North Point Chrysler Jeep Dodge Ram FIAT
Winston-Salem, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 502 reviews
Excellent service. Great management, esp Justin Michael. Great sales staff, esp Hunter Wooten. Howler, service needs some work. I was at the dealership last Friday with an appointment, to fix the headrest o Great sales staff, esp Hunter Wooten. Howler, service needs some work. I was at the dealership last Friday with an appointment, to fix the headrest on my bench seats (one wouldn't flip down), if took 3 hours for a tech to diagnose when an advisor could easily see it was the cable that needed to be replaced. Even Todd knew what was wrong. Understandably they had to order the part and had to complete the work today. Which was just replacing the cable (<45 min) but still waited from 9am until 1245p. With no lines when I arrived. The other issue is the service department never contacted me Monday when they had received the parts that had come in the week before to arrange an appointment to come in. It was only the manager, Justin, who set things in motion to get the work pushed since no one had kept track of the work order, it was still in the technicians possession. More
Great customer service! Friendly staff, I have trusted my vehicles to NPCJ for years. Dewey and John are a class act! Y’all are fortunate to have them. my vehicles to NPCJ for years. Dewey and John are a class act! Y’all are fortunate to have them. More
North Point Chrysler Jeep has the best service of any dealership I’ve been to. Everyone is friendly, helpful, and service is always quick. thanks! dealership I’ve been to. Everyone is friendly, helpful, and service is always quick. thanks! More
Very helpful and quick service. Did not have to wait long for my oil change. Friendly staff. Took my Jeep right back for service. Will go back in the future. long for my oil change. Friendly staff. Took my Jeep right back for service. Will go back in the future. More
Drove 6 hours to buy a Jeep from a different dealership. Ended up buying from North Point instead. During this trying time in the world, you’ll find out who wants to sell you your next car and who wants to Ended up buying from North Point instead. During this trying time in the world, you’ll find out who wants to sell you your next car and who wants to sell you your next three cars. This dealership wants to sell you your next three cars. I’ll definitely be coming back here to buy again. More
Always courteous and great dealership. Have bought many vehicles from this dealership and never dissatisfied. They work with their customers. Will always deal with this dealership vehicles from this dealership and never dissatisfied. They work with their customers. Will always deal with this dealership More
If you did not purchase your vehicle from this dealership, do not waste your time going there. You will be poorly treated for not purchasing your vehicle from this dealership. I had to wait over o dealership, do not waste your time going there. You will be poorly treated for not purchasing your vehicle from this dealership. I had to wait over on hour for (3) three locking lug nuts to be removed from my vehicle. I bought a brand new set of locking lug nuts from their parts department for approximately $70. I was told the mechanic would put the newly purchased locking lug nuts on the vehicle. Over an hour later my vehicle was returned to me with no locking lug nuts in sight. Apparently the service department never communicated with the parts department or their mechanic. My vehicle had to be brought back into the shop a second time to have the locking lug nuts put on. I was charged $26 to have (3) three old locking lug nuts removed from the vehicle. A job that required minimum work took over an hour to complete. I am unsatisfied with the performance of this service department. More
We have leased 2 Grand Jeep Cherokees from this dealership over the past 6 years and everyone from our sales person Eddie Daye to the service personnel especially Todd Leonard were professional, e dealership over the past 6 years and everyone from our sales person Eddie Daye to the service personnel especially Todd Leonard were professional, efficient and pleasant to work with. More
Dealership had a great selection of vehicles, staff was friendly, showroom was very comfortable, and the purchasing process was painless and quick. Enjoyable process all around. friendly, showroom was very comfortable, and the purchasing process was painless and quick. Enjoyable process all around. More
Staff is always pleasant and friendly. Work is done in a timely manor. Service department advised me of cost before doing work. Sent a text to let me know truck was ready to be picked up timely manor. Service department advised me of cost before doing work. Sent a text to let me know truck was ready to be picked up More




