Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Shore Mazda
Danvers, MA
1,135 Reviews
Welcome to North Shore Mazda in Danvers, MA. The origin of North Shore Mazda began with our grandfather, who got into the car business while selling vegetables at the Farmers' Market in Waterbury, CT. It was there that he decided to start fixing the trucks that both the merchants and the farmers used for business.
With three generations of ownership, we have grown our New England business into 6 stores in two states. North Shore Mazda opened in late 2012.
North Shore Mazda in Danvers, MA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our Mazda dealership in Danvers has an extensive selection of new and used inventory cars, trucks, hatchbacks, SUVs, Sedans and Sports Cars. North Shore Mazda has the newest Mazda's in-stock at competitive prices. In addition to the new and used cars, we offer a tremendous lineup of Value Cars which are priced under $11,000 and are very affordable cars for everyone.
Customer service is also extremely important to us here at North Shore Mazda which is shown through our Owner Loyalty Program. This exclusive Owner Loyalty Program cannot be found at any of the other Massachusetts Mazda dealers and includes among other things, complimentary oil changes, towing, loaner cars and much more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,135 reviews
November 27, 2020
First time coming to this dealership and absolutely loved everything, bought a cx-5, and thanks to Duarte Bettencourt, I found everything I wanted, he wasn’t pushy and always spoke directly with no surprises everything, bought a cx-5, and thanks to Duarte Bettencourt, I found everything I wanted, he wasn’t pushy and always spoke directly with no surprises, place was crazy busy and every customer was still getting the attention that they deserve, thank you for going above and beyond! More
by Rafael Velez
Employees Worked With
Duarte Bettencourt
November 20, 2020
I purchased a used Ford F-150 at the dealership and overall it was a positive experience. Everyone I dealt with was interested in making a deal without any undue pressure, and a Duarte Bettencourt was overall it was a positive experience. Everyone I dealt with was interested in making a deal without any undue pressure, and a Duarte Bettencourt was a tremendous help in getting the final details wrapped up on the day I came in to pick up the truck. Overall, I would definitely consider working with the dealership again in the future. More
by mowboy13
Employees Worked With
Duarte Bettencourt
November 05, 2020
Duarte Bettencourt helped us to purchase a Mazda 6; the second Mazda (the first was a cx-5) we have purchased from North Shore Mazda in the past year and a half. The service once again was excellent, , the second Mazda (the first was a cx-5) we have purchased from North Shore Mazda in the past year and a half. The service once again was excellent, , the cleanliness (both pre and now during covid) went above and beyond, and my purchase was quick, easy and seamless with no overhead pressure. More
by TMZ
Employees Worked With
Duarte Bettencourt
November 02, 2020
I was able to lease a 2020 Mazda CX5 with no hassle at NS Mazda. Eric Martiniello was professional and complied with Covid safe practices each time that I met with him. Overall, the experience was positive Mazda. Eric Martiniello was professional and complied with Covid safe practices each time that I met with him. Overall, the experience was positive and I will definitely recommend others to go visit this dealership. More
by hollymoloney
Employees Worked With
Eric Martiniello
October 29, 2020
Duarte Bettencourt took great care of us biuying our used Mazda. even though we showed up with out an appointment he took us in. Recommend calling and making an appointment with Duarte! Mazda. even though we showed up with out an appointment he took us in. Recommend calling and making an appointment with Duarte! More
by Lb
Employees Worked With
Duarte Bettencourt
October 27, 2020
Duarte was extremely transparent and if he didn’t know the answer to a question, he would seek to obtain that information to properly notify me as a customer. the answer to a question, he would seek to obtain that information to properly notify me as a customer. More
by Jgrace1223
Employees Worked With
Duarte Bettencourt
October 01, 2020
Everyone i came in contact with was very nice, helpful, and accommodating, and worked to help me get the right used car for my budget, with no pressure. Great staff, fair pricing, and good overall experien and accommodating, and worked to help me get the right used car for my budget, with no pressure. Great staff, fair pricing, and good overall experience. More
by Gary D
Employees Worked With
Duarte Bettencourt
September 29, 2020
Duarte was very efficient to make the deal happen. Excellent service. The dealership is clean and people are friendly and helpful. I would recommend the North Shore Mazda. Excellent service. The dealership is clean and people are friendly and helpful. I would recommend the North Shore Mazda. More
by alexander_feldman
Employees Worked With
Duarte Bettencourt
