Northampton Volkswagen

bug to jetta Best car buying experience. No pressure, answered all my questions regarding a lease and a finance. The car we wanted the numbers did not work but Mel Best car buying experience. No pressure, answered all my questions regarding a lease and a finance. The car we wanted the numbers did not work but Melissa worked hard and got us into a better car that we are in love with. More

Great follow-up Got a great new Tiguan with the help of Dwayne, Nick, Melissa and Melanie. Very friendly and no pressure to buy. They were very good with follow-up th Got a great new Tiguan with the help of Dwayne, Nick, Melissa and Melanie. Very friendly and no pressure to buy. They were very good with follow-up throughout the process and we love our new car. More

Rotation and under hood sound insulation replacement My 2011 GTI has been exclusively serviced at Northampton VW and I have always been happy about the competence and honesty of the service team, Latest My 2011 GTI has been exclusively serviced at Northampton VW and I have always been happy about the competence and honesty of the service team, Latest visit was a fairly small matter, but it was taken care of efficiently. I like working with Cassie Cloutier whenever possible. Keep up the good work!! More

Clutch repair. Cassie was instrumental in getting my Volkswagen repaired and back on the road in a Timely fashion. Sher was efficient and personable. All the paperwo Cassie was instrumental in getting my Volkswagen repaired and back on the road in a Timely fashion. Sher was efficient and personable. All the paperwork was ready when I came in to pickup the vehicle and I was in and out in no time! More

Yearly Service - EOS Always a great experience with Northampton VW and Cassie is a big part of making this a great experience. The service area and dealership are always f Always a great experience with Northampton VW and Cassie is a big part of making this a great experience. The service area and dealership are always friendly, helpful and knowledgeable. More

Excellent Care This dealership has outstanding customer service. Cassie is very knowledgeable, personable, and efficient. Never have to wait and my car is always rea This dealership has outstanding customer service. Cassie is very knowledgeable, personable, and efficient. Never have to wait and my car is always ready by the end of the day. The free car wash is a plus!!! More

Amazing Customer Service. Eric Barrera helped me and my little family find the perfect fit for our adventures to come. I wasn't sure what I wanted going into the building but I know what I left with and I little family find the perfect fit for our adventures to come. I wasn't sure what I wanted going into the building but I know what I left with and I couldn't be any more happier with my Passat. Definitely recommend any one that is looking for quality service while on the hunt for their new ride to give them a chance. Especially Eric he was great. Thank you again Volkswagen. More

Erik was a stand up guy. Extremely professional. I would recommend anyone I know to go get help from him you won't be disappointed! recommend anyone I know to go get help from him you won't be disappointed! More

Erik is the most charismatic and endearing person in any sort of sales interaction that i have ever had the pleasure of dealing with. He helped me get exactly what i was looking for and was exceptionally kn sort of sales interaction that i have ever had the pleasure of dealing with. He helped me get exactly what i was looking for and was exceptionally knowledgeable about every vehicle i was interested in. He has set the standard for what i expect out of any customer service experience. More

Kind, thoughtful service. Great customer service from Cassandra Cloutier and the rest of the Service team. Speedy processing and clean facility. Servicing was completed well ah Great customer service from Cassandra Cloutier and the rest of the Service team. Speedy processing and clean facility. Servicing was completed well ahead of schedule. More