North Shore Mazda

Used car purchase Jason in Sales was very pleasant to work with. The gentleman in finance got me better financing than I had previously obtained on my own. Very pleas Jason in Sales was very pleasant to work with. The gentleman in finance got me better financing than I had previously obtained on my own. Very pleased. More

Great team of people to buy from! I bought my first new car from Eric Martiniello who was amazingly helpful and fun to work with! Lisa was wonderful in showing me the many functions of I bought my first new car from Eric Martiniello who was amazingly helpful and fun to work with! Lisa was wonderful in showing me the many functions of my car! And Jack was also helpful when I came in to sign all the paperwork! The team there works great together! I told both my brothers to buy cars from this dealership!!! More

I’ll be back I’ve never leased a car practically on my own before, this dealership was the last one and I went to and the one I stuck with. The people there aren’t I’ve never leased a car practically on my own before, this dealership was the last one and I went to and the one I stuck with. The people there aren’t too fond of greeting the customers which I thought was odd. The only two people who ever greeted my dad and I were the 2 ladies who work there! Zoe was my salesperson and she was really helpful throughout the whole experience. From the first time I went there about a month and a half ago until about 3 days ago when I got my car. She helped us stick to the budget as best as we could, gave us some space to decide but also checked in with us. The financial guys who work there also helped us out along the way. Although the wait can be a little lengthy (as in the day you go in to settle paperwork), it’s worth it if you have the time and you’re in the market for a new mazda. More

Worst Dealership in Massachusetts Worst dealership I've ever experienced. I purchased a brand new 2018 CX5 Touring from this dealership that turned out to be seriously defective. Almo Worst dealership I've ever experienced. I purchased a brand new 2018 CX5 Touring from this dealership that turned out to be seriously defective. Almost immediately after driving the SUV off the lot, electrical and safety system errors/warnings started occurring, which impacted driving and braking. The issues also impacted our safety as well as caused the vehicle to fail state inspection. I provided the dealership snapshots I took on my phone of the warning messages and explained the issues. I also took the vehicle to be fixed once at their service dept with no remedy. I reached out to the Sales dept multiple times via email and phone with the issues I had with the new car and asked the General Manager, Dan McBride, to contact me. After they had the purchase they wouldn't respond. I went over to the General Manager, Dan McBride, when I was in getting the car serviced and he basically acted like he could NOT care and blew me off. I finally had to get rid of the vehicle and lost $6000.00 fron depreciation. I WOULD NOT RECOMMEND YOU PURCHASE ANY VEHICLE FROM THIS DEALERSHIP. Although satisfied buyers are likely returning buyers, this dealership hasn't learned that. After you make the purchase, they immediately won't care about what happens. EVEN WITH ALL THE ISSUES I HAD WITH THE VEHICLE, IF THEY HAD JUST SHOWN SOME COMPASSION, OR EVEN JUST CALLED ME BACK, I WOULD HAVE BEEN SATISFIED. More

Reliability and affordability found here. Dropped in on a Sunday afternoon and greeted by Jason, who never let me down. Eric my salesman was professional, direct and informative. I wanted a Dropped in on a Sunday afternoon and greeted by Jason, who never let me down. Eric my salesman was professional, direct and informative. I wanted a vehicle that was not brand new but looked like and functioned like it and they found me one. I have owned a CX9 for 10 years and hated to part with it but it was time. I had a 2007 and bought a 2014. Looked like new to me and drives like it. Lisa who is the Pick Up Coordinator went over every aspect of my new(used) car and was very patient. I will return for service and when it is time to get a new mazda. I cant say enough about Mazda of The North Shore! More

Sweet professional experience with Zoe at North Shore Mazda Had an awesome experience with Zoe and the North Shore Mazda team. No BS sales approach-drove a hard but fair bargain. Super test drive and negotiati Had an awesome experience with Zoe and the North Shore Mazda team. No BS sales approach-drove a hard but fair bargain. Super test drive and negotiation on the price of the car completed in less than 10 minutes. Check out/familiarization on the vehicle was a great experience. Love my new Mazda CX9 and the team behind it! More

Looking for SUV My wife is looking for an SUV so we stopped in and were warmly greeted by Zoe. We took a couple test drives in the CX-9 and found her to be accommoda My wife is looking for an SUV so we stopped in and were warmly greeted by Zoe. We took a couple test drives in the CX-9 and found her to be accommodating with our requests and was knowledgeable on the product. If you are looking for a Mazda, I would highly recommend this dealer. More

Great experience We had a great experience from start to finish. Zoe was friendly and knowledgeable and answered our many questions right away. She helped make the pro We had a great experience from start to finish. Zoe was friendly and knowledgeable and answered our many questions right away. She helped make the process smooth for us. This is our second car bought at North Shore Mazda and we would recommend them to anyone. More

Great experience! Went to north shore Mazda looking at the new cx5 , George Ciko was great, explained all the features and options. Very knowledgeable and pressure free Went to north shore Mazda looking at the new cx5 , George Ciko was great, explained all the features and options. Very knowledgeable and pressure free and laid back salesman. It was a great experience. Got to test drive the car- pleasure to work with. Made everything go smoothly. Thank you and keep up the good work guys! :) More

Very happy. A great experience with Zoe. I love my new Mazda 3! Very convenient location on Route 1 South in Danvers. This is my third Mazda. A great experience with Zoe. I love my new Mazda 3! Very convenient location on Route 1 South in Danvers. This is my third Mazda. More