
Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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By far the best car buying experience I've ever had! Josh got me into my dream car, and Sami was extremely helpful and knowledgeable showing me all the high tech features my new Tiguan has! I would have been got me into my dream car, and Sami was extremely helpful and knowledgeable showing me all the high tech features my new Tiguan has! I would have been lost without her!! More

Omar, Sami and Natasha where all super amazing and friendly and put me in the car of my dreams!! 10/10 would recommend them to everyone friendly and put me in the car of my dreams!! 10/10 would recommend them to everyone More
Sami stepped in and immediately made sure I was being assisted upon arrival. She made me feel so welcomed and stopped what she was doing to go through the features & functionality of my new vehicle. She assisted upon arrival. She made me feel so welcomed and stopped what she was doing to go through the features & functionality of my new vehicle. She is an unbelievable resource and employee of Northampton Volkswagen, and so so kind. More
Love my new VW! Natasha was helpful showing us a few different models. The showroom is a nice and clean and has good amenities. All of the people we interacted with were friendly. different models. The showroom is a nice and clean and has good amenities. All of the people we interacted with were friendly. More
Some of the sales staff could be more knowledgeable in the EV business line since it’s growing market and people may not know much about the ID 4. Fortunately, we already owned another EV. We worked with the EV business line since it’s growing market and people may not know much about the ID 4. Fortunately, we already owned another EV. We worked with Natasha. Very friendly but could he know more about the car and not rely on the driver too. They also dropped the ball in contacting the insurance company after we provided the information 3 days prior. Sami Suarez was fantastic. Very knowledgeable about the car. Very friendly and patient. She’s a great teacher. More
We will only shop at Northampton Volkswagen from now on! Sal was amazing with sales and Chris was amazing in finance! They made the car buying experience so incredibly simple and enjoyable! Sal was amazing with sales and Chris was amazing in finance! They made the car buying experience so incredibly simple and enjoyable! More
Great experience from start to finish! Got a great deal for my trade in and the exact car that I wanted. Sal did a wonderful job and Sammi was a delight. I truly appreciate doing business with this dealer! for my trade in and the exact car that I wanted. Sal did a wonderful job and Sammi was a delight. I truly appreciate doing business with this dealer! More
The dealership was very clean and professional. It was a very smooth sales process and I was able to get almost the exact deal I had in my online research. Highly recommend, it’s nice to be back in the Volk very smooth sales process and I was able to get almost the exact deal I had in my online research. Highly recommend, it’s nice to be back in the Volkswagen family More
We try to keep our cars for a long time and do not really enjoy the process of buying them. This was a better than the expected process. The manager introduced himself once we entered the dealership while th enjoy the process of buying them. This was a better than the expected process. The manager introduced himself once we entered the dealership while the salesperson was busy. they were quite busy but we are impressed with their calm attitude. More
I absolutely love this dealership from the welcoming greeting, the friendly service and the genuine care for getting my family and I a vehicle we love. Thank you again to my salesperson Natasha and her greeting, the friendly service and the genuine care for getting my family and I a vehicle we love. Thank you again to my salesperson Natasha and her manager Omar. More