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Northampton Volkswagen
Northampton, MA
907 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 907 reviews
January 25, 2021
We had a smooth and cordial experience buying our VW Golf at Northampton dealership. We had an out of state registration that they handled for us. We were very pleased with our purchase. Never felt pressured at Northampton dealership. We had an out of state registration that they handled for us. We were very pleased with our purchase. Never felt pressured. More
by ewood4444
Employees Worked With
Alexandra Thornton, Steve B, Joe Kay, Melanie Zoelck
January 25, 2021
I went in for an oil and filter, tire rotation and cleaning carbon deposits est $350. Wheel alignment $129 added. Final bill $750...? Good bye 👋 cleaning carbon deposits est $350. Wheel alignment $129 added. Final bill $750...? Good bye 👋 More
by mwaslick
Verified CustomerEmployees Worked With
Aimee McDermott
January 19, 2021
I purchased a 2019 Anteon VW at Northampton Volkswagen. I found some minor blemishes which needed to be touched up. Melanie Zoelck, customer service representative of Tommy Car Auto Group, responded quic I found some minor blemishes which needed to be touched up. Melanie Zoelck, customer service representative of Tommy Car Auto Group, responded quickly to my concerns. She directed me to TommyCar Collision center where Brice Hedrrick touched up the blemishes and my 2019 Anteon has that sparkle brand new look. I am loving my new drive. Thank you, Melanie and Brice. More
by Laura
Employees Worked With
Melanie Zoelck, Melissa Thomas, Joe Klundt
January 18, 2021
Best dealership in the area . Ben thanks again ! Melanie was fantastic to work with, she is very knowledgeable, and has great patience. Thanks to all ! was fantastic to work with, she is very knowledgeable, and has great patience. Thanks to all ! More
by ZDAWGBUD1
Employees Worked With
Melanie Zoelck, Ben Davis
January 15, 2021
Absolutely love Northampton Volkswagen! Best dealership ever! They go WAY beyond in getting the deal done! I had extra Circumstances in my approval amd no where else could get me approved but like a rea ever! They go WAY beyond in getting the deal done! I had extra Circumstances in my approval amd no where else could get me approved but like a ready credit place... well Northampton Volkswagen got me approved from Volkswagen credit and I am now driving a brand new GTI More
by SOULIGNITOR
Employees Worked With
Other Employees :
Linda Howe, Melanie Zoelck, JJ Brown, Aimee McDermott, Melissa Thomas, Ben Davis, John Perez, Joe Klundt
January 09, 2021
We just picked up our 2017 Jeep Grand Cherokee. Thank you Melissa for such a great buying experience. We are very pleased with your service. Melissa for such a great buying experience. We are very pleased with your service. More
by Redtail04
Employees Worked With
Melissa Thomas, Joe Klundt
December 31, 2020
I just picked up my Arteon Volkswagen from Northampton Volkswagen. Melissa and Steve were professional and outstanding. Melissa took the time to go over new technology. Volkswagen. Melissa and Steve were professional and outstanding. Melissa took the time to go over new technology. More
by Laura
Employees Worked With
Melissa Thomas
December 31, 2020
We are so happy with how easy it was to buy our new car yesterday! Alexandra could not have been nicer and more patient! She was knowledgeable and made us laugh along the way. We are on our second VW from yesterday! Alexandra could not have been nicer and more patient! She was knowledgeable and made us laugh along the way. We are on our second VW from Northampton VW because of service like this and we previously had 2 Nissan’s from Northampton Nissan. We love the Tommy Car group and it’s loyalty program. You are the only team that was so flexible with Covid. It shows that you care and understand. We had quite the unusual issue with our Tiguan an the service team could not have been better. So we will keep coming back! So thank you, Alexandra and everyone who got us into a safe new car so quickly! More
by Gina K
Employees Worked With
Alexandra
December 30, 2020
Mellissa is a Great person to work with so nice and explained everything and answered all my questions would recommend her to anyone who is looking for a car explained everything and answered all my questions would recommend her to anyone who is looking for a car More
by L1234567
Employees Worked With
Melissa Thomas
December 30, 2020
I came to Volkswagen looking to buy a used car! Wasn’t totally sure what I wanted. I was greeted by Melissa and she was extremely helpful. Very professional and kind. Would highly recommend to anyone look totally sure what I wanted. I was greeted by Melissa and she was extremely helpful. Very professional and kind. Would highly recommend to anyone looking to buy or lease a new or used car! More
by c6664322
Employees Worked With
Melissa Thomas
