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Northampton Volkswagen

Northampton, MA

4.6
907 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 907 reviews

January 31, 2020

Had an amazing experience at Northampton VW the other day. Was in the market for a new Suv and Omar steered me in the right direction. Went on a great test drive and he was very informative. Came back a More

by Jackinabox330
Recommend Dealer
Yes
Employees Worked With
Omar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Zoelck, Dwayne Smith
Feb 14, 2020 -

Northampton Volkswagen responded

Thank you for your feedback, we hope you enjoy your vehicle and we look forward to welcoming you back to service!

January 31, 2020

Came into the dealership nervous about my experience due to dealings with past dealerships. But I have to say Dwayne and Omar took great care of me, listened to my needs, and got me in a car that I love. Me More

by Fullerjacob70
Recommend Dealer
Yes
Employees Worked With
Omar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Zoelck, Dwayne Smith
Feb 14, 2020 -

Northampton Volkswagen responded

Thank you! Its great to see that we made sure that you had a great experience and lived up to our "You're gonna love it here!" motto. We hope you love your vehicle

January 30, 2020

We had an excellent experience. Melissa (sales) was very professional and informative. Melanie (customer service) was extremely thorough and detailed on delivery and follow up. More

by krodhousr3
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Melissa Thomas
Jan 30, 2020 -

Northampton Volkswagen responded

Thank you so much, we are very happy that you enjoyed your experience with us and our team!

January 30, 2020

Dwayne was such a gentleman he was very knowledgeable about Volkswagens and showed me the benefits of getting a new Jetta Erik helped me go over the vehicle and Melanie setup everything for me all around More

by Debbiewilks055
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith, Erik Barrera
Jan 30, 2020 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad you enjoyed working with our team! Enjoy your car.

January 30, 2020

I had my oil changed aimee was very professional and extremely helpful. She made sure to inform me on further work I may need to have done she was very knowledgeable when explaining this to me. She was More

by ANIELKA_SCANLON
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
Jan 30, 2020 -

Northampton Volkswagen responded

Thank you for your feedback, we are glad that you had a great service visit and that everything was explained clearly.

January 29, 2020

I had an excellent experience when bringing my car to Northampton. JJ was so friendly and got me in and out in no time. Thank you all so much! More

by Manth22
Recommend Dealer
Yes
Employees Worked With
JJ Brown
Jan 31, 2020 -

Northampton Volkswagen responded

Thank you for your feedback, its great to know we got you in and out in a timely manner!

January 29, 2020

I came in for a state inspection and JJ brown assisted and was very helpful, I was very pleased with the service on my new car. More

by Boss3030
Recommend Dealer
Yes
Employees Worked With
JJ Brown
Jan 31, 2020 -

Northampton Volkswagen responded

Thank you, we are glad your visit was good and you liked working with our service staff.

January 29, 2020

Brought my car in for a state inspection. JJ B from the service department helped me get checked in and gave quick and efficient service. Definitely will be back in the future!! More

by hab1721
Recommend Dealer
Yes
Employees Worked With
JJ Brown
Jan 31, 2020 -

Northampton Volkswagen responded

Thank you, its good to know that you had such a good experience with our service department and that we got you in an out in a timely manner.

January 29, 2020

Brought my car in for an inspection and was greeted by JJ Brown. He welcomed me and was willing to answer any and all of My questions. I received very fast and efficient service and will definitely be retur More

by Jkivlin
Recommend Dealer
Yes
Employees Worked With
JJ Brown
Jan 31, 2020 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are happy to see that you had a great service visit.

January 29, 2020

Came in looking for a manual TDI and was greeted by Melissa. She made me feel comfortable and the car buying experience wonderful. Painless. I definitely will recommend her and the dealership. Thank yo More

by Riverakevin63
Recommend Dealer
Yes
Employees Worked With
Melissa Thomas
Jan 30, 2020 -

Northampton Volkswagen responded

Thank you so much, its great to see that you enjoyed working with Melissa and that everything worked so well for you! Enjoy your TDI!

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