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North Park Toyota of San Antonio

San Antonio, TX

4.5
3,401 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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10703 SW Loop 410

San Antonio, TX

78211

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Showing 3,401 reviews

September 12, 2026

North Park Toyota has done good job for me. N/A The workers are nice and friendly. More

by ROBERT.CORONA52
Recommend Dealer
Yes
Sep 15, 2026 -

North Park Toyota of San Antonio responded

Your feedback is incredibly valuable to us, and we are glad to hear that your experience was a positive one. It is great to know that our team made you feel welcome and taken care of. We look forward to seeing you again!

September 12, 2026

North Park Toyota has done good job for me. N/A The workers are nice and friendly. More

by ROBERT.CORONA52
Recommend Dealer
Yes
Sep 15, 2026 -

North Park Toyota of San Antonio responded

Your feedback is incredibly valuable to us, and we are glad to hear that your experience was a positive one. It is great to know that our team made you feel welcome and taken care of. We look forward to seeing you again!

September 12, 2026

Fast service and knowledgeable. All of my questions were answered in depth plus I was shown videos as well. It was definitely a good experience. More

by ARLINWHERRY
Recommend Dealer
Yes
Employees Worked With
Walter Acosta
Sep 15, 2026 -

North Park Toyota of San Antonio responded

We are overjoyed to hear that your visit went so well! It is great to know that our team was able to answer all of your questions thoroughly and take the time to walk you through everything with videos. That kind of attentive service is exactly what we aim to provide. We hope to see you again.

September 12, 2026

Fast service and knowledgeable. All of my questions were answered in depth plus I was shown videos as well. It was definitely a good experience. More

by ARLINWHERRY
Recommend Dealer
Yes
Employees Worked With
Walter Acosta
Sep 15, 2026 -

North Park Toyota of San Antonio responded

We are overjoyed to hear that your visit went so well! It is great to know that our team was able to answer all of your questions thoroughly and take the time to walk you through everything with videos. That kind of attentive service is exactly what we aim to provide. We hope to see you again.

September 12, 2026

Longer wait starting out, Edward was busy. Maybe someone else could have gotten things moving sooner. Oil change took longer because the team did car inspection. Which I had not plan for, but More

by KITTENMOORE
Recommend Dealer
Yes
Employees Worked With
Edward was advisor
Sep 15, 2026 -

North Park Toyota of San Antonio responded

Thank you for sharing your experience with us. We understand that a longer wait at the start of your visit can be frustrating, and we appreciate your patience. It is great to hear that the complimentary vehicle inspection was a welcome addition, even if it was not part of your original plan. Your feedback helps us think about how we can better manage our customers' time, and we are glad the visit ended on a positive note.

September 12, 2026

I was there for an oil change when Rubi came to ask me about upgrading, she was informative and I didn't feel like she pressured me, she gave me info and numbers and left ut up to me. Very easy process. More

by MONICA_T210
Recommend Dealer
Yes
Employees Worked With
Runi Corpus
Sep 15, 2026 -

North Park Toyota of San Antonio responded

We are glad to hear that your visit went so smoothly! It is great to know that Rubi took the time to walk you through your options in a way that felt comfortable and pressure-free. That is exactly the kind of experience we want every customer to have. Thank you for sharing this, and we hope to see you again next time you need service.

September 12, 2026

It was all good, but it still is showing “low oil” what can I do to get this taken care of More

by JALTENEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

North Park Toyota of San Antonio responded

Thank you for reaching out and for the kind words about your overall experience. We understand how concerning it can be to see a warning light still active after a service visit. We would welcome the chance to look into this with you and make sure everything is sorted out. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

September 12, 2026

It took three hours to get an oil change. The Advisor never responded to my texts. More

by davemarineveteran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Duron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Sep 15, 2026 -

North Park Toyota of San Antonio responded

It's unfortunate to hear that your recent visit did not go as expected, Dave. This is not the kind of experience we want for our customers, and we understand your frustration. We take feedback like this seriously and would like the opportunity to learn more about what happened. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

September 12, 2026

The reason is I give it a one is because of the issue that I had could have been done simpler. And not at a high cost. I also ended up taking my vehicle to a certified mechanic, which cost me to fix. The More

by AL.VAR.I13
Recommend Dealer
No
Employees Worked With
Michael Godina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

North Park Toyota of San Antonio responded

We are concerned to hear about your experience. We understand your frustration, and we take this kind of feedback seriously. We regret that your experience did not meet your expectations and we would welcome the opportunity to learn more about your visit and discuss your concerns in more detail. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

September 12, 2026

I was told I needed a cabin filter, which was a lie cause I replace it personally, so I lost my trust with North Park Toyota The service guy that took my information thought it was funny. I just walked away. More

by RODRIGUEZ591RI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Duron
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

North Park Toyota of San Antonio responded

We're sorry to hear you feel this way about your recent visit. We understand your frustration. The confidence our customers place in us matters, and we regret that your experience did not reflect the standard we hold ourselves to. We would welcome the opportunity to learn more about what happened and to discuss your concerns further. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

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