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Northampton Volkswagen

Northampton, MA

4.6
911 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 911 reviews

June 07, 2019

Cassie is pleasant, polite and professional. I have had the pleasure of working with her many times. Her personality and professionalism is always above a More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Jun 08, 2019 -

Northampton Volkswagen responded

Thank you! We are glad you were happy with your service with us and thank you for your kind words for Cassie!

June 05, 2019

Great customer service I was very satisfied with the service I received from Brandon. He is very knowledgeable in his line of work and is a straight shooter who valued my ti More

by Pal312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Meredith
Jun 08, 2019 -

Northampton Volkswagen responded

Thank you for your feedback! We are glad you were so happy with Brandon, enjoy your vehicle!

June 05, 2019

Everything went very smoothly My Tiguan broke down and I had to get it towed. They looked at my vehicle right away and let me know what needed to be done. They were very friendly a More

by angie68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Jun 10, 2019 -

Northampton Volkswagen responded

Thank you for your feedback, we are glad to see that you were happy with your service and that we were able to get you back on the road as quickly as possible.

June 04, 2019

Simple I dont like to haggle when i know whats fair. Brandon was very straight forward with respect. He told me what he could take off and if worked then id More

by VWMADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Meredith, Christopher Patrick, Ashley Lewkowicz
Jun 08, 2019 -

Northampton Volkswagen responded

Thank you for your feedback, we are glad you were happy with your purchasing experience with us! Enjoy your GTI!

June 01, 2019

Great Customer Service Erik was very patient and helped me find exactly what I was looking for! I was nervous going in but he made everything so easy and fun. It was a great More

by Jmcveigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Barrera
Jun 08, 2019 -

Northampton Volkswagen responded

Thank you for your feedback, we are glad you enjoyed your experience with us and look forward to welcoming you back for service.

June 01, 2019

Tig lease Bought us a new suv and it’s time to show it off, very nice for my family, the team in Northampton Volkswagen are cool people, I got it from omar ever More

by Apexman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Northampton Volkswagen responded

Thank you, we are glad you enjoyed your experience!

May 31, 2019

Javad was amazing Had a fantastic time with Javad! He made us feel comfortable from start to finish! Definitely recommend him if you or someone you know are in the ma More

by Ahoobs694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javad Razavi
Jun 10, 2019 -

Northampton Volkswagen responded

Thank you, its great to know you enjoyed your time here and we hope you will enjoy your vehicle for many years to come!

May 31, 2019

Jetta updated Our 2006 Jetta TDI gave up the ghost. I loved our Jetta ; thankfully, there was a 2012 TDI Jetta waiting in the wings. It took some wheeling and deali More

by Amyk98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard ( mechanic) in service , David Butler, Melanie Zoelck, Grant Goodwin, Ashley Lewkowicz, Amarylis Fennell
Jun 10, 2019 -

Northampton Volkswagen responded

Wonderful! Enjoy your new TDI and many road trips to come!

May 31, 2019

I just bought a new Golf R! I can say without exaggeration that this car purchasing experience is the best I’ve had. Actually it’s tied with one other experience, which is the fi More

by Hobo.One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Grant Goodwin
Jun 10, 2019 -

Northampton Volkswagen responded

It's great to know that you had a great experience at the store and with your salesperson, enjoy the vehicle!

May 31, 2019

Wonderful experience working with Erik Barrera. I am presently trying to find a newer, if not brand new, vehicle. Erik is very knowledgeable in the cars that he sells. He was able to answer all of m More

by mjfoley36@gmail.com
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Erik Barrera, Ashley Lewkowicz
Jun 10, 2019 -

Northampton Volkswagen responded

That's great to hear, we are glad you are happy, enjoy your vehicle!

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