
Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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End of Year Bang Of course im looking for a great deal maybe with some haggle. Nope straight out the gate Brandon was straight with us. " I will give you my best price Of course im looking for a great deal maybe with some haggle. Nope straight out the gate Brandon was straight with us. " I will give you my best price upfront, it just makes this easier for everyone", sir well said. 3500 of a 19' Tiguan, was an more than expected. Then gave more for my trade. Now this is what I call a YEAR END BANG! More
Professional expert service I love my new Jetta its a blast and really a sleek looking car every time I get out and look back at it and think wow thats really sharp! Brandon fasi I love my new Jetta its a blast and really a sleek looking car every time I get out and look back at it and think wow thats really sharp! Brandon fasilitated the process beautifully I would highly recommend this salesman and dealership for your purchase of a vehicle parts or service! More
A+ experience Adam made the process stress free and got me a great deal. They took care or everything dmv related and i drove away that day. Perfect! Adam made the process stress free and got me a great deal. They took care or everything dmv related and i drove away that day. Perfect! More
18GTI I love my new 18 GTI I had a 09 and it’s much different Dwayne was a true gentleman throughout the whole process he help me learn all the new features I love my new 18 GTI I had a 09 and it’s much different Dwayne was a true gentleman throughout the whole process he help me learn all the new features on my car the whole staff was great! More
The New Tiguan I had a older model Tiguan and I had Dwayne tell me about the new body style and he showed me it it’s a lot bigger than I expected my wife loved it I I had a older model Tiguan and I had Dwayne tell me about the new body style and he showed me it it’s a lot bigger than I expected my wife loved it I would definitely recommend buying from Dwayne and Northampton VW! More
Smooth experience I went to Northampton Volkswagen to find a car that wouldn't leave me completely broke and that I was happy with. I got the pleasure to have Brandon M I went to Northampton Volkswagen to find a car that wouldn't leave me completely broke and that I was happy with. I got the pleasure to have Brandon Meredith help me with this process. He was very thorough and straightforward about what was realistic for me. I can say I left a happy customer with my VW ! More
Excellent, professional service People were great. Service was outstanding. They sent a video link of the vehicle inspection along with commentary and explanations. Awesome. But, the People were great. Service was outstanding. They sent a video link of the vehicle inspection along with commentary and explanations. Awesome. But, the highlight was dealing with Cassie Cloutier, our Service Advisor. She listens, she is extremely knowledgeable about cars, service procedures, and gives excellent advice. She is fast and efficient and an excellent communicator and she follows through on everything. She works very hard to provide each and every customer a first-class experience. Professional, knowledgeable, excellent communication skills, and excellent follow through on everything. When I came to pick up the car, I told her one of my key fobs stopped working. She just said, “give it to me” and she ran off for 3 minutes and changed the battery and gave it back to me. She goes out of her way to do a great job for her customers. An example to others. More
Great Service I always feel comfortable leaving my vehicles for service with Cass, She follows up promptly and always lets me know what is going on. I appreciate t I always feel comfortable leaving my vehicles for service with Cass, She follows up promptly and always lets me know what is going on. I appreciate that! More
Satisfied and impresses. Brandon was very polite, from offering donuts to opening the car door to being transparent with price of the car. I will send my frien and impresses. Brandon was very polite, from offering donuts to opening the car door to being transparent with price of the car. I will send my friends to him and anybody I know that needs one. Good job NohoVw More
Do Your Job Everything but just your job. Brandon and people like him are why the dealership can still be a comfortable place to be with out pressure or feeling l Everything but just your job. Brandon and people like him are why the dealership can still be a comfortable place to be with out pressure or feeling like you know nothing. My new preowned jetta is fantasuc in every way and how Brandon asked me the right questions and steered me away from spending more money by showing me how the car met my needs was perfect. Ill be seeing you in 3 short years. More