North Shore Mazda

Excellent Customer Service; New Mazda CX-5 GT I would recommend North Shore Mazda to my family and friends. Maho and Dan are great. This is the first time I have leased a car. Dan McBride answe I would recommend North Shore Mazda to my family and friends. Maho and Dan are great. This is the first time I have leased a car. Dan McBride answered all my questions, no matter how crazy they were. He was very patient with me. Maho Dzebic handled all the registry and insurance paperwork, which was not easy because there were a lot of issues he encountered with the insurance agency. He was very professional. Thank you Dan and Maho!! More

New Mazda CX5 I came by to get my third Mazda from North Shore and I was not disappointed. Dmitry helped me find the car I was looking for. Dmitry is knowledgeable I came by to get my third Mazda from North Shore and I was not disappointed. Dmitry helped me find the car I was looking for. Dmitry is knowledgeable and friendly. Customer service was outstanding and I felt welcome. Thank you Dmitry for what you do! You made my day! More

Exceptionally professional. Duarte is knowledgeable and friendly. If we decide to buy a Mazda we will definitely buy from Duarte. We were surprised that the salespeople don't w Duarte is knowledgeable and friendly. If we decide to buy a Mazda we will definitely buy from Duarte. We were surprised that the salespeople don't work on commission, and that positively influences our decision to use this dealership. More

Sales - new 2016 cx5 I visited a few different dealers in the area. Most were quick to get me to sign and drive before I was sure I liked the terms. Duarte Bettencourt did I visited a few different dealers in the area. Most were quick to get me to sign and drive before I was sure I liked the terms. Duarte Bettencourt didn't push. We discussed the car and I said I would get back with him in a few days. I went back and we discussed the car further and his easy going personality helped close the deal. More

NEW MAZDA 6 sport I don't know if you guys have met this person, told me that I have no problem to lease a car and he took my credit card to charge down payment for lea I don't know if you guys have met this person, told me that I have no problem to lease a car and he took my credit card to charge down payment for leasing. then the next week, he called me to sign the lease and take the car. so i drove over there. the first word he said to me is "sorry, the bank can't approve your lease request, so you have to buy this car", what? so why don't you just say it on the phone ? then he just sent me to the accountant to sign paper work. then I refused to do that. the accountant asked me "then why are you here?" , I said that person send me in, I didn't say I wanna buy a car. So as a result, I can see they don't wanna give my money back when I asked to, so I spent the whole morning to argue about the price, this person who called Duarte kept saying this is a good deal you should take it. Seriously ?! lies after lies, then I just don't wanna talk to him at all. at last the accountant came out to solve the problem and made a deal with me. it was not the best deal, but good enough after bargaining all the morning. decreasing the loss I could have. and you know what ? this person kept saying give me good rating on line and gave me two different websites to write him a good review, and all the days following he was calling again and again asking about the same thing. after I said I've done that review, then he asked how about the other website ? I said I've done both, you know what? it is never possible to reach this person again. no matter by text or email. what a great experience ! More

Sales Agent review Duarte Bettencourt was my sales person. He was very helpful and knowledgeable with the process of looking at a car. I was looking at the Mazda CX-3. U Duarte Bettencourt was my sales person. He was very helpful and knowledgeable with the process of looking at a car. I was looking at the Mazda CX-3. Unfortunately the car was to small for me. More

AWESOME DEALER EXPERIENCE I was searching for CX-9 since November of 2015 and I was working many different sales reps and Andrew Mwangi from North Shore Mazda was far the best I was searching for CX-9 since November of 2015 and I was working many different sales reps and Andrew Mwangi from North Shore Mazda was far the best experience I had. He was so accommodating from the second I walked into the door the moment I received my keys in my hands. He did everything he said he would do in a timely fashion. I wish I found this type of service earlier in search but I know where to go next time! I was beyond Happy with the service Andrew provided. I am so happy with my 2014 CX-9 Great Service--Awesome people to work with. If you are looking for a Mazda this the place to go. More

Sales agent review I had an outstanding experience with Andrew. He is a great listener, was proactive and genuinely polite to me. I like to think that he has considerabl I had an outstanding experience with Andrew. He is a great listener, was proactive and genuinely polite to me. I like to think that he has considerable good knowledge of the Mazda cars and most importantly he has an impeccable sense of feedback. On a scale of 1 to 10, he is a 8 Thanks, Phares Wabo More

Great Experience at North Shore Mazda My recent experience at North Shore Mazda was a great one, and I am very pleased about my decision to lease my new car from them. Andrew Mwangi was ve My recent experience at North Shore Mazda was a great one, and I am very pleased about my decision to lease my new car from them. Andrew Mwangi was very personable and professional throughout the process, and helped me find the perfect car for me at the right price. I decided on a Mazda 6, and am very happy with both the car and my experience at North Shore Mazda! More

Amazing Customer Service I was greeted by Dmitriy Rutman upon entering and from when I walked into the door to when we left, Dmitriy was nothing less than fantastic. He took h I was greeted by Dmitriy Rutman upon entering and from when I walked into the door to when we left, Dmitriy was nothing less than fantastic. He took his time, was patient with us and was thorough. In the end we walked away with 2016 Mazda 6 and we were happy with our lease. More