North Shore Mazda

after having recently having purchased a Lexus from IRA after having recently having purchased a Lexus from IRA we decided to back to Ira to see if we could find a car for my son.Went to dealership to pri after having recently having purchased a Lexus from IRA we decided to back to Ira to see if we could find a car for my son.Went to dealership to price and hopefully purchase a used Mazda3 with son. We had looked on line to see their availability and there were several listed. We were told there were only 2 neither had been in accident. First one we looked at immediately noted had been in an accident with side swipe on one side and poorly repaired damage over a door jam on other. We were told second car was one owner, had not been in an accident or any know attempted burglary. We could not test drive it because it had not been cleared. The associate would not drive it for us. Upon looking at car my son saw glass on floor which he thought could have been from a replacement back window. Going back into the office we had questions about the car facts which we begrudgingly answered from the manager. My son started to discuss price and negotiations with the associate who although was less than knowledgeable through our experience had been nice. After bringing my son's first offer to manager Tim returned with a response that I would have to believe was fueled by the manager who was antagonistic to deal with. Needless to say they lost a sale and probably a buyer for life. I would go anywhere else to not deal with that treatment again. Skip thi dealership. More

The entire process of buying a new car at Ira Mazda was very easy. Upon first entering, Jovan approached us immediately and made sure that we were taken care of. He was very friendly and helpful, from st very easy. Upon first entering, Jovan approached us immediately and made sure that we were taken care of. He was very friendly and helpful, from start to finish. I felt comfortable during each and every step. I would certainly recommend this dealership to a friend. More

Logging onto this site to give a shout out about Jovan, I am thoughly impressed at all the clients ahead of me that already experienced his excellent salesmenship. Let's just say he is the Zen Master of car am thoughly impressed at all the clients ahead of me that already experienced his excellent salesmenship. Let's just say he is the Zen Master of car selling. It was a calm, relaxing atmosphere with mutual respect. Being a grandmother, my priority was a safe car for my grandchildren and he delivered the perfect vehicle. The other members of the Ira team were also helpful and accommodating which made the whole process actually pleasant! Not what I expected in car shopping, thanks Jovan, I will be passing out your business cards! More

I worked with Albert Blank at Ira Mazda and was very happy with the results. He worked with me on my trade in, and allowed me to buy the vehicle at my pace & method. I highly recommend that if your look happy with the results. He worked with me on my trade in, and allowed me to buy the vehicle at my pace & method. I highly recommend that if your looking to buy a new or pre-owned Mazda, go to Ira Mazda. More

Amazing customer service! I went in to look at a used car and left with a brand new 2012 Mazda2 for not much more. This was my first time working with one of the larger dealerships and I was amazed. I car and left with a brand new 2012 Mazda2 for not much more. This was my first time working with one of the larger dealerships and I was amazed. I was expecting to go in and have to be defensive and constantly have to say "no" to unnecessary upgrades.....but that never happened. I was greeted warmly within minutes of arriving and treated like a VIP the rest of the day as well as when I went to pick up my car two days later. I cannot say enough good things about Ira Mazda and my salesman, Jovan M. I have handed his card out to everyone I know who is shopping around for a new car. Great place and I will be back for routine maintenance as well as when I am ready to trade up. Could not be happier with my experience and my car!!! More

I have been a happy Mazda owner or lessee for 16 years, 13 of which were driving the car I was planning to replace when I went to Ira Mazda. From the minute I walked in the door of the dealership, I was gi 13 of which were driving the car I was planning to replace when I went to Ira Mazda. From the minute I walked in the door of the dealership, I was given full attention. Jovan Moxley did a great job of answering my questions, assessing my needs and presenting viable purchase and lease options. Each person that Jovan involved in the total process of securing a deal demonstrated a friendly, yet professional demeanor and competence. When I left Ira Mazda with my 2012 Mazda 3 lease, I felt confident in the deal and the dealership. Great experience! More

After having totalled my Taurus X and breaking 3 ribs and arm, the thought of replacing the car and the usual sales hassels associated with buying was an experience I could have liked to avoid. I looked at t arm, the thought of replacing the car and the usual sales hassels associated with buying was an experience I could have liked to avoid. I looked at the usual suspects and would have never thought of a Mazda, but saw an intriguing ad and went to Ira Mazda. My Russian salesman, Albert Blank was a perfect foil for my needs.Great personality. He sold me on the Mazda CX9 and I must say after 2 months I LOVE the car. I shopped the deal and Ira came back with the best deal. They also were very nice to loan me a frre car while they put some goodies on my new car.I will be bringing it in for its first service soon. The staff was top notch. I am very happy that I could do business at Ira Mazda..They "earned my business" Larry Segal More

Excellent customer service! Bit of a wait to get into finance office, but they got me into a new car in less than 4 hours!! finance office, but they got me into a new car in less than 4 hours!! More

I was very impressed with the sales staff at Ira Mazda. I had been researching getting a new car and consulted Consumer Reports for the lasted recommendations. Mazda was top on the list, therefore I began I had been researching getting a new car and consulted Consumer Reports for the lasted recommendations. Mazda was top on the list, therefore I began reaching out to area dealerships. I received a phone call from Kendra, letting me know that Ira was interested in answering my questions and setting me up with a sales consultant. From the time I entered the dealership, I was attended to. Jovan Moxley was my sales person and was very informative, knowledgeable and friendly. Needless to say, I bought I Mazda 3 which couldn't have been more pleasant. I loved my current vehicle, but knew it was time to get a more gas friendly ride. I want to thank everyone at Ira for helping me make this transition with ease and comfort. Thanks Jovan, Kendra and everyone else at Ira Mazda for making this experience a great one! More

I was on the lookout for a new car and came into Ira Mazda to look at the Mazda 3. I ended up dealing with Javon Moxley and we very helpful and courteous. He answered all my questions and actually hel Mazda to look at the Mazda 3. I ended up dealing with Javon Moxley and we very helpful and courteous. He answered all my questions and actually helped get me into a car, instead of selling more than I wanted. I would recommend to anyone to go Ira Mazda and speak to Javon for a great car buying experience. More