North Park Lexus of San Antonio
San Antonio, TX
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Outstanding Customer Service Wally Murray is perhaps one of the best Service Managers in San Antonio. He is a great ambassador for the dealership. A great people person. Wally Murray is perhaps one of the best Service Managers in San Antonio. He is a great ambassador for the dealership. A great people person. More
service could not have been better Scott B is a real asset to your dealership--hope you realize that--we would not go anyplace but northpark lexus--thanks for the excellent service Scott B is a real asset to your dealership--hope you realize that--we would not go anyplace but northpark lexus--thanks for the excellent service More
Excellent The team at this dealership consistently delivers great service and makes every effort to simplify the sales process. In particular, I appreciate th The team at this dealership consistently delivers great service and makes every effort to simplify the sales process. In particular, I appreciate the follow up, initiative, and attention that I received from both Tiffany Wright and Brian. Thank you! More
Courteous and outstanding This dealership is always courteous and has always made me feel special and cared for. The maintenance service o my vehicle has always been outstandi This dealership is always courteous and has always made me feel special and cared for. The maintenance service o my vehicle has always been outstanding. I have never gad a bad experience at this dealership. More
Lexus of San Antonio Service Department - 2016 Lexus RX 350 I don't think there is a better Lexus service department anywhere! Farah is always on top of every aspect of the service process - nothing gets past h I don't think there is a better Lexus service department anywhere! Farah is always on top of every aspect of the service process - nothing gets past her "eagle" eye. Thanks!! More
Wolly at North Park Lexus is AWESOME! I recently had a minor accident which is a very scary feeling. I happened to call the dealership just minutes before closing time. When the service ad I recently had a minor accident which is a very scary feeling. I happened to call the dealership just minutes before closing time. When the service advisor picked up the phone it was a soft, calm voice on the other end of the call, his name is Wolly. Immediately, I felt safe and my fear went away. As a matter of fact, he said my first concern is are you in a safe place on the road? I was and he continued to give me step by step instructions on how to proceed. It was already horrible that I had been in an accident and it didn't help that the next day was going to be a super busy day I had planned for months. Again Wolly came to my rescue letting me know my car was in good hands and to not worry just head straight to the lender office and I will be in touch. Wolly was awesome and provided excellent customer services! I would recommend Wolly for any future services. More
Customer Service Always a pleasure I drive past a Lexus dealer to come 2 hrs to this location because they are and always have known the key to customer service, so I Always a pleasure I drive past a Lexus dealer to come 2 hrs to this location because they are and always have known the key to customer service, so I will continue to bring them my service and recommend them to others More
Great service rep. I have never trusted a dealership before but my service rep. Wally Murray always goes the extra mile to keep our car perfect and safe and he is always I have never trusted a dealership before but my service rep. Wally Murray always goes the extra mile to keep our car perfect and safe and he is always helpful to give us a heads up to issues that may be coming up, our Lexus experience is always top notch because of him! Bill and Julie Gowen. More
Excellent service They did routine service, found an oil hose leak which was covered by warranty and replaced the defective hose. Car was washed as well. I will go back They did routine service, found an oil hose leak which was covered by warranty and replaced the defective hose. Car was washed as well. I will go back. More
Excellent service. We love this dealership; customer service is always excellent. Everything is always completed as promised. We have service our vehicles at this deal We love this dealership; customer service is always excellent. Everything is always completed as promised. We have service our vehicles at this dealership for over 12 years; will not go anywhere else. More