
North Shore Mazda
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very fast car buying process- In and out! Went in to trade in a 1998 celica GT - It was finally time to turn her in :( We made an appointment with Dacota. She is pretty much straight forward Went in to trade in a 1998 celica GT - It was finally time to turn her in :( We made an appointment with Dacota. She is pretty much straight forward - no BS. We went to look st a used car, and somehow got into a new one! You really can't beat their prices.. I do wish there was some little snack bar or something while you wait. Maybe donuts, box of cookies, something. Good coffe, though! Love the car. They didn't even have it on their lot. We told them what we wanted, and in mear minutes the sales manager told us he could deliver. We were on our way out the door, because we didn't want the used car they had, and the manager ran out and asked us for just a few minutes. Just amazing how he was able to find our dream car, and have it delivered in less than a day. EVERYTHING we wanted! Will be back here. Bought my first car here, now second- just awesome. More
Great buying experience! After seeing the used car I wanted listed by this dealership, I checked their reviews and was impressed at what people had to say about them. I decid After seeing the used car I wanted listed by this dealership, I checked their reviews and was impressed at what people had to say about them. I decided to make a visit and was not disappointed by their customer service. Between everyone I talked to, I never felt pressured or overwhelmed to buy the car. They gave me plenty of freedom to check out other dealerships, examine the car on the lot myself, and even take it to my mechanic. They were confident in their cars and made the experience very pleasant. I finished the deal with Duarte Bettencourt, who was a great salesperson. He was nice, patient with my nitpicking, and even spent 6 hours in the office on his day off to accompany me to the mechanic and finish the deal so I could have the car sooner. Would consider going back for my next car. More
We had an excellent experience dealing with Andrew Mwangi. On a scale from one to ten Andrew Mwangi was definitely a ten. We would recommend North Shore Madza as a first stop when shopping for a new car. On a scale from one to ten Andrew Mwangi was definitely a ten. We would recommend North Shore Madza as a first stop when shopping for a new car. More
leasing a mazda 3 just got home with our new lease. a mazda 3. our salesman was Dmitriy Rutman. Between my wife and i, we have probably purchased about 20 cars in our just got home with our new lease. a mazda 3. our salesman was Dmitriy Rutman. Between my wife and i, we have probably purchased about 20 cars in our lifetime. Dmitriy was no doubt the best all around salesman we have ever dealt with. nice, funny, very knowledgeable about the car, and just a great way about him. he made it a very nice experience. More
North Shore Mazda I just bought a 2015 Mazda CX-5 my sales person was Dmitriy Rutman. This by far was the best experience I have ever had purchasing a vehicle! I love I just bought a 2015 Mazda CX-5 my sales person was Dmitriy Rutman. This by far was the best experience I have ever had purchasing a vehicle! I love my new car and Dmitriy was so professional, personable and informative. This is my first Mazda and I will now be going to North Shore Mazda to see Dmitriy to purchase all my vehicles. When we first arrived Dmitriy took the time to sit with me to get a good feel of what I really wanted and made sure it happened. I left there completely happy and satisfied. I feel I got a really great deal and an amazing car, plus a friend for life. After the purchase it doesn't stop there Dmitriy makes sure he follows up with you to make sure you are satisfied and he made it very clear to always contact him if I have any questions at all. Thank you so much for a wonderful experience my friend Dmitriy Rutman!!!!!! 5 plus stars all day. More
Financed 2006 Subaru Legacy wagon 98K miles After an exhaustive search, I found a vehicle that met my two criteria; 4X4/AWD and a manual gearbox. I was a bit apprehensive about financing a car, After an exhaustive search, I found a vehicle that met my two criteria; 4X4/AWD and a manual gearbox. I was a bit apprehensive about financing a car, as I had gone through a house foreclosure, car repossession, chapter 7 bankruptcy, and dissolved a business all within the last three years, but Brian in the finance department was miraculously able to find a bank that would finance me, albeit at 17% which was around what I expected, given my pre-existing financial circumstances. After I was approved, I met with Donovan, and we took the car for a test drive. He even sat and conversed with me as I waited to get into the finance office. The car had a window sticker of $8,200, was advertised on Auto Trader at $7,700, and in order to get me financed, they lowered it to $7,400; a pleasant surprise. It is a great car; it got me through the blizzard, cutting through the snow with ease. The only issue was a faulty steering belt, which would only present itself after sitting for a few hours, and when it was cold. I spoke with Kathryn in the service department over the phone, and met John upon arrival. The car was fixed in approximately two hours, at no charge to me. Now my car runs great, and hope to have it for years to come. Overall, this has been an excellent car buying experience. It is a welcomed change to see good, honest people in a profession synonymous with subterfuge. I would recommend this dealership to anybody, especially those of us who don't like to hassle and haggle on the price. More
Second Hand Saturn Outlook Sold to us by Dmitriy Rutman We visited North Shore Mazda because we'd found a car online we wanted to see. We were so impressed by the assistance we received from Dmitriy Rutman We visited North Shore Mazda because we'd found a car online we wanted to see. We were so impressed by the assistance we received from Dmitriy Rutman that we decided we would buy a car from North Shore Mazda even if we did not take the Saturn Outlook we had come to see. We did take the car. It was what exactly what we wanted for our weekend adventures and North Shore Mazda offered the best deal with INCOMPARABLE customer service. I highly recommend this dealership and strongly suggest that if you want to buy a new Mazda or a good second hand car that you stop by and ask for Dmitriy. Thanks, Dmitry, Brian, and everyone at North Shore Mazda. We hope to keep doing business with you! More
Top notch service After spending all day driving around looking for a particular car, we found it at North Shore Mazda. When we got there, Dmitriy was standing at the d After spending all day driving around looking for a particular car, we found it at North Shore Mazda. When we got there, Dmitriy was standing at the door waiting for us. Although it was 10 minutes after closing, he stayed and helped us make the purchase. He was friendly, made us feel comfortable and made what usually is a stressful situation an easy one. We will be going back for our next upgrade with Dmitri. More
Easy Fair Transaction - Very Good Experience I visited North Shore Mazda twice to learn about the Mazda lineup. I purchased a Mazda3 for my daughter.. I closed my sales transaction with Duarte Be I visited North Shore Mazda twice to learn about the Mazda lineup. I purchased a Mazda3 for my daughter.. I closed my sales transaction with Duarte Bettencourt and Richard McNeil. The overall experience was a very good and straight forward one - better than any other prior car buying experience. Duarte put me at ease right away, he was very friendly, seemed trustworthy, he was very patient and helpful - and he kept me well informed at all times. He also followed up well with an additional dealer option/install that I wanted for my vehicle. I did not give a full 5 stars on "Price". I believe I obtained a fair price - but not a good price (2.4% off of MSRP, not even working from Invoice, no incentives, blah). I don't like the process of negotiating.. so I accepted it because I feel I got a fair price on a trade in for which I was offered KBB value. The trade-in offer matched one other Mazda dealer and bested another, so I knew it was fair. My experience with the Finance person (Dan ?) was also very good. The smoothest I have ever encountered. He explained all the options intelligently but without pressure or games. I felt comfortable, the numbers were all correct as expected. Smooth and easy. Thank you Duarte, if it was not for you -- I would likely have not purchased the vehicle. Good job. More
Used CX-9 Andrew was very helpful when I was in need of getting into a new car. The dealership went above my expectations and handle everything. I would highly Andrew was very helpful when I was in need of getting into a new car. The dealership went above my expectations and handle everything. I would highly recommend shopping here. More