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Northampton Volkswagen
Northampton, MA
910 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 910 reviews
January 25, 2021
Had a flat tire and drove into get repaired. I was was taken care quickly by JJ he let me know what I needed to do to get my car running smoothly again. Scheduled a next day appointment. Such professional taken care quickly by JJ he let me know what I needed to do to get my car running smoothly again. Scheduled a next day appointment. Such professionalism, even contacted me day after the repair to make sure car was working ok . More
by mobet275
Verified CustomerEmployees Worked With
JJ Brown, Aimee McDermott
January 25, 2021
I always have great service when I bring my car in. All of my questions are answered to my satisfaction and I Love how I receive a video of the inspection of the vehicle which puts me at ease even more so, of my questions are answered to my satisfaction and I Love how I receive a video of the inspection of the vehicle which puts me at ease even more so, so I don't feel that I'm being taken advantage of and asked to have services that are not really necessary to be done on the car. More
by LARRYLAWSON2015
Employees Worked With
JJ Brown, Aimee McDermott
January 25, 2021
Ben and Melanie are the best ! Both very knowledgeable about their products, far better than any other dealership I have ever been to. Thanks again Ben and Melanie ! about their products, far better than any other dealership I have ever been to. Thanks again Ben and Melanie ! More
by ZDAWGBUD1
Employees Worked With
Melanie Zoelck, Ben Davis
January 25, 2021
We had a smooth and cordial experience buying our VW Golf at Northampton dealership. We had an out of state registration that they handled for us. We were very pleased with our purchase. Never felt pressured at Northampton dealership. We had an out of state registration that they handled for us. We were very pleased with our purchase. Never felt pressured. More
by ewood4444
Employees Worked With
Alexandra Thornton, Steve B, Joe Kay, Melanie Zoelck
January 25, 2021
I went in for an oil and filter, tire rotation and cleaning carbon deposits est $350. Wheel alignment $129 added. Final bill $750...? Good bye 👋 cleaning carbon deposits est $350. Wheel alignment $129 added. Final bill $750...? Good bye 👋 More
by mwaslick
Employees Worked With
Aimee McDermott
January 19, 2021
I purchased a 2019 Anteon VW at Northampton Volkswagen. I found some minor blemishes which needed to be touched up. Melanie Zoelck, customer service representative of Tommy Car Auto Group, responded quic I found some minor blemishes which needed to be touched up. Melanie Zoelck, customer service representative of Tommy Car Auto Group, responded quickly to my concerns. She directed me to TommyCar Collision center where Brice Hedrrick touched up the blemishes and my 2019 Anteon has that sparkle brand new look. I am loving my new drive. Thank you, Melanie and Brice. More
by Laura
Employees Worked With
Melanie Zoelck, Melissa Thomas, Joe Klundt
January 18, 2021
Best dealership in the area . Ben thanks again ! Melanie was fantastic to work with, she is very knowledgeable, and has great patience. Thanks to all ! was fantastic to work with, she is very knowledgeable, and has great patience. Thanks to all ! More
by ZDAWGBUD1
Employees Worked With
Melanie Zoelck, Ben Davis
January 15, 2021
Absolutely love Northampton Volkswagen! Best dealership ever! They go WAY beyond in getting the deal done! I had extra Circumstances in my approval amd no where else could get me approved but like a rea ever! They go WAY beyond in getting the deal done! I had extra Circumstances in my approval amd no where else could get me approved but like a ready credit place... well Northampton Volkswagen got me approved from Volkswagen credit and I am now driving a brand new GTI More
by SOULIGNITOR
Employees Worked With
Other Employees :
Linda Howe, Melanie Zoelck, JJ Brown, Aimee McDermott, Melissa Thomas, Ben Davis, John Perez, Joe Klundt
January 09, 2021
We just picked up our 2017 Jeep Grand Cherokee. Thank you Melissa for such a great buying experience. We are very pleased with your service. Melissa for such a great buying experience. We are very pleased with your service. More
by Redtail04
Employees Worked With
Melissa Thomas, Joe Klundt
December 31, 2020
I just picked up my Arteon Volkswagen from Northampton Volkswagen. Melissa and Steve were professional and outstanding. Melissa took the time to go over new technology. Volkswagen. Melissa and Steve were professional and outstanding. Melissa took the time to go over new technology. More
by Laura
Employees Worked With
Melissa Thomas
