Northampton Volkswagen

Great Service I always receive great service when visiting Northampton Volkswagen. I would highly recommend visiting them for all service needs as they explain ever I always receive great service when visiting Northampton Volkswagen. I would highly recommend visiting them for all service needs as they explain everything in great detail and do what's best for the customer. More

I felt cared for in a very welcoming and organized place. Everyone was very nice and accommodating. John especially worked extremely hard to ensure that everything was moving as quickly and smoothly as possib Everyone was very nice and accommodating. John especially worked extremely hard to ensure that everything was moving as quickly and smoothly as possible. He was wonderfully sweet and never pushy. He was only there to help you. Overall the entire staff was superb in work ethic and customer service. More

Quality Customer Service I drove onto the Northampton Volkswagen lot after being largely ignored while looking at vehicles at another local dealership. I stepped out of my car I drove onto the Northampton Volkswagen lot after being largely ignored while looking at vehicles at another local dealership. I stepped out of my car and within a few seconds, Scott was by my side offering advice that ultimately led to a successful transaction. Scott was friendly, honest and followed up, even after papers were signed, to make sure I had everything I needed to feel confident about the purchase and a future relationship with Northampton Volkswagen. I would recommend this dealership and, in particular, Scott Whitehead. More

2019 Jetta purchase Excellent new car buying experience. Very professional and friendly employees. I was happy with the salesman and the negotiatied price. They thoroughl Excellent new car buying experience. Very professional and friendly employees. I was happy with the salesman and the negotiatied price. They thoroughly explained the options and functions. Would recommend More

A great buying experience. The team at Northampton Volkswagen was extremely helpful in finding the right fit and price to get me the vehicle I wanted. Scott was helpful through The team at Northampton Volkswagen was extremely helpful in finding the right fit and price to get me the vehicle I wanted. Scott was helpful through the process and had everything in order throughout to make sure that my experience was a good one. More

Great service from start to finish! Initially this was the start of our search for a vehicle. We visited all of the dealerships in Northampton. Once getting to Volkswagen we liked what Initially this was the start of our search for a vehicle. We visited all of the dealerships in Northampton. Once getting to Volkswagen we liked what we saw. With no intention to buy that day things change quickly. John’s service and follow up was excellent! We bought a brand new Volkswagen Tiquan! Happy customers ! More

Outstanding customer service Scott/Frank gave outstanding service. He was knowledgeable, patient, well mannered. Followed up w/o being pushy.Worked VERY hard for this sale, belie Scott/Frank gave outstanding service. He was knowledgeable, patient, well mannered. Followed up w/o being pushy.Worked VERY hard for this sale, believe me! More

My new TDI Brandon greeting me when I walked in I love TDI’s but was unsure about the new ones because of the scam Brandon reassured me about how the TDI’s how t Brandon greeting me when I walked in I love TDI’s but was unsure about the new ones because of the scam Brandon reassured me about how the TDI’s how the have better gas mileage and the power didn’t go away and he was right! I average 42 miles per gallon thank you Brandon I will be referring my friends to Brandon at Northampton Volkswagen More

Much appreciated This is a great dealership to go to for new or used cars. The customer service is great and the staff members are very informative and helpful. This is a great dealership to go to for new or used cars. The customer service is great and the staff members are very informative and helpful. More

Simple buying These folks did wonderful from start to finish, the sales person, Brandon, was very respectful and knowledable. The vehicle was in near perfect condit These folks did wonderful from start to finish, the sales person, Brandon, was very respectful and knowledable. The vehicle was in near perfect condition, with the lowest price around. We are excited with our new Jetta and will certainly be back here for our son's car. More