North Park Lexus of San Antonio

TOP DRAWER DEALERSHIP QUALITY personified! Found the car we wanted at both a new-car fair price & trade. Professional & friendly from sales, tour of service department, to QUALITY personified! Found the car we wanted at both a new-car fair price & trade. Professional & friendly from sales, tour of service department, to finance department closure. Sales was well represented by Jay Kroum (the perfect match for us), along with Mathew McClaim (assistant that detailed the car & its expansive technology). Met with Robert Jimenez (our assigned service consultant), and it was important to know there will be continuity of focus on us after the sale. Victor Torrez closed us out in the finance department quick, easy, & customer oriented. The dealership was well appointed, clean, & comfortable. The focus was definitely on the customer in every way, including the lounge waiting area's many services & the after-sale gift-basket. We are already enjoying the quality & luxury of the LEXUS experience ... special indeed! More

Great Service Friendly staff and excellent waiting area ...makes the wait easier. Will definitely be back to North Park Lexus in San Antonio Tx...thanks service sta Friendly staff and excellent waiting area ...makes the wait easier. Will definitely be back to North Park Lexus in San Antonio Tx...thanks service staff More

Service Advisor Ruben has been an excellent and informative Advisor, Ruben has represented North Park Lexus exceptional setting a standard in which I have expected in Ruben has been an excellent and informative Advisor, Ruben has represented North Park Lexus exceptional setting a standard in which I have expected in His absence, which unfortunately is not the case all the time. More

Superb in Every Way We've purchased 6 Lexus vehicles over the past 10 years years, in part because of the excellent automobiles but also because of the outstanding servi We've purchased 6 Lexus vehicles over the past 10 years years, in part because of the excellent automobiles but also because of the outstanding service after sale. The Service Department at North Park Lexus is the best I've ever encountered over a lifetime of owning different makes and models. More

Consistently excellent for 14 years Moved to San Antonio in 2003 with a Lexus LX470 and a Toyota Land Cruiser. Excellent service at Lexus, crappy at Red McCombs. Started brining all ve Moved to San Antonio in 2003 with a Lexus LX470 and a Toyota Land Cruiser. Excellent service at Lexus, crappy at Red McCombs. Started brining all vehicles to Lexus for service and they always do a fine job. I've had 7 different vehicles serviced there and Wally Murray has always been polite with great communication. The staff is knowledgeable and gets things fixed the first time. More

Great Customer Service Wally Murray is an outstanding service manager. His "people skills" are one of the reasons I have purchased two Lexus automobiles from this dealershi Wally Murray is an outstanding service manager. His "people skills" are one of the reasons I have purchased two Lexus automobiles from this dealership----and, I'm planning to purchase a third if Mr Murray remains my service adviser.. More

Excellent service experience Scott is an excellent and professional service advisor. He outlines work to be done and recommends additional service is necessary. I never worry abo Scott is an excellent and professional service advisor. He outlines work to be done and recommends additional service is necessary. I never worry about my experience at your dealership because of him. Excellent overall visit ! More

Excellent service Only place to buy my New 2017 Lexus , excellent service, hassle free. NIKKI Samples, & Tom Murders are very knowledgeable and very thorough in their p Only place to buy my New 2017 Lexus , excellent service, hassle free. NIKKI Samples, & Tom Murders are very knowledgeable and very thorough in their presentation. More

Awesome Experience My husband and I have purchased 7 cars in the last 26 years from North Park Lexus. We have had no negative experiences with Lexus and the staff is al My husband and I have purchased 7 cars in the last 26 years from North Park Lexus. We have had no negative experiences with Lexus and the staff is always great. Tiffany was our sales person and she was the BEST!! She reached out within the first few minutes of my online request. She was knowledgeable, patient and always available. She provided prices and details about the 3 different cars that I was interested in.and also gave us thorough details when test driving the cars. Her communication skills and follow up are what led me back to Lexus to buy another car. She also took the initiative to do our final paper work for us, after we had to wait due to a very busy Saturday afternoon. She is an asset to Lexus and she was always organized and well prepared. More

Excellent We have dealt with this dealership for a number of years. I have yet to experience an interaction that was abrupt, dismissive or inappropriate in any We have dealt with this dealership for a number of years. I have yet to experience an interaction that was abrupt, dismissive or inappropriate in any manner. Other places and other people may be able to "get the job done." My preference, however, is for a facility that can get the job done - in a truly professional manner. Thus, I elect to remain an active customer of North Park Lexus of San Antonio. More