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Northampton Volkswagen
Northampton, MA
907 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 907 reviews
March 31, 2022
Aimee always goes above and beyond to meet all my expectations. She is incredibly friendly and efficient. I always love bringing my car in for service expectations. She is incredibly friendly and efficient. I always love bringing my car in for service More
by Bvassar7992
Employees Worked With
Aimee McDermott, Christopher Moreno, Kaineeca Pabon
March 30, 2022
Went in to test drive an Atlas and we met with Sal who helped us out with testing and educating us on a few cars. The car was perfect and Sal was so personable that we decided to buy that day. There was n helped us out with testing and educating us on a few cars. The car was perfect and Sal was so personable that we decided to buy that day. There was no pressure at all and we felt quite welcome and at ease. I cannot recommend them more. More
by Katc1230
Employees Worked With
Sal Akozbek
March 01, 2022
I went for a simple inspection sticker waited almost 3 hrs the worst part was they didn’t has the decency to let me know it was actually ready shortly after I got there so 2 hrs waisted and then they hand hrs the worst part was they didn’t has the decency to let me know it was actually ready shortly after I got there so 2 hrs waisted and then they handed me a free detailing , like that just fixes everything , not to mention management just doesn’t care either. More
by Mgrenier05
Employees Worked With
Christopher Moreno, Omar Ali
January 31, 2022
Just leased a VW Taos and Sal was very transparent and helpful. I visited many other dealerships that day but I had the best experience at Northampton Volkswagen. helpful. I visited many other dealerships that day but I had the best experience at Northampton Volkswagen. More
by Rt
Employees Worked With
Sal Akozbek
January 26, 2022
Go and see Sal at Northampton Volkswagen! He was knowledgeable, kind and very low-key. Its been 9 years since I bought a car and I was a bit nervous going in to a dealership, but he made it so eas knowledgeable, kind and very low-key. Its been 9 years since I bought a car and I was a bit nervous going in to a dealership, but he made it so easy, and took care of every detail! I was driving my car within a couple days! Thank you Sal 👍 More
by justdoit416
Employees Worked With
Douglas Freeman, Sal Akozbek
January 08, 2022
Northampton Volkswagen was one of the best dealerships I have dealt with everything was very easy and the customer service was top notch. Sal was very helpful and very knowledgeable on all of the products. have dealt with everything was very easy and the customer service was top notch. Sal was very helpful and very knowledgeable on all of the products. We got two cars and the process was so easy and stress free. Everyone was upfront and no one was pushing us for anything. I would highly recommend going to see Sal if you’re in the market for a Volkswagen. More
by A&B
Employees Worked With
Douglas Freeman, Sal Akozbek
December 31, 2021
I had a wonderful experience purchasing my new Taos. The process was stress free and pleasant. Sal was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. process was stress free and pleasant. Sal was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More
by JT
Employees Worked With
Sal Akozbek, Christopher Patrick
December 30, 2021
Sal was kind and helpful. The car buying process can be a bit intimidating/confusing but he was able to break things down so that it all made sense. I'm really happy with my purchase bit intimidating/confusing but he was able to break things down so that it all made sense. I'm really happy with my purchase More
by cody715
Employees Worked With
Sal Akozbek
