North Shore Auto Mall
Lynn, MA
63 Reviews of North Shore Auto Mall
Not Your Typical Used Car Dealer - Trustworthy and Friendly! We emailed 2 different dealerships that offered used Infinitis online, they both returned our calls - both times a female sales associate told us to We emailed 2 different dealerships that offered used Infinitis online, they both returned our calls - both times a female sales associate told us to come in. BUT the particular car we were interested in had just been sold. Then we were referred to male salesmen who tried to sell us other cars they had at a higher price. We decided to try one more dealership - calling this time. They not only had the car we were interested in - but several others on the lot. We weren't chasing after phantom cars! We met Igor, who was down to earth, refreshingly honest, and not pushy. Once we decided on a 2012 Infiniti, the rest was easy. They take trade ins. The manager was extremely helpful with our financing. 6 hours later the car was in our driveway. Altogether a good experience - would highly recommend. Ask for Igor. More
Helpful and friendly The dealership felt very friendly. I say this because the staff were there with me every step of the way. Along with that they took their time with me The dealership felt very friendly. I say this because the staff were there with me every step of the way. Along with that they took their time with me and helped me to the best of their ability. More
Pleasant buying experience Pleasant and helpful staff . Allison is very knowledgeable and professional. I did not feel pressured and everyone was very patient. I ended up with t Pleasant and helpful staff . Allison is very knowledgeable and professional. I did not feel pressured and everyone was very patient. I ended up with the car at the price that I had set as my goal. I had been to at least 4 other dealers and none of them made me feel as comfortable as North Shore Auto Mall staff. Allison is professional, knowledgeable, and a delight to work with. More
very good Well I like this place to buy my car good price and also has good employes frendly and honestly whit customer plus we find a nice car Well I like this place to buy my car good price and also has good employes frendly and honestly whit customer plus we find a nice car More
Excellent all the way!! Great customer service and quality selection of vehicles. Kevin was superb in all aspects of the transaction. He was very fair, straightforward and Great customer service and quality selection of vehicles. Kevin was superb in all aspects of the transaction. He was very fair, straightforward and honest. He answered all our questions and emails in a timely manner. This was our second time purchasing a vehicle from them and will come back again in the future. Thanks agAin. More
Great buying experience! I just purchased a porsche cayenne from North Shore Automall. Igor was my salesman. He was very professional and willing to work with me. Also Kevin t I just purchased a porsche cayenne from North Shore Automall. Igor was my salesman. He was very professional and willing to work with me. Also Kevin the manager was great and easy to work with and upfront about everything. They gave me a fair price on my trade, and a great deal on the car i was purchasing. Financing was a breeze and they got me the exact payment i was seeking. Came back the next day(today) to pick her up fully serviced and detailed not even 24 hrs later. Car so far seems like a great car in great condition. I bought my last car (M5) from flagship motorcars, and had a much harder time in everystep of the process. I would reccomend NorthShore Automall over flagship anyday. More
Good selection of nice cars. Friendly staff. The cars were in top shape and the staff was friendly and stayed late to help me fix a finance issue. My jag drives great The cars were in top shape and the staff was friendly and stayed late to help me fix a finance issue. My jag drives great More
we worked with Igor who was truly awesome. Dave was as helpf Igor is a lovely, knowledgeable person. His manager Dave was the same. I feel they were above board. I am always scepticle of salesmen but this deal Igor is a lovely, knowledgeable person. His manager Dave was the same. I feel they were above board. I am always scepticle of salesmen but this dealership really didn't hide anything. I'd buy a car from them again. As would my husband. More
Could Not Have Been Better - A++ I had been looking for an M3 for several months when I found one at the North Shore Auto Mall. After a brief online chat to ensure the vehicle was av I had been looking for an M3 for several months when I found one at the North Shore Auto Mall. After a brief online chat to ensure the vehicle was available and in excellent condition, I made an appointment. Once at the dealer I was very impressed with the reps knowledge about the vehicle, and his patience with my questions. Kevin and Dave were able to get me loan terms that were far better than I expected. My test drive drive with Kevin was fantastic, he was extremely familiar with the M3 model and explained every feature to me. I have purchased many cars over the years, and this was by far the best experience I have ever had. No pressure, no games just a very easy and pleasurable car buying experience. Best of all, there is a BMW M3 in my garage now. More
Do not buy their car I bought a 2010 Porsche Panamera 4s for 58000+. I asked them for a carfax report. Kevin Li printed a form without the accident information. After I fo I bought a 2010 Porsche Panamera 4s for 58000+. I asked them for a carfax report. Kevin Li printed a form without the accident information. After I found it and asked it again, he gave me the one with one accident on it. He explained to me that was a small impact. I found in the paper it said the mileage is 46000+, after I paying it, I notice it became 54000+, Kevin told me the first owner drove it sometime. The next three months, lots of problems came out on this car. The wiper, the window, the navigation system. And now, the engine. They only paid for the wiper under the warranty. Kevin Li ignored my text message. Now I am asking them to buying back this car. Kevin Li told me he will pay 43000 for this. I only drove this poor car for 4 months. He hang up my call and denied everything he did. Guys, do not buy their cars. These poor men will do everything to get the chicken feed. More

