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North Park Lincoln
San Antonio, TX
314 Reviews
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314 Reviews of North Park Lincoln
June 21, 2022
On 06/20/2022, I traded my 2022 Lincoln Aviator for a 2022 Lincoln Aviator HYBRID. Well, about one hour into owning my new Aviator, the air conditioning stops working, right when you needed it the most, 2022 Lincoln Aviator HYBRID. Well, about one hour into owning my new Aviator, the air conditioning stops working, right when you needed it the most, the temp was 105. So I call Ricky Tejada (my sales representative), I explain my situation, I'm too far into my trip home to just turn around. Ricky is tracking down every mechanic to try and figure out what to do. So collectively we tried everything, too including the dealership I caught, just before closing, but they needed more time, which they didn't have at the moment. So on Tuesday, I called Gene Messer Ford/ Lincoln, and the service representative tells me they will need the car for 7 to 10 days. I called Ricky again and before you know it he's calling me with an appointment. The service tech determined what the problem was and the part was ordered. The moral of this is if your looking for a new or used car or truck, go to North Park Lincoln, San Antonio, TX and ask for Ricky Tejada. He truly believes in taking care of the customer. I drove over 7 hours to buy this car and I'm happy I did. More
by Tennessee Dave
Employees Worked With
Ricky Tejada
Helpful June 19, 2022
We had an absolutely wonderful experience at North Park Lincoln! Excellent customer service from Heather Griffith!!! She truly cares about what you need and she went above and beyond to make sure we had al Lincoln! Excellent customer service from Heather Griffith!!! She truly cares about what you need and she went above and beyond to make sure we had all the information required in purchasing our car! Heather made our time buying a car a smooth and fun experience. We were lucky to have her as our finance manager. Couldn’t recommend North Park Lincoln enough! More
by Oksana
Employees Worked With
Heather Griffith, Armando Gonzalez
June 03, 2022
My Name is Remona Easley & I live in Austin . Not know anything about the HONESTLY & INTEGRITY of the car dealers in San Antonio or Lincoln park car company . I went on line searching for the par Not know anything about the HONESTLY & INTEGRITY of the car dealers in San Antonio or Lincoln park car company . I went on line searching for the particular car I wanted . I got bless. For GOD,crosssed my path with a dealer at Lincoln park San Pedro name Mr Kent ( Casper) Kasperski, and he was Outstanding in Consistency of keeping in touch & rapided HONEST response. And made me feel like I was a part of his family one of his siblingor children. He was very professional dress very sharp like a executive of fortune 500 executive who has COMPASSION for the peoples and do his best to make our dreams come true. Therefore, I must say ! There is NO LIEING in me beause GOD , is to MIGHTHY for me to fight! So TRUTH has been told. Lincoln Park in San Antonio should be PROUD they have employed and found a"Golden Egg of a saleman in Mr Kent kasperski (Casper ). For in these times it is very hard to find HONEST people with INTEGRITY. I Remona Easley give this dealership & Casper 5 star for this saleman is Really is bring back the hope in the goodness of mankind from the days we remember WHEN. For he has kept my Hopes ALIVE in Mankind & doing Right for people & makeing America Truly GREAT again! And with that being said, I dont know who is in CHARGE of this company but if u have any WISDOM. I WOULD GIVE THIS MAN A RISE. For this man got me to come all the way to San Antonio to by a car! And traffic is xxxx. More
by Monaeasley
Employees Worked With
Kent ( Casper kasperski
May 26, 2022
This is an updated review. When we bought our car 6 months ago, the service was 5-star excellent. Impossible to fault it. When we took our Ford Fusion in for its first service When we bought our car 6 months ago, the service was 5-star excellent. Impossible to fault it. When we took our Ford Fusion in for its first service (oil change, tire rotation, 24 pt. inspection, and complimentary car wash/vacuum, we decided the $120+ would be worth it because of the carwash, but it was not a hand-dry/detail cleaning. Just a "$7 drivethru". Our car was still crusted with caliche dust on the window seals and on the car itself when any door was opened, with light dust film evident within (we live in the hill country on unpaved roads). While the service team still had much going for them (ie. video of the car inspection and free shuttle while waiting), our extreme disappointment at the absence of what we called the 'white glove service' we experienced during our purchase visit means we will not return there for our next car service. While it is true we were told 'complimentary carwash and vacuum", it was impossible not to assume that meant a detailed cleaning, living up to the reputation NPL has of being the ultimate. More
by thoughtkarate
Employees Worked With
Jesse
May 16, 2022
Kent (Casper) Kasperski, joseph, Mike and the rest of the Staff at North Park Lincoln were professional and they are all about customer service. Staff at North Park Lincoln were professional and they are all about customer service. More
by Whitesican81
Employees Worked With
Casper, Joseph, Mike
May 12, 2022
Casper is an excellent salesman! Your inventory is great! I will browse again in the future you internet site. Thank you for all your help ! Your inventory is great! I will browse again in the future you internet site. Thank you for all your help ! More
by gskeen
Employees Worked With
Casper is great! , Chad Binder, Julianne Hunt, Raphaella Mercier
May 06, 2022
Had a great experience at North Park Lincoln. Armando Gonzalez was quick to find us a great solid and beautiful SUV for our daughter. I provided him with a few details we were interested in and Armando Gonzalez was quick to find us a great solid and beautiful SUV for our daughter. I provided him with a few details we were interested in and he sent us cars to review and in a couple of days we found exactly what we were looking for. Heather Griffiths was a swift financer. Total time to review vehicle, confirm purchase and sign off on paperwork was about 1 hr. Heather even got us a better rate than what our bank quoted us during pre-qualification. Smooth, efficient and friendly process, that left us with no desire to shop anywhere else in the future. Thank you! More
by Jluribe
Employees Worked With
Heather Griffiths and Armando Gonzalez
May 06, 2022
Casper Kasperski at North Park Lincoln was very helpful and gave excellent service both in-person and with follow-ups to help my husband and I in our search for a pre-owned vehicle. and gave excellent service both in-person and with follow-ups to help my husband and I in our search for a pre-owned vehicle. More
by pfbolfdvm
Employees Worked With
Casper Kasperski
