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Northampton Volkswagen

Northampton, MA

4.6
907 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 907 reviews

February 22, 2021

Melissa was amazing! Very professional, super helpful and VERY knowledgeable!! When i first went in to purchase my SUV, I met Melissa! She was very honest, personable, and friendly. I told her exactly what i More

by kgoman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Melissa Thomas, Ben Davis
Mar 01, 2021 -

Northampton Volkswagen responded

Thank your feedback, we are glad to know that you had such a great experience with us!

February 19, 2021

Great experience today at VW in Northampton! Purchased new Atlas and kids love it. Sal was very helpful. The place has a family feel. Maybe next time we will get a banzai tree!! More

by tvp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
Feb 20, 2021 -

Northampton Volkswagen responded

Thank you for your feedback! We are glad everyone is loving the new Atlas!

February 18, 2021

This new car buying experience was amazing and so easy. what a lovely experience Melissa helped me with my new GMC thank you everything was fast easy and informative. More

by carmelof47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Basora, Melanie Zoelck, Melissa Thomas
Feb 18, 2021 -

Northampton Volkswagen responded

Thank you! Good to know that you loved working with us and we look forward to welcoming you back for service!

February 17, 2021

I recently bought my Jeep from this dealership and it was an all round amazing experience front start to finish. I had a great test ride with Melissa... Omar gave me a great deal and had an amazing personali More

by morsetrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar, Steve, and Mike, Melissa Thomas
Feb 18, 2021 -

Northampton Volkswagen responded

Thank you! We are glad you enjoyed your experience with us! Enjoy your vehicle!

February 04, 2021

What a lovely experience. Car shopping can be a daunting task, but the journey to ownership of my new Atlas was a great experience. Ben, Eric, Steve and Melanie were tremendously helpful, proactive and kno More

by K8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Melanie Zoelck, Ben Davis, Eric Copson
Feb 04, 2021 -

Northampton Volkswagen responded

Thank you, we are glad you loved your experience with us and look forward to welcoming you back. We are very happy to have you as a customer and we thank you for everything you do for our community.

January 30, 2021

Came in to look at a jeep as we just moved here from out of state and Melissa helped me with my new jeep. I am in love with my car. Thank you for all you help!! More

by marcin8986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Melissa Thomas
Feb 03, 2021 -

Northampton Volkswagen responded

Thank you, we hope you'll enjoy your vehicle for a long time to come! Enjoy!

January 28, 2021

Great interaction with the entire staff. They were able to fix my car in a timely manner and stayed connected with me throughout the entire process. More

by TOMAINOSTEVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Brown, Aimee McDermott
Jan 28, 2021 -

Northampton Volkswagen responded

Thank you for your kind words, we are glad that we could help you and keep you informed in a timely manner. Thank you for choosing us!

January 28, 2021

great service and experience. everything was fast easy and informative. communication was timely and very informative. We will be returning when we need service in the future More

by ZDEMMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Brown, Aimee McDermott
Jan 29, 2021 -

Northampton Volkswagen responded

Thank you! We are glad that you had a great experience with us and we look forward to welcoming you back for service in the future!

January 26, 2021

J.J. took good care of my car. Very helpful and pleasant to speak with. I highly recommend Northampton VW to others and will most definitely be back for service needs. Thank you! More

by SARAHMAWS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Brown
Jan 27, 2021 -

Northampton Volkswagen responded

Thank you, its great you felt so well taken care of and we look forward to welcoming you back for your next service!

January 26, 2021

Katrina is such a sweet girl working very hard getting parts ordered for my visit for my service she keeps in touch with me every step along the way yes I do love here at Northampton VW More

by 3077wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrina
Jan 27, 2021 -

Northampton Volkswagen responded

Thank you, its great to know you love it here, because that's what we strive for!

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