
Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Vw Fan Now I was nit getting a VW i hated the look of the bug and the jetta. Brandon suggested i look at the tiguan, small on the outsude big on the inside. Show I was nit getting a VW i hated the look of the bug and the jetta. Brandon suggested i look at the tiguan, small on the outsude big on the inside. Showed me all the great feature it had to off right for me. Not too much but just enough. Knowledgable for sure and treated with respect from start to finish i will be back the for my next VW. More
Smiles all over Rachel is very kind she greeted us and made us feel welcomed right away. From finding out what we were lokking for to pull up what seemed to be the ri Rachel is very kind she greeted us and made us feel welcomed right away. From finding out what we were lokking for to pull up what seemed to be the right car. Everything was seamless, when it came time for number she showed me the value in the car price and i couldnt agree more. Very happy, we will be back next time around. More
Diesel Guy This is the first time I have ever purchased a car from a dealership. My experience was easy and great. I was looking through the used cars and Grant This is the first time I have ever purchased a car from a dealership. My experience was easy and great. I was looking through the used cars and Grant greeted me. He pointed out different models and when I saw one I liked he asked me if I wanted to drive it. A Jetta TDI. I liked it and we talked a little about price. I had an older trade and was offered a fair price for it. We got to a price and payment I could afford and made a deal. Northampton Volkswagen got me financing and now I have a Jetta TDI. I would recommend these guys for sure. More
Great experience Brandon was very knowledgeable and informative. He helped us pick out a car that made sense for our budget and took great care of us from start to fin Brandon was very knowledgeable and informative. He helped us pick out a car that made sense for our budget and took great care of us from start to finish. More
Rachel Capella and team were outstanding Rachel and I worked together a little over a month, she was diligent and hardworking in her search to help me find the right vehicle for me. It was a Rachel and I worked together a little over a month, she was diligent and hardworking in her search to help me find the right vehicle for me. It was a long process but her patience, understanding and professionalism were above all... This is my second car in a row from Northampton VW, the customer service and attention to detail has impressed me both times. I want to personally thank Rachel for all her hard work and the rest of the VW staff. Thank you again! Jay O’Connor More
Keeping it local I prefer to buy local when I can. Especially when it’s a substantial purchase like an automobile. But I need to feel I am being treated fairly and tha I prefer to buy local when I can. Especially when it’s a substantial purchase like an automobile. But I need to feel I am being treated fairly and that my business is appreciated. Northampton Volkswagen my local VW dealer and my salesman Grant Goodwin made me feel exactly that way. I would definitely recommend both to anyone interested in a VW. More
Genuine. Walk-in customer. Rachel was easy-going, authentic, and professional. Rachel was able to quickly get keys and plate ready for a vehicle which we test Walk-in customer. Rachel was easy-going, authentic, and professional. Rachel was able to quickly get keys and plate ready for a vehicle which we test drove and then later negotiate a purchase for. Rachel and the whole team create a no-pressure, honest environment that I had trouble experiencing at the other nearby dealerships. More
Quick and easy This is my second purchase from Northampton Volkswagen. They are not the closest store to my home but they are worth the trip. This time I worked with This is my second purchase from Northampton Volkswagen. They are not the closest store to my home but they are worth the trip. This time I worked with Grant and Adam. It was busy when I arrived and was greeted by Grant. He showed me a car that I liked and we struck a deal without a lot of back and forth. Adam did my final paperwork. A couple of hours after my arrival with a transfer of plates I was on my way home with my new car. More
Easy as pie Everyone from the bottom to the top were amazing. They were friendly, fast, fun and accommodating. Would buy all the cars if I was Donald Trump's rich Everyone from the bottom to the top were amazing. They were friendly, fast, fun and accommodating. Would buy all the cars if I was Donald Trump's rich. More
Dissapointing Service Very disappointing experience buying a used car from Northampton Volkswagen. Their version of fixing a broken bumper was duct taping it together and Very disappointing experience buying a used car from Northampton Volkswagen. Their version of fixing a broken bumper was duct taping it together and the interior fan sounded like a jet engine. When I asked them to fix it, they said it sounded fine. Turns out the wrong cabin filter was installed as my mechanic noted right away. Finally, they replaced a broken fender liner only to have it fall off a week later, so clearly hadn't used the proper fasteners, and refused to stand by their repair. Sales associate was very nice, but the management's customer service was very dissapointing. More