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Northampton Volkswagen

Northampton, MA

4.6
910 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 910 reviews

July 26, 2021

Sami is definitely Awesome!! She knows her stuff. Took the time to explain. Brought 3 vehicles from Northampton Volkswagen. Cannot say enough about their service. More

by jan16uary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Moe, Chris , Sal Akozbek, Sami Suarez
Jul 27, 2021 -

Northampton Volkswagen responded

Hello! Thank you so much for sharing your experience with us. Welcome back!! We appreciate your business and are glad to hear our team took wonderful care of you. ENJOY!!

July 19, 2021

I had a great experience working with Natasha at Northampton Volkswagen. She was pleasant, professional, and thorough throughout the process. I had been to a couple of other dealerships and left dis More

by sarahmochak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha, Douglas Freeman, Sami Suarez
Jul 23, 2021 -

Northampton Volkswagen responded

Hello, Thank you so much for sharing such a wonderful experience with us. We are glad to hear our team was able to assist you the entire way! Welcome to our Noho VW family.

July 13, 2021

Took my Beetle for a week to track down PEC light along with CHECK ENGINE, sometimes showing individuality, sometimes together. $2,500.00 later, lights continue unabated, individually and together, interm More

by dunolde02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JJ Brown
July 06, 2021

It was a great experience at Northampton VW. Natasha and Sami were more than helpful and very knowledgeable with everything in reguards to my new vehicle and the process that comes with it. They made my fia More

by Jonathanzuffelato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Powell, Douglas Freeman, Omar Ali, Sami Suarez
Jul 07, 2021 -

Northampton Volkswagen responded

Hello Jonathan! Thank you so much for your feedback. That's awesome to hear. :) We appreciate your business and congratulate you and your fiancé on your new VW!!! We look forward to welcoming you back!

June 30, 2021

Sal and Ben were incredible to work with. We’ll be going back for our next vehicle for sure! We were sent a review form that ended up in our junk mail and when we found it and tried to complete it, it was n More

by Argo2512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Sal Akozbek
Jul 01, 2021 -

Northampton Volkswagen responded

Hi! Thank you for sharing that with us. We appreciate your business and hope you enjoy your new car! Unfortunately, it's a timed survey that cannot be changed as it comes from corporate. We hope to welcome you back in for your service!!

June 30, 2021

Natasha was amazing. She was patient and very understanding throughout the entire process. Highly recommended! More

by Lisa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natasha
Jul 01, 2021 -

Northampton Volkswagen responded

Hi Lisa! Thank you for sharing your feedback with us. We are pleased to hear Natasha delivered a wonderful experience to you! We look forward to welcoming you back in for your service.

June 30, 2021

Natasha and Omar were amazing! They were very nice and helped me achieve my goal of getting into a newer Tiguan. Absolutely loving my new car! More

by jjz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha
Jul 01, 2021 -

Northampton Volkswagen responded

Thank you for sharing your experience with us. We appreciate your business! That's awesome! We hope you enjoy your new Tiguan!! Welcome to our Noho VW family!

June 29, 2021

Natasha was very understanding. She took the time to answer all of our questions and let us test drive all the different vehicles we asked about. Absolutely loved working with Natasha and Omar. More

by gabbernard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha
Jun 30, 2021 -

Northampton Volkswagen responded

Hi!! Thank you for your feedback. We appreciate your business and hope to welcome you back for your service!

June 26, 2021

I had just come from the Hyundai dealership next door where I my experience left me aggravated and in a rather unpleasant mood. I walked into Northampton VW and was promptly greeted with a smile and welc More

by Lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek, Sami Suarez, Joshua Gamache, Erick Santos
Jun 28, 2021 -

Northampton Volkswagen responded

Hello Lynn! How awesome is that!! Thank you so much for sharing your experience with us. Thrilled to hear our Noho VW team stepped up and made sure you were in a vehicle you absolutely love!!! Welcome to our Noho VW family!!! :) thank you for your business!!

June 24, 2021

Ben,Sami,Omar and the whole team were great. I will be back for service and future car purchases. More

by mrk442706
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Freeman, Christopher Moreno, Omar Ali, Sami Suarez, Christopher Patrick
Jun 28, 2021 -

Northampton Volkswagen responded

Hi!! We thank you for your business and feedback!! Glad our team was able to take care of you. We look forward to welcoming you back in for your service.

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