North Park Toyota of San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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John provided updates of my 4Runner status and had great customer service. I was there on a Saturday so feeling valued was great out of his busy schedule customer service. I was there on a Saturday so feeling valued was great out of his busy schedule More
Awesome service very professional and made my trade in so easy and quick. He listened to all our requests and concerns to help us get the perfect trade in! easy and quick. He listened to all our requests and concerns to help us get the perfect trade in! More
Kept me updated and always makes sure my concerns are addressed Thomas takes his time and goes every detail with me and he always addresses my concerns regarding my vehicle. addressed Thomas takes his time and goes every detail with me and he always addresses my concerns regarding my vehicle. More
Kept me updated and always makes sure my concerns are addressed Thomas takes his time and goes every detail with me and he always addresses my concerns regarding my vehicle. addressed Thomas takes his time and goes every detail with me and he always addresses my concerns regarding my vehicle. More
We always have good customer service at this dealership. Lou is always so nice, caring and pleasant. Always taking care of us aka customers. Thank you. Lou is always so nice, caring and pleasant. Always taking care of us aka customers. Thank you. More
Extremely disappointing experience. I regret buying my Toyota from North Park Toyota of San Antonio. From the very first day I purchased my truck, the service has been consistently p I regret buying my Toyota from North Park Toyota of San Antonio. From the very first day I purchased my truck, the service has been consistently poor. During my most recent visit, the employee who moved my truck nearly damaged the transmission. He shifted the truck into Drive without properly securing it, causing a hard impact that should never happen with someone’s vehicle. That level of carelessness is unacceptable. On top of that, I arrived around 3:30 PM for a simple oil and filter change and did not leave until approximately 6:30 PM. A basic maintenance service should never take three hours. Even worse, no one updated me on the status of my vehicle. If I hadn’t gotten up and asked about it myself, I honestly believe I would have continued waiting indefinitely. The lack of professionalism, communication, and respect for customers is unacceptable. This dealership has repeatedly provided poor service, and after this experience, I cannot recommend North Park Toyota of San Antonio to anyone. I truly regret my decision to purchase my vehicle here. I expected Toyota’s reputation to be backed by quality customer service, but unfortunately, that has not been my experience. More





