I have been a Honda customer for over 30 years and have bought/leased multiple Odysseys, Accords, Insights and Civics. I have procured 6 locally at Huntington Honda, but each time their insulting sales staff starting to turn me off. The last time was in December for a Honda Clarity - they think people can't understand how lease numbers are calculated - telling me the computer just spits the number out, resulting in $350/month MORE than it should be.
Well that was the last straw and fortunately I found the team at North Shore Honda. The internet sales Manager (Corey) got me in touch with Peter Aber who made the most frictionless, fair and honest deal in my life for a 2018 Honda Clarity PHEV. I've had new cars from MB, Porsche, Audi, Subaru, Range Rover, Chrysler, Ford and probably 1 or 2 I am forgetting so have been around the block.
Last week I needed to get a car quickly for my son. Called Corey and he set me up with Andrew Perry, another true professional on their team. Direct, responsive, polite and honest. They got me in the car the same day and even called me after their internet went down which could have delayed delivery until the next morning; and called me back after the internet went up to confirm delivery at 7pm. Great deal, and an even better experience. The Business Manager was also great - no pressure tactics and just processed the sale with respect for my time.
I will only go to North Shore Honda from now on - even their VIP service benefits beat the others (free rentals, NYS inspections, oil changes and tire rotations!). Wish I knew them 20 years ago.