North Park Lexus of San Antonio

WOW what a treat! Erik Joseph, our sales representative was the BEST! He answered all of our questions. He didn't pressure us during the sales process and didn't try t Erik Joseph, our sales representative was the BEST! He answered all of our questions. He didn't pressure us during the sales process and didn't try to sell us something we didn't need or want. I will highly recommend him to people who are interested in purchasing a Lexus. David, his sales assistant spent over an hour with us going over all the electronics and the bells and whistles of the vehicle we purchased. Very patient and knowledgeable! We also met Erika, our service writer. She gave us her personal cell number to contact her to schedule our service appointments. All of the people we dealt with were very friendly and all of them asked us if there was anything we needed.. This was by far the best car buying experience we have ever had! They treated us like we were a member of their family! I would highly recommend North Park Lexus to anyone wanting to purchase a new vehicle! More

Great Service Center The staff at the Service Center works as a team. They are well organized and courteous.The time given for service is accurate.. Farrah is always on to The staff at the Service Center works as a team. They are well organized and courteous.The time given for service is accurate.. Farrah is always on top of things and explains what is needed for your car More

The with a "yes attibest dealer is San Antonio I willl like to thank Mr Mark (M&M), and also a very special thank you note to Mr Robert Jimenez. The service and the attention to details with a smil I willl like to thank Mr Mark (M&M), and also a very special thank you note to Mr Robert Jimenez. The service and the attention to details with a smile, is what I call a true customer service. I'm the owner of two Lexus and we always depend on North Park for service. Thank you. More

No hazzle at all Very friendly service person and knowledgeable Robert Jiminez and the service was very prompt car was washed and very clean everyone was very polite a Very friendly service person and knowledgeable Robert Jiminez and the service was very prompt car was washed and very clean everyone was very polite and friendly More

Great Service We are very happy with the Sales and service that we always get at North Park Lexus in San Antonio! We will continue to use them in the future! We are very happy with the Sales and service that we always get at North Park Lexus in San Antonio! We will continue to use them in the future! More

Outstanding service Always consistent in providing excellent service. My service adviser knows what I expect whenever I take my vehicle in for service. I enjoy the waitin Always consistent in providing excellent service. My service adviser knows what I expect whenever I take my vehicle in for service. I enjoy the waiting area for the coffee bar as well as the complimentary massage. More

Amazing,unique,excellence I Rate this Dealership Lexus as amazing one,great service ,I can really say the have a upscale service, if there it's one thing left to say will be Th I Rate this Dealership Lexus as amazing one,great service ,I can really say the have a upscale service, if there it's one thing left to say will be Thank you so much! Keep doing amazing job Renato,Ruben,Brent More

Wally Murray does an excellent job as service mgr Wally always does an excellent job and always take care of the customer first. He's the primary reason I have bought 2 Lexus cars. Wally always does an excellent job and always take care of the customer first. He's the primary reason I have bought 2 Lexus cars. More

Below Lexus Standards Why? Lexus holds itself to a higher standard, "the Lexus family" as told to me at the Tucson Lexus dealership, which I purchased 2 new RX 350's. Howev Why? Lexus holds itself to a higher standard, "the Lexus family" as told to me at the Tucson Lexus dealership, which I purchased 2 new RX 350's. However, here in San Antonio TX (Norh Park) not the same high standards as in AZ. Basically, many young and untrained staff from what I see. Did not send a new RX pamphlet that I requested, nor understood warranty facts. Service center is below par and in general I guess since there is no other Lexus dealership here, North Park can afford to offer a lower level of guest care and expect nobody will know the difference. No good option here but to let others know. More

Excellent Service even at a distance Living 150 miles from our nearest Lexus dealership, North Park Lexus makes it easy to get our automobile serviced, they pick it up and deliver it back Living 150 miles from our nearest Lexus dealership, North Park Lexus makes it easy to get our automobile serviced, they pick it up and deliver it back to us making our experience with our 1st Lexus very convenient. Our service representative Rubin was extremely courteous and efficient, he was in constant contact with us and let us know the status. Thank you so much, keep up the good work! More