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North Shore Mazda
Danvers, MA
1,135 Reviews
Welcome to North Shore Mazda in Danvers, MA. The origin of North Shore Mazda began with our grandfather, who got into the car business while selling vegetables at the Farmers' Market in Waterbury, CT. It was there that he decided to start fixing the trucks that both the merchants and the farmers used for business.
With three generations of ownership, we have grown our New England business into 6 stores in two states. North Shore Mazda opened in late 2012.
North Shore Mazda in Danvers, MA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our Mazda dealership in Danvers has an extensive selection of new and used inventory cars, trucks, hatchbacks, SUVs, Sedans and Sports Cars. North Shore Mazda has the newest Mazda's in-stock at competitive prices. In addition to the new and used cars, we offer a tremendous lineup of Value Cars which are priced under $11,000 and are very affordable cars for everyone.
Customer service is also extremely important to us here at North Shore Mazda which is shown through our Owner Loyalty Program. This exclusive Owner Loyalty Program cannot be found at any of the other Massachusetts Mazda dealers and includes among other things, complimentary oil changes, towing, loaner cars and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,135 reviews
November 10, 2014
Easy fair deal. Great sales rep. I first went in saying that I was doing research and wouldn't be ready to by for a couple of weeks. Tony Pusay treated me with the utmost respect and I first went in saying that I was doing research and wouldn't be ready to by for a couple of weeks. Tony Pusay treated me with the utmost respect and in no way tried to get me to "buy today". He listened and understood my situation and helped me to find a vehicle that met my specific needs. A couple of weeks later when I was ready to purchase, I was offered a great price first time and didn't feel pressured or needing to haggle on price. I was offered a great price right up front. The document processing and vehicle prep were outstanding. Perhaps my best auto purchasing experience. More
by rickzzz
November 10, 2014
Great friendly service!!! After looking online for a specific model of car, I went unannounced to North Shore Mazda at Salem, and a Sales Consultant, Duarte, received me as a f After looking online for a specific model of car, I went unannounced to North Shore Mazda at Salem, and a Sales Consultant, Duarte, received me as a friend. Duarte worked diligently to complete my registration in a timely manner, as well as Jovan to get me the best finance deal possible. Excellent service!!! More
by VMalave
Employees Worked With
Duarte Bettencourt, Duarte Bettencourt
November 09, 2014
Great experience to purchase a new 2015 Mazda 3 After searching online, I went to North Shore Mazda to purchase a new 2015 Mazda 3. Sales consultant Duarte Bettencourt showed me the inventory, but t After searching online, I went to North Shore Mazda to purchase a new 2015 Mazda 3. Sales consultant Duarte Bettencourt showed me the inventory, but there is no 2015 model I wanted. They located a new car which I wanted at another dealership right away. Last Saturday, I went to North Shore Mazda again to test that new car. Duarte was very patient to show me all the functions of this new car and explained to me in detail of all the services at North Shore Mazda. After I purchased my 2015 Mazda 3, Durarte worked diligently to complete my registration in a timely manner and followed up me. I had an excellent experience to purchase my new 2015 Mazda 3 with Duarte at North Shore Mazda. Thank you, Duarte! More
by Liu111
Employees Worked With
Duarte Bettencourt
November 05, 2014
Great service, great overall experience!! I was looking to buy a new Mazda 3, and found great reviews on North Shore Mazda, couldn’t have picked a better dealership to go to. Great service an I was looking to buy a new Mazda 3, and found great reviews on North Shore Mazda, couldn’t have picked a better dealership to go to. Great service an my sales consultant Dacota DiGiovanni was great. More
by n_desrochers3517
Employees Worked With
Dacota DiGiovanni
November 04, 2014
Great service, will be back again I recently returned my Mazda 3 lease to North Shore Mazda in Salem. I was very concerned about having to go to Salem during Halloween, but even with a I recently returned my Mazda 3 lease to North Shore Mazda in Salem. I was very concerned about having to go to Salem during Halloween, but even with all the insanity, I would not have done it any differently as Dmitriy Rutman greeted me and within 24 hours put me in a 2014 new lease. Saved me money each month. Excellent service. I've been with Mazda now for over 11 years and plan to return in another 3. More
by philhopkins
Employees Worked With
Dmitriy Rutman
October 31, 2014
Silky Smoothe Transaction Started looking at new cars, realized not best investment for me personally. Dimitri immediately switched gears and got me into a perfect used Mazda t Started looking at new cars, realized not best investment for me personally. Dimitri immediately switched gears and got me into a perfect used Mazda that better fits my needs More
by traveljake
Employees Worked With
Dmitriy Rutman
October 29, 2014
Great Service, great management, great sales rep Duarte Bettencourt was great and I would recommend him. He was very helpful and friendly and courteous. Not pushy and honest sales rep. Thank you Duarte Bettencourt was great and I would recommend him. He was very helpful and friendly and courteous. Not pushy and honest sales rep. Thank you More
by Steve Quartarone
Employees Worked With
Duarte Bettencourt, Dan McBride, Donovan Dodge
October 29, 2014
Dmitriy = the man; if you're thinking Mazda, go to NS Mazda I was after a CX5 and I wanted a stick shift. I researched the price through USAA and received a referral to North Shore Mazda. I was introduced to Di I was after a CX5 and I wanted a stick shift. I researched the price through USAA and received a referral to North Shore Mazda. I was introduced to Dimitriy and he went about the process like we were old friends. Made it easy and even enjoyable. All good. Thanks also to Greg and Javon for their help. More
by bryandp
Employees Worked With
Dmitriy Rutman
October 28, 2014
NS Mazda and Dmitriy Rutman, "Excellent" Found a great CX9 through NS Mazda in Salem, MA and had an excellent salesperson in Dmitriy Rutman who met all of our expectations in our automotive h Found a great CX9 through NS Mazda in Salem, MA and had an excellent salesperson in Dmitriy Rutman who met all of our expectations in our automotive hunt and really feel that we got a fair deal and a no pressure sale. Thank You Dmitriy and NS Mazda. Mark and Tanya Dickson Manchester , MA More
by Dealreview
Employees Worked With
Dmitriy Rutman
October 26, 2014
Well worth the drive...Dacota was a pleasure! We researched vehicles in the seacoast NH area and determined the Mazda CX5 to be our number 1 choice. Our local dealer wasn't willing to negotiate p We researched vehicles in the seacoast NH area and determined the Mazda CX5 to be our number 1 choice. Our local dealer wasn't willing to negotiate price which led us to an internet search. Sophi Soun, Internet Sales Coordinator for North Shore Mazda, contacted us immediately via email and phone. She was professional, found our vehicle in her inventory, and gave us a price we were happy with. (Much less than our local dealer!) Although the commute down from Maine was traffic filled, it was well worth the drive. Teresa Evangelista greeted us at the door and introduced us to our sales associate, Dacota DiGiovanni. Dacota was a pleasure to work with! She patiently answered our questions, explained all features, reviewed terms and conditions-all with a smile and great sense of humor. Prior to our second trip down to pick up the vehicle she was always quick to answer our emails and phone calls. Dacota made our experience easy & enjoyable. We highly recommend Dacota DiGiovanni. Zoom Zoom More
by Cmacb
Employees Worked With
Dacota DiGiovanni
