North Shore Mazda

Couldn't be more pleased Was able to walk away with a great car at a great price. It took a while to find the right car and package but Donovan and Javon were extremely easy Was able to walk away with a great car at a great price. It took a while to find the right car and package but Donovan and Javon were extremely easy to work with. Highly recommended. More

Very pleasant experience For some reason purchasing a vehicle is never fun!! We went in knowing what we wanted - agreed on a price - Donovan was great - ALL GOOD!!! For some reason purchasing a vehicle is never fun!! We went in knowing what we wanted - agreed on a price - Donovan was great - ALL GOOD!!! More

So easy and helpful I would recommend this dealership to anyone. The staff there is extremely patient and helpful, and will do whatever they need to to get your needs me I would recommend this dealership to anyone. The staff there is extremely patient and helpful, and will do whatever they need to to get your needs met as quickly as possible. Two employees stayed 2 hours after closing with me because I needed a car asap due to an emergency, and even rushed the car for me. They take such good care of you - there is free maintenance and oil changes just for being a customer, the guys call to check up and make sure you have everything you need. I just can't say enough great things about this experience - these guys (I worked with Tony, Javon and Brian) were so incredibly helpful, I have never had a purchasing experience this painless. If you are looking, I would hit this place first. More

Beyond the call of duty I bought a Mazda3 Hatchback from North Shore Mazda in Salem Mass this week. The experience was very good. My salesman was Duarte Bettencourt who han I bought a Mazda3 Hatchback from North Shore Mazda in Salem Mass this week. The experience was very good. My salesman was Duarte Bettencourt who handled everything in a very pleasant, professional manner. What really blew me away was what happened after the sale. By the time all of the paperwork had been completed and signed, the dealership had closed and all of the support staff had gone for the night. Duarte could have said there is no one around to prepare the car so come back tomorrow. After all, the sale was complete and there was nothing left for him to gain. Instead, Duarte proceeded to prepare the car himself. He removed all of the protective coverings, switched the plates from the trade-in to the new car, and even washed the car. By now, it was getting quite late but he still took the time to fill the car with gas. This was service above and beyond the call of duty. More

Bought Two Cars We have bought two cars from North Shore Mazda. We bought a Mazda 3 and enjoyed the experience so much that we went back for a CX-5 a few months later We have bought two cars from North Shore Mazda. We bought a Mazda 3 and enjoyed the experience so much that we went back for a CX-5 a few months later. We saw Tony for both transactions and he was very friendly and very professional. We really like this dealership, we feel like we get a really solid deal, and we get the bonus of certified pre-owned. If you are looking for a car then you should definitely go to North Shore Mazda. We did, twice. More

Great expirence at North Shore Mazda Went here to get a new Mazda 3. Dee helped me out and helped me get to a pretty great lease offer. They worked around my busy work schedule in letting Went here to get a new Mazda 3. Dee helped me out and helped me get to a pretty great lease offer. They worked around my busy work schedule in letting me take a late delivery of the car, and helped me out with changing paperwork on my lease. Would definitely recommend them for anyone looking for a new Mazda. More

More than I asked for! I went to this dealership after researching prices through TrueCar and am very happy with the way I was treated and with the ultimate result: I bought I went to this dealership after researching prices through TrueCar and am very happy with the way I was treated and with the ultimate result: I bought a great new car __ far better than I anticipated! -- for less than I thought possible. There was none of the intense pressure that I experienced 10 years ago when I bought my previous car and the salesman, Duarte Bettencourt, bent over backwards to be helpful with my requests, some of which were unusual. (I bought a hatchback and had to make sure my windsurfer would fit!) He did an excellent job throughout the process, as did Brian Fantry, assistant sales manager. Through both of them, I found out lots of helpful information I would not otherwise have known. I drove the car home yesterday and it surpasses my expectations for the quality of construction, the pep of the engine - what a delight! - and other features. More

A good experience Our overall experience at North Shore Mazda was a good one. We dealt with Dee from start to finish and were very happy with him. Dee was friendly, kno Our overall experience at North Shore Mazda was a good one. We dealt with Dee from start to finish and were very happy with him. Dee was friendly, knowledgeable, and very professional. It is nice to know that the salesman is interested in you and what you're looking for in a car, rather than just making a commission. We were pleasantly surprised by the offer the dealership made us for our trade-in vehicle could not be happier with the new CX-5! More

Excellent experience with trading in my car I recently traded in my car for another one at North Shore Mazda. I was a little hesitant when I first pulled up since the dealership was a little on I recently traded in my car for another one at North Shore Mazda. I was a little hesitant when I first pulled up since the dealership was a little on the smaller size, but the staff were very friendly, professional and committed to doing business. My sales associate was Andrew Mwangi, he was very excellent. He took time to explain all the details in the car I was looking into, answered all my questions and was phenomenal to work with. He knows the business well. I also need to mention the finance manager, Brian who was also fantastic. I came in with a number I had in mind for my car's value and he was able to get it as close as possible without all the hassle and negotiating. The dealership is no-nonsense and is willing to get a deal done. Thanks for everything again! -JS More

Easy to talk to The guys at North Shore Mazda were pretty nice to work with. They gave me kelly blue book value for my trade in but did not come down much on the pric The guys at North Shore Mazda were pretty nice to work with. They gave me kelly blue book value for my trade in but did not come down much on the price of the used vehicle I bought. Diomar was easy to deal with and talk to. Jovan was good to talk to as well-- not condescending. I had to go back when my used cx-9 didn't pass inspection and while that was an inconvenience, the problem was promptly fixed. More