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North Shore Mazda
Danvers, MA
1,135 Reviews
Welcome to North Shore Mazda in Danvers, MA. The origin of North Shore Mazda began with our grandfather, who got into the car business while selling vegetables at the Farmers' Market in Waterbury, CT. It was there that he decided to start fixing the trucks that both the merchants and the farmers used for business.
With three generations of ownership, we have grown our New England business into 6 stores in two states. North Shore Mazda opened in late 2012.
North Shore Mazda in Danvers, MA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our Mazda dealership in Danvers has an extensive selection of new and used inventory cars, trucks, hatchbacks, SUVs, Sedans and Sports Cars. North Shore Mazda has the newest Mazda's in-stock at competitive prices. In addition to the new and used cars, we offer a tremendous lineup of Value Cars which are priced under $11,000 and are very affordable cars for everyone.
Customer service is also extremely important to us here at North Shore Mazda which is shown through our Owner Loyalty Program. This exclusive Owner Loyalty Program cannot be found at any of the other Massachusetts Mazda dealers and includes among other things, complimentary oil changes, towing, loaner cars and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,135 reviews
August 18, 2015
Dmitriy was an extremely helpful! Dmitriy was an extremely helpful salesman and very pleasant in which to do business to purchase my Mazda CX5. Would come back again and also recommend Dmitriy was an extremely helpful salesman and very pleasant in which to do business to purchase my Mazda CX5. Would come back again and also recommend people!! More
by RH
Employees Worked With
Dmitriy Rutman
August 11, 2015
Sassy Red One of the best customer service and satisfaction by far. Diomar was exceptional, courteous, attentive and hassle free approach. I would definitely re One of the best customer service and satisfaction by far. Diomar was exceptional, courteous, attentive and hassle free approach. I would definitely recommend friends and family. It's been years since experiencing such great quality service. Kudos ???? More
by Sassy Red
Employees Worked With
Diomar Fuentes
August 07, 2015
back in the saddle again My car was recently totalled in an accident.I wanted the same car. Looked north and south of boston., and online.Mackenzie and Liz wrlcomed me for sta My car was recently totalled in an accident.I wanted the same car. Looked north and south of boston., and online.Mackenzie and Liz wrlcomed me for starters. Dee was my salesman. He was very patient , informative, laid back. Great , because carsalesmen are right uo0p there with the dentist and the IRS! I'm a hard sell. Anyway afterdriving car which was not a mazda, by the way. But was treated like it was. Long storh short, evefy single lerson I made eye contact with was friendly knowledgeable and best of all soft sell no pressure. Di and jovan like tag team fed off of each other. I have purchasdd 8 cars in my lifetime. This is the 2nd best experience I' ve had I would certainly deal with them again, maybe even buy a mazda! North shore mazda is a family business and everyone who enters is treated like family. Thanks Dee, Joan for making this so easy. P.S. extra thanks for delivefjng the car to me.. More
by happy camper
Employees Worked With
Diomar Fuentes
July 30, 2015
Great buying experience Is was a great buying experience and Duarte Bettencourt walked us through the whole process very well. The car was delivered being detailed very well Is was a great buying experience and Duarte Bettencourt walked us through the whole process very well. The car was delivered being detailed very well and communication was done as it should be. More
by bassfisha
Employees Worked With
Duarte Bettencourt
July 28, 2015
Stress Free Jovan was amazing through this process! From start to finish he made me feel comfortable and helped me through the entire process stress-free. Everyo Jovan was amazing through this process! From start to finish he made me feel comfortable and helped me through the entire process stress-free. Everyone I interacted with at North Shore Mazda was extremely professional, courtesy, and friendly. I would recommend North Shore Mazda to everyone, they are awesome!!! More
by brynniez
Employees Worked With
Diomar Fuentes
July 06, 2015
Just came in for a test drive and had a positive experience Our salesman, Dee was very helpful with no pressure. The CX 5 is definitely in the running and their no hassle approach will bring us back if our dec Our salesman, Dee was very helpful with no pressure. The CX 5 is definitely in the running and their no hassle approach will bring us back if our decision is for a Mazda. More
by Floranne
Employees Worked With
Diomar Fuentes
June 30, 2015
MY EXPERIENCE AT NORTH SHORE MAZDA I had a very positive experience at North Shore Mazda. My sales person, Andrew Mwangi, was extremely courteous, helpful with and knowledgeable about t I had a very positive experience at North Shore Mazda. My sales person, Andrew Mwangi, was extremely courteous, helpful with and knowledgeable about the vehicle I was interested in and eventually purchased. He took great care to make sure that I understood how everything operated in the Mazda 3 before I drove away. Since then he has called several times to see if I was satisfied or had any questions. If I decide to trade up in a few years, North Shore Mazda will be my first choice and hopefully Andrew will be my sales person. Bill Gibson More
by greyhound
Employees Worked With
Andrew Mwangi
June 19, 2015
easy and stress free I worked with Dacota DiGiovanni , she was very friendly and Made the process easy and stress-free. She gave me all of my options and was patient as I worked with Dacota DiGiovanni , she was very friendly and Made the process easy and stress-free. She gave me all of my options and was patient as I made my decision. I would recommend her to anybody! More
by cbevins11
June 11, 2015
Good experience It was a good experience buying my first new car. Mostly talked with Deomar. He was friendly and easy to get along with. I am happy even after a month It was a good experience buying my first new car. Mostly talked with Deomar. He was friendly and easy to get along with. I am happy even after a month. More
by Shuva
Employees Worked With
Diomar Fuentes
June 08, 2015
2 visits in 5 days Brought my 2011 CX-9 in for a check engine light and was told it was a bad seal on the gas tank ($130). Next day the check engine light goes back on. Brought my 2011 CX-9 in for a check engine light and was told it was a bad seal on the gas tank ($130). Next day the check engine light goes back on. I bring it back in for service and now told it is a bad purge valve ($310)! Lost 2 days of work and now out $440! These guys will say anything to make a buck! Sales experience was great and this is my second Mazda but I will not be back for service. No wonder you can always get an appointment! More
by FeelingScrewed
Employees Worked With
Erik Olson
