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North Shore Mazda
Danvers, MA
1,135 Reviews
Welcome to North Shore Mazda in Danvers, MA. The origin of North Shore Mazda began with our grandfather, who got into the car business while selling vegetables at the Farmers' Market in Waterbury, CT. It was there that he decided to start fixing the trucks that both the merchants and the farmers used for business.
With three generations of ownership, we have grown our New England business into 6 stores in two states. North Shore Mazda opened in late 2012.
North Shore Mazda in Danvers, MA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our Mazda dealership in Danvers has an extensive selection of new and used inventory cars, trucks, hatchbacks, SUVs, Sedans and Sports Cars. North Shore Mazda has the newest Mazda's in-stock at competitive prices. In addition to the new and used cars, we offer a tremendous lineup of Value Cars which are priced under $11,000 and are very affordable cars for everyone.
Customer service is also extremely important to us here at North Shore Mazda which is shown through our Owner Loyalty Program. This exclusive Owner Loyalty Program cannot be found at any of the other Massachusetts Mazda dealers and includes among other things, complimentary oil changes, towing, loaner cars and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,135 reviews
January 19, 2019
Easy experience This was a smooth and easy transition from one lease to another. Zoe was friendly and enjoyable to work with. Thank you for helping to get me in my dr This was a smooth and easy transition from one lease to another. Zoe was friendly and enjoyable to work with. Thank you for helping to get me in my dream car! More
by Bergerj
Employees Worked With
Zoe Ventre
January 15, 2019
Stress free experience With the car buying experience being known for its buyers having high stress levels, we experienced something on the opposite end of that spectrum! F With the car buying experience being known for its buyers having high stress levels, we experienced something on the opposite end of that spectrum! From strolling into the brand new facility, we were soon greeted by Duarte. His easy going manor, passion for the business and subtle humor Kept us cool throughout the process. We were able to browse through the exact selection of cars we were interested in and easily narrowed it down to our exact vehicle! Duarte made the finalizing of the sale a breeze and with no time, our financing was done the following 48 hours and the keys were in our hands. Thank you Duarte for the great experience! More
by Jowen
Employees Worked With
Duarte Bettencourt
January 05, 2019
Victor made our experience a pleasure. Victor and Bill are definitely not your stereotypical car salespeople. They were not at all pushy, they were and attentive and helped us to make a de Victor and Bill are definitely not your stereotypical car salespeople. They were not at all pushy, they were and attentive and helped us to make a decision that met our needs perfectly. More
by Upland2468
Employees Worked With
The woman who explained how all the technologies work when we picked up the car. , Bill Iannelli, Victor Alvarado, Joe mama
January 03, 2019
Purchasing a 2018 Mazda CX-5 Touring I bought a brand new car and had a great experience with Duarte Bettencourt! Very helpful and thorough. I will definitely buy again from NorthShore Ma I bought a brand new car and had a great experience with Duarte Bettencourt! Very helpful and thorough. I will definitely buy again from NorthShore Mazda! More
by Dunkin2014
Employees Worked With
Duarte Bettencourt , Joe mama
December 31, 2018
Horrible service Worst service in my car buying life...and would love to have the opportunity to speak to a corporate representative who cares about service. Businesse Worst service in my car buying life...and would love to have the opportunity to speak to a corporate representative who cares about service. Businesses are built and destroyed one customer at a time and Mr McBride is doing a good job destroying this store, More
by Poorservice
Employees Worked With
Dan McBride
December 30, 2018
First time car shopper Zoe Ventre showed great compassion helping me purchase my first car! She spent all day assisting me and my family and was extremely knowledgeable! I w Zoe Ventre showed great compassion helping me purchase my first car! She spent all day assisting me and my family and was extremely knowledgeable! I will be visiting them in the future. More
by Heatherb3
Employees Worked With
Zoe Ventre
December 29, 2018
New cx-5 Easy transaction. Completed paperwork in a timely and professional manner. Honest and no pressure. Informative when discussing the vehicle. Looking fo Easy transaction. Completed paperwork in a timely and professional manner. Honest and no pressure. Informative when discussing the vehicle. Looking forward to riding my new car! More
by MazdaNoob
Employees Worked With
Bill Iannelli, Eric Martiniello
December 27, 2018
Excellent Service It was time for my lease to come up and Zoe Ventre was phenomenal in helping me through the process. I highly recommend Zoe because she was knowledgea It was time for my lease to come up and Zoe Ventre was phenomenal in helping me through the process. I highly recommend Zoe because she was knowledgeable, kind, and listens to her customers. The process was very smooth and I am very happy to continue doing business with Northshore Mazda. This will be my third time now leasing here and because of the excellent service I recieve from fantastic sales consultants like Zoe and the friendly staff there isn't a need to go anywhere else! More
by what_kev_says
Employees Worked With
Zoe Ventre
December 20, 2018
Amazing Eric martini Ellie was amazing. Definitely the best experience I’ve had while shopping for a car. Go see these guys for your next purchase- off be bac Eric martini Ellie was amazing. Definitely the best experience I’ve had while shopping for a car. Go see these guys for your next purchase- off be back again for sure! More
by Bcotting
Employees Worked With
Eric Martiniello
December 19, 2018
Great Customer Service Very friendly staff. Zoey was easy to work with and did not lay on the thick sales pitch, which was much appreciated! We did not go with a Mazda thi Very friendly staff. Zoey was easy to work with and did not lay on the thick sales pitch, which was much appreciated! We did not go with a Mazda this time purely bc of size, but we have leased 2 in the past and highly recommend! More
by Jvistorino
Employees Worked With
Zoe Ventre
