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Northampton Volkswagen

Northampton, MA

4.6
910 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 910 reviews

June 23, 2021

By far the best car buying experience I've ever had! Josh got me into my dream car, and Sami was extremely helpful and knowledgeable showing me all the high tech features my new Tiguan has! I would have been More

by slp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Freeman, Sami Suarez, Joshua Gamache
Jun 23, 2021 -

Northampton Volkswagen responded

Hello!! Thank you so much for your business. We are very happy to hear our staff was helpful and able to get you into your dream car!! Welcome to our Noho VW family!!

June 22, 2021

Omar, Sami and Natasha where all super amazing and friendly and put me in the car of my dreams!! 10/10 would recommend them to everyone More

by Taylor.Delduco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha, Douglas Freeman, Omar Ali, Sami Suarez
Jun 23, 2021 -

Northampton Volkswagen responded

Hi Taylor! Congratulations on your dream car!!! We thank you for your business and are glad we were able to share this experience with you! Welcome to our Noho VW family! :)

June 16, 2021

Sami stepped in and immediately made sure I was being assisted upon arrival. She made me feel so welcomed and stopped what she was doing to go through the features & functionality of my new vehicle. She More

by hspring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Suarez
Jun 16, 2021 -

Northampton Volkswagen responded

Hello! Thank you so much for sharing your feedback. We are lucky to have Sami on our team!! Welcome to our Noho VW family!! Enjoy your new VW!

June 14, 2021

Love my new VW! Natasha was helpful showing us a few different models. The showroom is a nice and clean and has good amenities. All of the people we interacted with were friendly. More

by thej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha
Jun 16, 2021 -

Northampton Volkswagen responded

Hi! We are happy to hear you enjoyed your time with our staff! We appreciate your business. Congratulations on your new VW!!! Enjoy :)

June 08, 2021

Some of the sales staff could be more knowledgeable in the EV business line since it’s growing market and people may not know much about the ID 4. Fortunately, we already owned another EV. We worked with More

by Gwaldmpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Suarez, Jesse Maki
Jun 08, 2021 -

Northampton Volkswagen responded

Thank you for your feedback! We appreciate your business and will make sure to use your experience as an example to become better and more knowledgeable. Glad to hear Sami was able to share knowledge on your new ID.4! If you'd like to discuss your experience further please contact our Customer Relations Manager, Sami Suarez at (413) 517-3835

June 03, 2021

We will only shop at Northampton Volkswagen from now on! Sal was amazing with sales and Chris was amazing in finance! They made the car buying experience so incredibly simple and enjoyable! More

by Kacik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek, Christopher Patrick
Jun 04, 2021 -

Northampton Volkswagen responded

Hello, We appreciate your feedback and thank you for your business.!! So glad to hear our staff took great care of you. We look forward to welcoming you back in for your service. ENJOY YOUR NEW VEHICLE!!!

June 02, 2021

Great experience from start to finish! Got a great deal for my trade in and the exact car that I wanted. Sal did a wonderful job and Sammi was a delight. I truly appreciate doing business with this dealer! More

by Kiara M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek, Sami Suarez, Christopher Patrick
Jun 04, 2021 -

Northampton Volkswagen responded

Hi Kiara! Thank you for sharing your experience with us!! Congratulations on your new vehicle!!! Welcome to our Noho VW family!!

June 02, 2021

The dealership was very clean and professional. It was a very smooth sales process and I was able to get almost the exact deal I had in my online research. Highly recommend, it’s nice to be back in the Volk More

by Ericmp91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ali, Sal Akozbek, Christopher Patrick
Jun 04, 2021 -

Northampton Volkswagen responded

Hi Eric!! How awesome is that! Welcome back to our Northampton VW family!! Very glad to hear our team made your experience a memorable one! :)

May 31, 2021

We try to keep our cars for a long time and do not really enjoy the process of buying them. This was a better than the expected process. The manager introduced himself once we entered the dealership while th More

by ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Freeman, Sal Akozbek, Christopher Patrick
Jul 23, 2021 -

Northampton Volkswagen responded

Hello Ben, Thank you for your feedback. We appreciate your business! Glad we were able to turn your experience around! Enjoy your new VW!

May 31, 2021

I absolutely love this dealership from the welcoming greeting, the friendly service and the genuine care for getting my family and I a vehicle we love. Thank you again to my salesperson Natasha and her More

by Jess M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha
Jun 01, 2021 -

Northampton Volkswagen responded

Hi Jess, Thank you for your review!! We are very happy to hear you enjoyed your time with our staff!! CONGRATS on your new car!! Enjoy it and we look forward to welcoming you back for your service.

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