Northampton Volkswagen

Brought my car in for a state inspection. JJ B from the service department helped me get checked in and gave quick and efficient service. Definitely will be back in the future!! service department helped me get checked in and gave quick and efficient service. Definitely will be back in the future!! More

Brought my car in for an inspection and was greeted by JJ Brown. He welcomed me and was willing to answer any and all of My questions. I received very fast and efficient service and will definitely be retur Brown. He welcomed me and was willing to answer any and all of My questions. I received very fast and efficient service and will definitely be returning in the future. More

Came in looking for a manual TDI and was greeted by Melissa. She made me feel comfortable and the car buying experience wonderful. Painless. I definitely will recommend her and the dealership. Thank yo Melissa. She made me feel comfortable and the car buying experience wonderful. Painless. I definitely will recommend her and the dealership. Thank you again. More

bug to jetta Best car buying experience. No pressure, answered all my questions regarding a lease and a finance. The car we wanted the numbers did not work but Mel Best car buying experience. No pressure, answered all my questions regarding a lease and a finance. The car we wanted the numbers did not work but Melissa worked hard and got us into a better car that we are in love with. More

Great follow-up Got a great new Tiguan with the help of Dwayne, Nick, Melissa and Melanie. Very friendly and no pressure to buy. They were very good with follow-up th Got a great new Tiguan with the help of Dwayne, Nick, Melissa and Melanie. Very friendly and no pressure to buy. They were very good with follow-up throughout the process and we love our new car. More

Rotation and under hood sound insulation replacement My 2011 GTI has been exclusively serviced at Northampton VW and I have always been happy about the competence and honesty of the service team, Latest My 2011 GTI has been exclusively serviced at Northampton VW and I have always been happy about the competence and honesty of the service team, Latest visit was a fairly small matter, but it was taken care of efficiently. I like working with Cassie Cloutier whenever possible. Keep up the good work!! More

Clutch repair. Cassie was instrumental in getting my Volkswagen repaired and back on the road in a Timely fashion. Sher was efficient and personable. All the paperwo Cassie was instrumental in getting my Volkswagen repaired and back on the road in a Timely fashion. Sher was efficient and personable. All the paperwork was ready when I came in to pickup the vehicle and I was in and out in no time! More

Yearly Service - EOS Always a great experience with Northampton VW and Cassie is a big part of making this a great experience. The service area and dealership are always f Always a great experience with Northampton VW and Cassie is a big part of making this a great experience. The service area and dealership are always friendly, helpful and knowledgeable. More

Excellent Care This dealership has outstanding customer service. Cassie is very knowledgeable, personable, and efficient. Never have to wait and my car is always rea This dealership has outstanding customer service. Cassie is very knowledgeable, personable, and efficient. Never have to wait and my car is always ready by the end of the day. The free car wash is a plus!!! More

Amazing Customer Service. Eric Barrera helped me and my little family find the perfect fit for our adventures to come. I wasn't sure what I wanted going into the building but I know what I left with and I little family find the perfect fit for our adventures to come. I wasn't sure what I wanted going into the building but I know what I left with and I couldn't be any more happier with my Passat. Definitely recommend any one that is looking for quality service while on the hunt for their new ride to give them a chance. Especially Eric he was great. Thank you again Volkswagen. More