Northampton Volkswagen

Great experiance Came in and was greeted by Melissa who was amazing from start to finish. With everything going on I was nervous of going to the dealership but everyth Came in and was greeted by Melissa who was amazing from start to finish. With everything going on I was nervous of going to the dealership but everything was so clean, you can tell they are taking care of there customers. Thank you Melissa and staff for getting me into a new car. More

Aimee is wonderful! I visited Volkswagen last Friday for alignment, and she gave me great advice also on what other services my car needed for safety concerns. That was in fact the second time I worked with alignment, and she gave me great advice also on what other services my car needed for safety concerns. That was in fact the second time I worked with Aimee. She has always been highly effective and fun to work with. Her sense of humor in the office complements and adds more spark to her professional attitude. Would definitely recommend her for anyone who wants fast and reliable service! More

Getting service done is always stressful going into a dealership. When meeting Aimee all that changed. Her calming energy made my experience a very pleasant one. Her information and knowledge of upcoming dealership. When meeting Aimee all that changed. Her calming energy made my experience a very pleasant one. Her information and knowledge of upcoming services that are recommended for my vehicle and why they are needed were very help. Grateful for such an amazing experience. Aimee is definitely a fresh of breath air for those not knowledgeable on vehicles. More

Aimee is the best service advisor I've encountered. Your lucky to have such a loyal employee. She goes above and beyond for her customers lucky to have such a loyal employee. She goes above and beyond for her customers More

Went in to after my check engine light came on. The service and experience were great. Cassie was friendly, knowledgeable, and made sure what needed to be taken care of and how urgent it was. Am defini service and experience were great. Cassie was friendly, knowledgeable, and made sure what needed to be taken care of and how urgent it was. Am definitely going back again. More

Needed oil change spoke with aimee after she very knowledgabley explained how I needed some further work done which I will follow up with. As I had told aimee going to get my car serviced makes me ne knowledgabley explained how I needed some further work done which I will follow up with. As I had told aimee going to get my car serviced makes me nervous she made to be very friendly and extremely helpful when explaining what other work needs to be done to my car. More

Didn't buy from them - but had a 5 star experience!! I wanted to review this dealership even though I did not buy a vehicle from them due to COVID-19 restrictions (I am an out of state buyer). Taize was I wanted to review this dealership even though I did not buy a vehicle from them due to COVID-19 restrictions (I am an out of state buyer). Taize was awesome. Very prompt to work with. It was a super smooth process trying to work out a price on the vehicle I wanted to purchase and get a fair appraisal of my trade in. Northampton VW felt honest and transparent about the whole thing. I worked with several other dealerships and found that this quality in the car buying process is a true (and rare) gem. I worked out a really great deal with Taize and I hope to work with Northampton VW in the future! More

I have had prompt, helpful and high quality service, both repair work and scheduled maintenance done at Northampton VW during the last 2 years. Every time, I have been very satisfied with their work. Special repair work and scheduled maintenance done at Northampton VW during the last 2 years. Every time, I have been very satisfied with their work. Special shout out to Cassie Cloutier Ham for her expert assistance. More

Brake Rotors and Pads Replacement Northampton Volkswagen has an extremely reliable and efficient service department. Cassie is knowledgable and friendly. She is able to accomodate my s Northampton Volkswagen has an extremely reliable and efficient service department. Cassie is knowledgable and friendly. She is able to accomodate my service needs and keeps me updated with repair timing as well as any issues. Highly recommend! More

Oil change and new timing belt/water pump. No complaints. Despite the costs it is always nice to know my vehicle is being taken care of by knowledgeable, reliable and friendly service people. C No complaints. Despite the costs it is always nice to know my vehicle is being taken care of by knowledgeable, reliable and friendly service people. Cassie was my point of contact and was prompt to answer any questions, quick to respond to texts and informative on my Jetta TDI. More