North Shore Honda

Harold and Barry were great to deal with. Dave Haber Harold and Barry were great to deal with. Dave Haber flat out lied to us about the car alarm. I asked him directly whether my prior car had this opt Harold and Barry were great to deal with. Dave Haber flat out lied to us about the car alarm. I asked him directly whether my prior car had this option. He pretended to look for the paperword and simply lied. I went home and dug up the paperwork. This goes beyond aggressive in my view. More

This dealer was the best i have ever deal with. I bought a 2005 Honda accord, Wayne made sure that the car met all my expectations, I explained what i what i wanted and the monthly payments i can do, he sho a 2005 Honda accord, Wayne made sure that the car met all my expectations, I explained what i what i wanted and the monthly payments i can do, he showed me different cars that i can work with, i found a car with low miles and the price was a bargain believe i did my resear online and i had been to other dealers. I admit it, i can be picky then again if i'm paying a lot of money i want to get the best for what i pay. The car i picked had some cosmetics issues that would of brake the deal, for instance i didnt like the back seat of the car it was ripped, Wayne didnt hesitate to swap it, he completely had the car detailed inside and out, he made it as if it was better than new. the service was great, it was all about customer satisfaction. I will definitely recommend this dealer to anyone, if you go you should make sure you talk to Wayne he will take care of you. More

I live out of state and bought Certified Honda Odyssey from North Shore Honda. I had several issues with the dealer. 1. When the Van was finally got delievered, it had extra 150 milesAFTER purchasing th from North Shore Honda. I had several issues with the dealer. 1. When the Van was finally got delievered, it had extra 150 milesAFTER purchasing the vehicle. 2. The dealer automatically charged $375 as a prep fee but floor, dashboard, seats were dirty as if they had never been cleaned. I was told that they would clean the vehicle but it was dirty all over with stains on the wall, etc in plain eye sight view places. There were trashes on the floor and inside sliding door pockets, such as wrapping paper, tissues etc. 3. Washer Fluid was almost empty even though all fluids must be topped off if it is a certified Honda Vehicle. 4. 150 Inspection Check list, Carfax, Headphones for the DVD player, Navigation DVD were never provided when it was delievered. I was told by the salesperson that everything he mentioned when we made the deal over the phone would be included, but upon delivery they were missing. 5. Their Sales Manager, Wayne Rice was ok at first but then became rudewhen I explained the situation on the phone. Since I bought it over the internet and cannot bring it over to show them in person, they were not going to trust anything I ttold that I had problem with. I am honest and I NEVER ever tried to ripped off people. They did not provide the quality service and product they promised and I wanted them to make things right but since I am not local(and my credit union already paid for it), they are not going to do a thing to make things right. Never faxed or sent a copy of inspection check list until I had to call so many times. I want a formal apology from the sales manager for being rude and not providing the quality service and accusing me that I could've staged the pictures when I told him that I have taken several pictures to prove that things were not done right More

Went to dealer becasue they were advertizing great deal on lease of new Honda Pilot. Sales person Jack behaved in an very abrupt, unprofessional manner. Tried to close the deal with Harold, who promised t on lease of new Honda Pilot. Sales person Jack behaved in an very abrupt, unprofessional manner. Tried to close the deal with Harold, who promised to call when they get the car in, never called back. I left a $500 deposit, on 11/9/08, two weeks later, the are still looking for the car. No one ever calls you back, finally, I called and said I would take which ever car they have on their lot today. They said the person doing the lease is not here this weekend, I have to wait till Monday for them to call me to do the leasing agreement! Since the agreement says I must take delivery by 11/25, I think they are trying to play games and reneg on the deal and jack up the price. In the mean time, they've got my deposit. Stay away from this dealer, unless you are able to buy the car in the lot, otherwise, you are in for a long haul, if you have the time for it... More

I just purchased a 2008 Honda Civic LX from North Shore Honda. Prior to going to this dealership I had visited at least 4 others in the area and every single one tried to rip me off. By the time I got to Honda. Prior to going to this dealership I had visited at least 4 others in the area and every single one tried to rip me off. By the time I got to North Shore Honda I was prepared for anything! As soon as I walked in I was greeted by the Sales Manager (Barry Stambleck) and spoke briefly with him to tell him exactly what car I was looking for. I had seen an advertisement in the paper the same morning indicating a clearance special on the car I was looking for but I did not mention this as I was very curious to see how honest they would be. To my surprise - Barry showed me the ad! Harvey was the sales person who I dealt with from that point on and he was so straight forward about everything - it was really a welcome relief - and I bought the car on the spot. No tricks, no lies, no "extra fees" and I got the best price around. I would definitely reccomend this dealer to friends and family but be sure to be completely educated about the car you are looking to purchase! More

I just purchased a 2008 Honda Accord Coupe and took I just purchased a 2008 Honda Accord Coupe and took delivery on 3/31/08. This is the 3rd car that I have purchased from North Shore Honda for myself I just purchased a 2008 Honda Accord Coupe and took delivery on 3/31/08. This is the 3rd car that I have purchased from North Shore Honda for myself. My mother, sister and sister in law have also made purchases at this dealer. Harvey Sherman has been my salesman for the last 2 deals that I have made. North Shore has always been a pleasant experience for me. Harvey is very good, no BS or pushy sales gimmicks, just an honest deal. I have been to some of the other Honda dealers listed on this site and I have walked away with the same impressions. Not at North Shore, the sales staff has always treated me well and I can not complain about them. Negotiating a price at North Shore is really easy if you know what you want and how much you want to pay. The financing has always been straight forward, Dave will push the accessories and warrantees however when I say no, he does not push it. I can not say anything bad about him he has always treated me well. I find a lot of what I read about him very surprising, but I guess you have to read everything before you sign it, that is just common sense. I am not excusing that behavior if it is true, but no one should ever sign anything unless they read it and check it for accuracy. I have never had an issue with interest rates being tied to purchasing accessories or lease payments changing from the originally agreed price the day I made a deal with the salesman. The delivery was excellent. Jose brought my car out for Harvey and went over it to make sure that everything was 100%, wiping away some water marks and some dust on the dashboard. Harvey was really good about making sure that I was happy. He went over every paper before I signed and gave me the time I needed to read everything before I signed; as usual everything was in order. When I got the keys to the car, Harvey showed me that the car was gassed up and handed me the keys. He did not fuss about going over every thing and how it works, it is a car, I have owned other Honda vehicles before I know how they works and if I don't I'll read the manual. I hate when salesmen want to show you how to turn the radio on or how to roll down the windows, it is not like you are buying a space ship, it is pretty basic. I would highly recommend this dealer to anyone, but I also must stress that it does not matter what dealer you go to if you do not do your homework you are asking for trouble. More

I had the same experience as Alex844 below. I just purchased my car 3 weeks ago. I have tried a few times to resolve this situation with David Haber over the phone. Last week, I asked him to amend t purchased my car 3 weeks ago. I have tried a few times to resolve this situation with David Haber over the phone. Last week, I asked him to amend the charges and to cancel the extended warranty. He said that he couldn't amend the selling price (which was over by $2195) but he would be able to cancel the warranty which was itemized ($895). There was absolutely no breakdown of the selling price increase. He jacked up the selling price and claimed it was the extra cost of the warranty and he had to do this in order for me to get a low interest rate. I told him I didn't care if my interest rate was high. I no longer wanted the "warranty" and requested again to have this adjusted. He began to get frustrated and said he "didn't want to talk about this anymore" and hung up on me. It appears to be a common practice with this dealership. I only wish I knew about this earlier. Any suggestions on what to do next? More

My buying experience was okay until I came across David Haber, he sold me an extended warranty for $2,195.00 which was to be included in the financing. A week later I decidied to cancel the contract for a Haber, he sold me an extended warranty for $2,195.00 which was to be included in the financing. A week later I decidied to cancel the contract for a full refund since it was less than 60 days. However David Haber ran a scam on me & said I was only entitled to $995.00, the amount he wrote on the contract. I live over 50 miles from the dealership, it was late and I was so anxious to leave that I did not bother to thoughly review the additional paperwork. There were two sales forms, the first one was accurate but the second one which I signed without reviewing had an extra $1200.00 slipped into the purchase price. A week later when I questioned David Haber about the difference, he said the only way he was able to provide me the interest rate he gave me was by making the contract out for $995.00 even though he said I was paying $2195.00 for it and putting the other $1200.00 into the vehicle purchase price. Or else he as he put it my rate would have been at 11%. Mind you, at time of purchase I had walked in there with an Eloan check with a rate of 7.45% but that was not acceptable to this dealership. So I went with their financing. It's been two months since I requested contract cancellation through the dealership and after there weeks of the contract sill being active I decided to cancel it myself with the warranty company over a month ago. The contract has since been canceled but it falls upon ths issuing dealer to refund the money to the lien holder and so far no monies have been refunded. I have a small claims trial pending in Nassau County. More

I gave a deposit to purchase a new CRV. The salesman told me he would find the car I wanted and call me in 2-3 days. No one ever called me. I finally called after 4 days and was told another 3 days or so to me he would find the car I wanted and call me in 2-3 days. No one ever called me. I finally called after 4 days and was told another 3 days or so to find my car. Again I waited 5 days and no call. I went to another dealership and had the car I was looking for in 1 day. I asked NS Honda for my deposit back and after 6 weeks I still have not recieved it. I've filed with the consumer protection board after not getting any answers from the manager. I wrote a letter to the dealer principal and still nothing. My next step would to take them to court. I would NEVER ever reccomend this dealership to any one... More

This is a lousy dealer.... we wanted to buy a pre-owned Honda Civic '06 and pre-paid some on a C.C. to go next week and buy in full,(We live 100 miles away) UNTIL, this dealer said there will be additiona Honda Civic '06 and pre-paid some on a C.C. to go next week and buy in full,(We live 100 miles away) UNTIL, this dealer said there will be additional charges of $647.00 for "prep" and "shipping"! Not only that but it was told to us a day AFTER $500.00 was put on the C.C. for a down payment to "hold" the car until we could get there. Both the Used car manager "Bill, and New car manager "Mike" were unbelievably FRESH! both worked me up and were argumentative! They would not take the additional charges off. They had bad attitudes and told me to "Go buy the car somewhere else" and "Have a nice life"!!!! I WOULD NOT RECOMMEND THIS DEALER TO ANYONE EVER!!! One more thing I Just picked up a '04 Civic from Volvolville USA yesterday and wasn't charged any such fees as NORTHSHORE HONDA/SAAB "tried" to. Hm? Makes you wonder what else they are doing that's dishonest. I say to NORTHSHORE Honda/Saab...YOU SHOULD BE ASHAMED AND EMBARRASSED by your greed, trying to squeeze someone for an additional MADE-UP fee. SHAME ONE YOU! DO NOT BUY FROM THIS DEALER....oh yeah they wouldn't budge on the regular price either!!! Bunch of greed mongers! More