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Northampton Volkswagen

Northampton, MA

4.6
909 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 909 reviews

April 30, 2019

Best Jetta yet Bought the gli 35th from Omar super nice, one thing still missing but for now I am happy they gave the same torque as the gti, and the missing is awd, More

by Dankhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Northampton Volkswagen responded

Thank you, we hope you enjoy the GLI

April 28, 2019

Great Service Experience I am definitely coming back for my next service at Northampton Volkswagen. Cassandra makes the experience very easy and is very knowledgeable. I have More

by paige1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Jan 23, 2020 -

Northampton Volkswagen responded

We are glad to see you enjoyed working with Cassie and had a good service experience

April 27, 2019

Grade A service Grant Goodwin, Keith and Gina were very helpful in making my dream a reality. I have had my heart set on a 2019 Jetta since it first premiered last sp More

by Wolfgirl1386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Gina, Melanie Zoelck, Grant Goodwin
Jan 23, 2020 -

Northampton Volkswagen responded

Thank you, we are glad we got your the vehicle you wanted

April 07, 2019

Casandra was delightful when i bring my car in, it should be easy. with her, it is. professional and polite (and she washed my car herself) i go where i'm appreciated More

by spaceis411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Apr 11, 2019 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad to see that you had a great experience with Cassie!

March 31, 2019

MyNewVW I’ve always loved VW I had a 2010 VW GTI and I loved it and I had my vehicle being serviced I asked a salesman Dwayne about the new GTI and he was ve More

by NewVW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith
Apr 06, 2019 -

Northampton Volkswagen responded

Thank you, we are glad to see that you were so happy with your experience, enjoy your vehicle!

March 30, 2019

Love my new Tiguan! I've had VW's for years and when it came time to say bye bye to my old Golf (it had a great life), I went to see Dwayne. He was great, found me an awe More

by VDUB Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham, Dwayne Smith, Christopher Patrick, Ashley Lewkowicz
Mar 30, 2019 -

Northampton Volkswagen responded

Thank you, good to know that you are so happy with us, enjoy your new vehicle!

March 29, 2019

Jetta Manual My credit was that great and I walked in and was greeted by Dwayne the salesman he helped me with trying to get into a beta manual that I wanted didn’ More

by Jetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith, Christopher Patrick
Mar 30, 2019 -

Northampton Volkswagen responded

Thank you so much, its great to see that you had a grear experience with us!

March 28, 2019

Great Experience All Around! Excellent Customer Service! What a great experience from start to finish! As a first time car buyer, I felt comfortable and happy at Northampton VW. Grant was phenomenal to work More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Grant Goodwin
Mar 29, 2019 -

Northampton Volkswagen responded

Thank you! We are happy to see that you had such a great experience with us and we look forward to welcoming you back for your first service. Please feel free to reach out with any questions or concerns you may have at any time. Welcome to the Northampton Volkswagen family

March 24, 2019

when in to buy a used car left wih a new one Had a good experience buying at your my car there Dwayne smith was a good salesman. Ashley took care of the paper made it look easy. An Melanie showe More

by johnnyfero
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith, Ashley Lewkowicz
Mar 25, 2019 -

Northampton Volkswagen responded

Thank you John, we are glad you had a good overall experience with us. We are sorry to hear about the issues with the used car you first looked at and we apologize for that. We hope you enjoy your new vehicle and we look forward to welcoming you back! Please do not hestitate to reach out if you need any assistance no or in the future!

February 27, 2019

JJ is the Bomb Brought my Audi in for service during a snow storm. JJ had me in a a brand new Golf in the matter of minutes. He kept me updated with all that needed More

by Jim Beam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Brown
Feb 27, 2019 -

Northampton Volkswagen responded

Thank you for your feedback! We are glad to see that we managed to help you and get you out and back on the road again safe and sound in one of our loaners. Please stay safe and we look forward to welcoming you back!

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