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Northampton Volkswagen

Northampton, MA

4.6
907 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 907 reviews

September 29, 2022

Sal helped us get our ID 4 EV and was really great to work with. He kept us in the loop despite all the supply chain challenges and we couldn’t be happier with our choice! The team here is helpful, knowl More

by Jac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Sep 30, 2022 -

Northampton Volkswagen responded

Happy customers make us happy and we're delighted Sal hit the mark with his communicative assistance! Thanks for supporting Northampton Volkswagen with such a stellar review. Drive safe in your new Volkswagen ID.4 EV!

September 03, 2022

Aimee took care of me in the service department. She was very helpful and polite. Everything went smoothly. More

by uniracer85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
Sep 06, 2022 -

Northampton Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Aimee and the Northampton Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 31, 2022

Sal was very helpful in the process of purchasing a new Atlas. I would definitely recommend him to my friends. He is the best and I would say that he is very considerate in his work. More

by John H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Sep 01, 2022 -

Northampton Volkswagen responded

John, seeing kind words about our wonderful staff makes our day! We're over the moon Sal made your purchase experience a success. From everyone at Northampton Volkswagen, enjoy your new Volkswagen Atlas!

August 31, 2022

Thank you Sal for your efforts. It was a pleasant experience. We are happy with our new Tiguan. More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Sep 01, 2022 -

Northampton Volkswagen responded

We're so glad Sal could offer quality assistance that shaped a positive experience! Drive safe and enjoy your new Volkswagen Tiguan!

August 31, 2022

When super busy, they tried to be as accommodating as possible. I worked with Sal and it was quite easy and painless process More

by Bpeace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Sep 01, 2022 -

Northampton Volkswagen responded

Thanks for taking the time to leave Northampton Volkswagen a review! We're so glad Sal delivered a smooth experience. Until next time!

August 31, 2022

Sal was honestly the most human sales person I have ever worked with. He was reasonable and was very honest throughout the entire process. I think that every sales person should take notes from Sal. Not to More

by Juan T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Sep 01, 2022 -

Northampton Volkswagen responded

We couldn't ask for a better review, Juan! It makes us so happy Sal hit the mark with exceptional service that accommodated all your needs. From everyone at Northampton Volkswagen, enjoy your new ride!

August 08, 2022

I was able to make my appointment online easily, Daniel explained everything prior to payment and was knowledgeable and friendly! Waiting area was clean and comfortable, will definitely be going back :) More

by Tesslorraine97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lorusso
Aug 08, 2022 -

Northampton Volkswagen responded

Thank you for the great review, Tess! We are thrilled to hear that you had a successful service experience working with Daniel and the Northampton Volkswagen team. Drive safely, and we hope to see you back!

August 02, 2022

I am impressed with the service i received from my sales person HALIL KUZU (JIM). He was so knowledgeable, explained all the details of my Tiguan and answered all my questions with passion. And also he was More

by Osman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim ( Halil Kuzu )
Aug 02, 2022 -

Northampton Volkswagen responded

It truly makes our day to see that Halil and the team went above and beyond to wow you! Thanks for choosing Northampton Volkswagen and enjoy your new Tiguan!

July 23, 2022

I trust the service department to do a proper job. They work around my schedule to meet my needs. More

by Jeromebdwight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
Jul 25, 2022 -

Northampton Volkswagen responded

Thanks for your praise! We're so glad our team delivered the accommodating, quality service you expect at Northampton Volkswagen. Until next time!

July 16, 2022

Sal was honest and upfront with us. He was patient and answers all our questions. More

by Jim Holden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Jul 18, 2022 -

Northampton Volkswagen responded

Jim, we're delighted that you enjoyed working with Sal. We appreciate your support and we will be sure to pass your kind words along to our team here at Northampton Volkswagen.

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