North Shore Honda

i called the dealership and asked upfront if there were any fees BOB lied and told me there were none. So i went to go look at the car they tried to charge me 3 different BS fees. I then left a deposit aft any fees BOB lied and told me there were none. So i went to go look at the car they tried to charge me 3 different BS fees. I then left a deposit after i settled for the price and asked 3 different people if i would get the low rate they said it was subject to my credit. i called the next day they were giving me a high BS rate and said i could only get the special price online price. Watch out they try to trick you any chance they get. More

I was shopping for a used Civic and after visiting 4 dealers in Queens and Long Island, I stumbled on a car on NS web-site. The salesman Bob I dealt with was friendly and not pushy. Used car mgr. Mike w dealers in Queens and Long Island, I stumbled on a car on NS web-site. The salesman Bob I dealt with was friendly and not pushy. Used car mgr. Mike was very friendly and professional. The price was pretty low except for those annoying prep and transport fees which they said they couldn't avoid. I even spoke to a salesman from another dealer while purchasing this car and he even agreed that I got an excellent deal. The overall process was smooth with financing also. Eddie did a good job in moving it along. I would definitely purchase from NS Honda again. More

They asked for a deposit in order to get the financing started. They told me the deposit is refundable if I do not like the financing options. They offered high interest rates and refused to return my dep started. They told me the deposit is refundable if I do not like the financing options. They offered high interest rates and refused to return my deposit after I refused their offer. They are crooks, stay away. There are several other dealers in the area that will treat you better. More

Diana Z. charged me with high interest through their financing since its "mandatory" to buy the posted price. They sold me an extended warranty which in not even a Honda Care warranty, it was a third p financing since its "mandatory" to buy the posted price. They sold me an extended warranty which in not even a Honda Care warranty, it was a third party Wachovia with a price tag of $2195!!! Wish me luck in returning this warranty and get it credited through their financing. Please do not buy from this money making scheme dealer. More

10/10 for dishonesty. I walk in to see a car like one the dealer tries to sell that for 2000 more then what they have listed online. I am calling them everyweek for my refund they dont ans my calls how the x dealer tries to sell that for 2000 more then what they have listed online. I am calling them everyweek for my refund they dont ans my calls how the xxxx and who the xxxx gave them president award and crap...they are the biggest cheater I met ever. If u want to fall in trouble go to North Shore Honda. Sales Person are not friendly nothing was good worst ever experience. More

The service is pathetic, Attitude of sales person was like he was doing a favor to me showing a car. No one was friendly. Cars were way over priced and I had to deposit 500usd for test driving which is r like he was doing a favor to me showing a car. No one was friendly. Cars were way over priced and I had to deposit 500usd for test driving which is refundable its been a month and I have not got that money back. They say they have refunded and I hate everytime they lie. More

Bought a certified used Honda Pilot. Asked dealer to fix squeak on door, which they never did. Left me with gas tank on empty. Made me get extended warranty which doesn't cover anything. Defroster don't wor squeak on door, which they never did. Left me with gas tank on empty. Made me get extended warranty which doesn't cover anything. Defroster don't work. Power door lock don't work. Never buying a certified car again. More

I did my research online and call the person about price for a honda civic pre-owned. I take my finacee there and get hold of the same customer rep so there is no confusion. He shows me the civic in the lot for a honda civic pre-owned. I take my finacee there and get hold of the same customer rep so there is no confusion. He shows me the civic in the lot and i tell i want to test drive but he insists on sitting down first. He goes back and forth several times talks with his manager - i told him I am looking to pay $13K and it was priced at $14.5K online and then he comes back that he will not be able to do since there are charges that he hasnt told me. So he along with his manager jacks the prices on me. (Delivery cost + Dealer cost) = can you believe that! the car is a second hand and is sitting in the LOT what is the delivery cost? So they jack up at least another $1K on me and give me $15.5K price and ask me where I want to be. I WAS SO MAD WITH THEIR ATTITUDE - REALLY MADE MY DECISION EASY TO GO WITH TOYOTA WHO HAD NO HIDDEN CHARGES POLICY More

Stay away from NS Honda!!!!! All they do rip off people. I am waiting for my refund, nothing yet. It's over a month. All of us have to report about dealership to Honda customer service people. If every1 rep I am waiting for my refund, nothing yet. It's over a month. All of us have to report about dealership to Honda customer service people. If every1 report with Honda Customer service, they can do something about dealership. I just filed a report against NS Honda. More

At the onset of our car buying experience, our salesman, Charles Gordon, was patient, fully answered our questions, and encouraged us to do our research. He made himself available throughout the process of Charles Gordon, was patient, fully answered our questions, and encouraged us to do our research. He made himself available throughout the process of purchasing the vehicle and has provided consultation with our questions since then. Unfortunately, our experience with car delivery, pick up and financing were less than desireable. The dealship had a difficult time locating the appropriate vehicle and did not keep us updated regarding its status. We had to constantly contact the sales manager, Barry Stambleck. When the car was finally delivered, we discovered that it had been driven from Connecticut, accruing over 100+ miles. Moreover, the gas was not replenished. Our salesman, Mr. Gordon, offered his apologies and has promised that the dealer will reimburse us for the used gas upon our first service visit. I chuckled when he said this - - With regard to financing, Diana Z. was less than cordial and overly sarcastic when attempting to solidfy our financing terms. Despite agreeing to inital terms, a last-minute deal was offered to us in favor of a higher rate in exchange for a reduced car price. Our inquiries about this proposal were met with frustration and vague answers. This almost led to cancelling the deal with North Shore and going to Honda City in Levittown. While we are happy with our vehicle choice, this experience was certainly unexpected since we returned to North Shore Honda (instead of Honda City in Levittown) for its usual stellar customer service that we had in 2007. Honda City provided a similar sales experience AND had our vehicle ON-SITE, yet, based on our prior positive experience with NS-H, we decided to return. While the overall experience was above average, it should be noted that our grading is heavily weighed through inital phases of the process. I would hesitate to recommend NS-H to others. More