance check. All went well. I give the top rating for service. I had my 2017 GX 460 for 10,000 mile oil change and maintenance check. All went well. I give the top rating for service. More

Outstanding Customer Service I have been using North Park Lexus since 2011. The experience is outstanding/professional. Scott Baranco provides that family feeling and looks after I have been using North Park Lexus since 2011. The experience is outstanding/professional. Scott Baranco provides that family feeling and looks after me. I have never been disappointed with the service. The customer service is top notch. It feels like a team who’s mission is customer satisfaction. Whether it is waiting in the customer area or providing a loaner, the experience is one that remains with you because of the positive impact. More

Excellent service I have been coming to Lexus for 5 years. My service advisor is Ruben Rios. He is awesome! Excellent service, knowledgeable, professional and consisten I have been coming to Lexus for 5 years. My service advisor is Ruben Rios. He is awesome! Excellent service, knowledgeable, professional and consistent. I live near your Dominion dealership location however the drive is worth the service I get at the San Pedro location. I can’t fibd myself getting a new Service Adviser . I also own a BMW and their service does not come close to the service Lexus provides. Your service is A++ so congrats! More