Northampton Volkswagen

I brought in my 2017 VW Passat last weekend to get my 30k service completed. I bought this car last year, and this was my first real maintenance on the car. HONESTLY I wanted to go to Father’s & Son’s VW in service completed. I bought this car last year, and this was my first real maintenance on the car. HONESTLY I wanted to go to Father’s & Son’s VW in West Springfield, but because of work I only would be able get service done on Saturday and F & S have no weekend hours so i ended up at VW in Northampton. I must say i was quite happy with my service here. Aimee was amazing! Super friendly! Very open & clear! During our transaction she shown to me she is willing to go above & beyond for the customer. I am impressed with my experience here & will without a doubt come back. Let me just say as a manager I would be proud to have Aimee on my team. More

Dave at Northampton VW made my experience of trading in my VW and upgrading to a newer VW easy and he took care of everything!😊 my VW and upgrading to a newer VW easy and he took care of everything!😊 More

Sal at Northampton VW helped me synch my iPhone to the new VW vehicle I had just purchased. everyone at Northampton VW is super helpful!! new VW vehicle I had just purchased. everyone at Northampton VW is super helpful!! More

Melissa was amazing! Very professional, super helpful and VERY knowledgeable!! When i first went in to purchase my SUV, I met Melissa! She was very honest, personable, and friendly. I told her exactly what i VERY knowledgeable!! When i first went in to purchase my SUV, I met Melissa! She was very honest, personable, and friendly. I told her exactly what i wanted, the price range, and colors. Other dealers made me feel pressured or what i wanted was unrealistic- but not Melissa. From the get go she said “well get you that.” I felt like i could trust her right after I met her and I knew she would go above and beyond to find me the perfect car! My expectations were exceeded. Melissa got me an amazing deal and I know moving forward I am driving a reliable car. 10/10 would recommend. If you’re looking for a new car, SUV, or family car 1000% go see melissa, YOU WILL NOT BE DISAPPOINTED ! Everyone at VW was awesome. More

Great experience today at VW in Northampton! Purchased new Atlas and kids love it. Sal was very helpful. The place has a family feel. Maybe next time we will get a banzai tree!! new Atlas and kids love it. Sal was very helpful. The place has a family feel. Maybe next time we will get a banzai tree!! More

This new car buying experience was amazing and so easy. what a lovely experience Melissa helped me with my new GMC thank you everything was fast easy and informative. easy. what a lovely experience Melissa helped me with my new GMC thank you everything was fast easy and informative. More

I recently bought my Jeep from this dealership and it was an all round amazing experience front start to finish. I had a great test ride with Melissa... Omar gave me a great deal and had an amazing personali an all round amazing experience front start to finish. I had a great test ride with Melissa... Omar gave me a great deal and had an amazing personality ... then sat with Steve ... this guy made signing paperwork easy. There was no sitting there for 45 mins with him trying to sell me things I don’t need. I got a great warranty for a great price. Then Mike delivered my Jeep right to my job and picked up my old car. I will definitely see you next time I need another vehicle. I’ve NEVER experienced this much greatness in purchasing a vehicle. Thank you so much 🥰 More

What a lovely experience. Car shopping can be a daunting task, but the journey to ownership of my new Atlas was a great experience. Ben, Eric, Steve and Melanie were tremendously helpful, proactive and kno task, but the journey to ownership of my new Atlas was a great experience. Ben, Eric, Steve and Melanie were tremendously helpful, proactive and knowledgeable. They worked hard to make a fair transaction happen, and it was lovely to have. Personalized introduction to all the bells and whistles. I would recommend this dealership and sales staff to Everyone looking for a professional, easy to work with crew. More

Came in to look at a jeep as we just moved here from out of state and Melissa helped me with my new jeep. I am in love with my car. Thank you for all you help!! of state and Melissa helped me with my new jeep. I am in love with my car. Thank you for all you help!! More

Great interaction with the entire staff. They were able to fix my car in a timely manner and stayed connected with me throughout the entire process. to fix my car in a timely manner and stayed connected with me throughout the entire process. More