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North Shore Mazda
Danvers, MA
1,135 Reviews
Welcome to North Shore Mazda in Danvers, MA. The origin of North Shore Mazda began with our grandfather, who got into the car business while selling vegetables at the Farmers' Market in Waterbury, CT. It was there that he decided to start fixing the trucks that both the merchants and the farmers used for business.
With three generations of ownership, we have grown our New England business into 6 stores in two states. North Shore Mazda opened in late 2012.
North Shore Mazda in Danvers, MA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our Mazda dealership in Danvers has an extensive selection of new and used inventory cars, trucks, hatchbacks, SUVs, Sedans and Sports Cars. North Shore Mazda has the newest Mazda's in-stock at competitive prices. In addition to the new and used cars, we offer a tremendous lineup of Value Cars which are priced under $11,000 and are very affordable cars for everyone.
Customer service is also extremely important to us here at North Shore Mazda which is shown through our Owner Loyalty Program. This exclusive Owner Loyalty Program cannot be found at any of the other Massachusetts Mazda dealers and includes among other things, complimentary oil changes, towing, loaner cars and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,135 reviews
October 26, 2019
Very professional Erik provided my wife and I was very professional and complete service and the purchase of two vehicles we could not of been happier we would recommen Erik provided my wife and I was very professional and complete service and the purchase of two vehicles we could not of been happier we would recommend erik in Nashua Mazda to any of our friends More
by Geaneyke
Employees Worked With
John Burke, Andrew Mwangi, Eric Martiniello
October 26, 2019
A very positive experience!!! Eric Martiniello greater is upon our arrival at N S Masda He was wonderful to work with My husband and I were both shopping for cars He was professio Eric Martiniello greater is upon our arrival at N S Masda He was wonderful to work with My husband and I were both shopping for cars He was professional and very knowledgeable about all the Models and features. I would recommend Eric to any car buyers. I returned to NS Mazda because of the excellent service we have received over the last 4 years with our last card. PAG More
by Mom geaney
Employees Worked With
John Burke, Andrew Mwangi, Eric Martiniello
October 22, 2019
Good Customer Experience Duarte Bettencourt was of great help while I was buying my cx5. He was able to help me with what I was looking for. He was a able to bridge the gap ef Duarte Bettencourt was of great help while I was buying my cx5. He was able to help me with what I was looking for. He was a able to bridge the gap efficiently between what I was looking for in my new car. More
by Roy
Employees Worked With
Duarte Bettencourt
October 22, 2019
Excellent and friendly Our family is a Mazda family and bring all 3 to be serviced here. They are friendly, accommodating for our pick up time, great waiting area to do wo Our family is a Mazda family and bring all 3 to be serviced here. They are friendly, accommodating for our pick up time, great waiting area to do work if you are waiting, and they know a lot about cars. My son likes to talk cars with them and they have guven him advice when he had our old Mazda. They let you know if a sale is coming that you may need, like when you get a free tire if you buy 4. I would not go elsewhere. More
by The Rosenberg Family
Employees Worked With
Erik Olson, Chuck Lutz, John Burke, Andrew Dion
October 21, 2019
Brian Encarnaion Helped us by providing clear concise knowledge of vehicle we purchased and information on other options. Gave no pressure and was easy to talk to. Helped us by providing clear concise knowledge of vehicle we purchased and information on other options. Gave no pressure and was easy to talk to. More
by mazdaowner
Employees Worked With
Richard
October 21, 2019
Great Service & Great Car Bill Iannellli was a terrific salesman. He was understanding of my questions/requirements and was wonderful to work with. Your staff are very accom Bill Iannellli was a terrific salesman. He was understanding of my questions/requirements and was wonderful to work with. Your staff are very accommodating and one doesn't feel like they're going to cornered like at some other dealers. :-) More
by Deb Bennet
Employees Worked With
Bill Iannelli
October 20, 2019
Brian Encarnacion was great Friendly and straightforward. Great experience buying the CX-5. Among the best car dealers I’ve been to to check out a new car. Opened my eyes to th Friendly and straightforward. Great experience buying the CX-5. Among the best car dealers I’ve been to to check out a new car. Opened my eyes to the Mazda line, and we made a purchase More
by Mike
Employees Worked With
Brian Encarnacion, Andrew Mwangi
October 20, 2019
Good experience Duarte was very helpful and knowledgeable. Didn't try to pressure us or upsell anything, and was respectful when we decided that the Mazda just wasn't Duarte was very helpful and knowledgeable. Didn't try to pressure us or upsell anything, and was respectful when we decided that the Mazda just wasn't the right fit for us. More
by Kat
Employees Worked With
Duarte Bettencourt, Andrew Mwangi
October 20, 2019
Great Experience Start to Finish My experience started by making online inquiries about vehicles I was interested in. Bill Iannelli was quick to respond, helpful, and offered a no-pre My experience started by making online inquiries about vehicles I was interested in. Bill Iannelli was quick to respond, helpful, and offered a no-pressure attitude. My buying experience was excellent - Dominique Charles was friendly, quite knowledgeable, and also not pushy at all in her approach. She was up-front and thorough in her explanations, and able to answer all questions I had. Brian Coyle in the finance department was an advocate, trying to find the beat deal for me and a very straight-shooter when it came to numbers. Rich, the sales manager, was also quite friendly, helpful, and accommodating. I was able to buy exactly the vehicle I wanted while remaining in my budget, and in a very pleasant, no-pressure atmosphere. Highly recommend! More
by ErinF
Employees Worked With
Dominique Charles. Brian Coyle., Bill Iannelli
October 19, 2019
Wonderful experience Thank you so much Duarte, you were excellent to work with and made my car buying experience very comfortable! North Shore Mazda is a very pleasant de Thank you so much Duarte, you were excellent to work with and made my car buying experience very comfortable! North Shore Mazda is a very pleasant dealership, everyone is so friendly and accommodating. More
by Dmdews
Employees Worked With
Duarte Bettencourt
