North Point Chrysler Jeep Dodge Ram FIAT
Winston-Salem, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Sam Conner and Jeff were very helpful and very respectful!!! The guy i signed paperwork with was Awesome and Hilarious!!!! Awesome dealership to work with!!! Will come again !!!💯💯👍👍 respectful!!! The guy i signed paperwork with was Awesome and Hilarious!!!! Awesome dealership to work with!!! Will come again !!!💯💯👍👍 More
I love this dealership I had received great service & customer service a couple months ago but my last service was not so great it took TWO WEEKS to get my car serviced and the guy who was assigned to he customer service a couple months ago but my last service was not so great it took TWO WEEKS to get my car serviced and the guy who was assigned to help me had not even called me. I was always calling/going there to inquire abt my car the agent returned my call on the second week for an update. No call to give me an update I was displeased & felt I was unimportant. More
All around great dealership--sales and service. Pleasant to deal with. They have always treated me with courtesy and care. I highly recommend this dealership. to deal with. They have always treated me with courtesy and care. I highly recommend this dealership. More
Everything was great recommend anyone that wants services done to their vehicle go there. Especially talk to Todd at the service desk and he will take great care of you done to their vehicle go there. Especially talk to Todd at the service desk and he will take great care of you More
Always pleasant and professional. My questions and concerns are always addressed. Car is always ready when promised. Everyone from service to cashier to rental car department are always very nice. concerns are always addressed. Car is always ready when promised. Everyone from service to cashier to rental car department are always very nice. More
Dewey is terrible!!!! He is rude, I do not understand how this man is still working at this dealership!!!! Even the employees there no about how rude he is to customers !!! this man is still working at this dealership!!!! Even the employees there no about how rude he is to customers !!! More
Todd is always friendly and helpful when I get my car serviced. I make sure to look for him when I have to come to the dealership. His customer service skills are impeccable! serviced. I make sure to look for him when I have to come to the dealership. His customer service skills are impeccable! More
I appreciate the quality of work, however with an appointment it took 2.5 hrs to have new tires put on. Nick was great, he kept us informed and did all he could short of doing the work himself. appointment it took 2.5 hrs to have new tires put on. Nick was great, he kept us informed and did all he could short of doing the work himself. More
Excellent service. Great management, esp Justin Michael. Great sales staff, esp Hunter Wooten. Howler, service needs some work. I was at the dealership last Friday with an appointment, to fix the headrest o Great sales staff, esp Hunter Wooten. Howler, service needs some work. I was at the dealership last Friday with an appointment, to fix the headrest on my bench seats (one wouldn't flip down), if took 3 hours for a tech to diagnose when an advisor could easily see it was the cable that needed to be replaced. Even Todd knew what was wrong. Understandably they had to order the part and had to complete the work today. Which was just replacing the cable (<45 min) but still waited from 9am until 1245p. With no lines when I arrived. The other issue is the service department never contacted me Monday when they had received the parts that had come in the week before to arrange an appointment to come in. It was only the manager, Justin, who set things in motion to get the work pushed since no one had kept track of the work order, it was still in the technicians possession. More
Great customer service! Friendly staff, I have trusted my vehicles to NPCJ for years. Dewey and John are a class act! Y’all are fortunate to have them. my vehicles to NPCJ for years. Dewey and John are a class act! Y’all are fortunate to have them. More




