Northampton Volkswagen

Awesome buying experience! We had an awesome experience when purchasing from this dealership. We pretty much knew what we wanted (the Tiguan SEL), but wanted to take some time t We had an awesome experience when purchasing from this dealership. We pretty much knew what we wanted (the Tiguan SEL), but wanted to take some time to look around and be sure. When we came to the lot, we walked around for about 5 minutes, and we were greeted by Grant. He came out, asked us if we'd like a tour guide or if we just wanted some time to look, and gave us his card in case we had any questions. We really appreciated this, because sometimes it's nice to just look at your options before you're asked a bunch of questions about what you want. When we were ready, we went inside, found Grant and he was so helpful and accommodating through the entire process. We also wanted to test drive a Jetta, and he was very helpful with this. Once we finally decided on the Tiguan, we walked out to the lot, showed Grant which one we wanted, and began the paperwork process. They gave us an excellent price (in our opinion, and compared to a neighboring VW dealership), and the paperwork from start to finish took about an hour. Myron (the General Sales Manager) was phenomenal to work with, as well! Very thorough, kind, and knowledgable. Overall, loved our experience here, and would definitely return here for future business or highly recommend! More

Nice experience Amber was a nice person to deal with, honest and does what she says. Wanted another tdi if the newer ones could be repaired and became available, Ambe Amber was a nice person to deal with, honest and does what she says. Wanted another tdi if the newer ones could be repaired and became available, Amber remembered me six months later and called when they were. More

Great first time experience Brandon helped me very much with my first brand new car...he made sure I knew exactly what I was doing. He answered all my questions in a way that was Brandon helped me very much with my first brand new car...he made sure I knew exactly what I was doing. He answered all my questions in a way that was easy for me to understand. he was understanding when I told him about my financial situation and helped me get my monthly payments and down payment right where I needed them to be. I never felt like he was trying to swindle me in anyway. After my purchase he has called me to check in and to make sure I am happy with my vehicle. Because of his polite, respectful and professional service and help I will be coming back to this dealership next time I need a vehicle More

Great experience! We leased the new 2018 Tiguan with Dwayne Smith. He was helpful, honest, funny, and an overall genuine person. He had a high level of professionalism We leased the new 2018 Tiguan with Dwayne Smith. He was helpful, honest, funny, and an overall genuine person. He had a high level of professionalism as did the other staff we dealt with. We would definitely recommend Northampton Volkswagon! More

Professional, Courteous and Competent! I have had many interactions with car dealerships over the years and for the most part, I have not had too many regrets. However, when a dealer exceed I have had many interactions with car dealerships over the years and for the most part, I have not had too many regrets. However, when a dealer exceeds my expectations as was the case with respect to this dealership, it leaves a positive impression in my mind. Grant Goodwin has been in car business sales for many years and I have complete faith in his professionalism and fairness. He found the car (2017 Volkswagen Tiguan) my wife was looking for and we went with his recommendation to take a look. The dealerships slogan is "your going to love it" and they certainly live up to that motto. The transaction, negotiations and support staff across the board do their job...and they do it well! More

Great Experience I bought a used 2017 GTI through Grant, who is by far the most professional, forthright and genuinely friendly person from whom I've ever bought a car I bought a used 2017 GTI through Grant, who is by far the most professional, forthright and genuinely friendly person from whom I've ever bought a car. I originally walked in being interested in a completely different car (used BMW), but wasn't so into it after taking it for a drive. I wasn't sure where to go from there, but, in no time and without being pushy at all, Grant got me into a car I'm now really excited about. Truly excellent and communicative the whole way through. This was an enjoyable and easy process, thanks to Grant and also to Greg, who handled the paperwork and was very helpful and easy to work with. From here on, I'm recommending these folks to anyone at any opportunity. More

Very pleasant experience! The car buying experience, especially at a dealer can be very stressful. My experience at Northampton Volkswagen was great. They did a wonderful job The car buying experience, especially at a dealer can be very stressful. My experience at Northampton Volkswagen was great. They did a wonderful job securing my confidence in the vehicle I bought. The environment is fun and hospitable and it was quite nice to have everything taken care of by the dealer. They were fair and thorough. More

New Passat Owner Jim Pirro was great to work with. He was open and honest throughout the whole process. He listened to my questions and concerns and explained things t Jim Pirro was great to work with. He was open and honest throughout the whole process. He listened to my questions and concerns and explained things to me in manner which I understood, and could relate too. I love my new car. If you go to this dealership, ask for Jim Pirro. More

Friendly & Efficient I found a great deal on a pre-owned vehicle listed online & contacted Northampton Volkswagen, where the car was, that evening. I was able to chat with I found a great deal on a pre-owned vehicle listed online & contacted Northampton Volkswagen, where the car was, that evening. I was able to chat with Kathy Gallo, one of their online sales specialists & then came in to test-drive the car. Northampton Volkswagen is very clean & welcoming, with a comfortable customer waiting area and even coffee & snacks available. Everyone there made us feel welcomed, and our sales rep Amber & finance rep X were very knowledgeable and open to all of our questions. The sale itself was one of the quickest & easiest car-buying experiences we've ever had! More

2014 Audi S4 Purchase After finding this car online, I wanted to look at it that day but live in NH over 2 hours away. I was able to talk to Amber and Kathy who held the ca After finding this car online, I wanted to look at it that day but live in NH over 2 hours away. I was able to talk to Amber and Kathy who held the car for me until the next day when I could drive down. The customer service I received was very friendly and helpful. They even allowed me to pick the car up on my desired terms to drive it back instead of using a runner. Overall, my car buying experience at Northampton Volkswagen was made easy and hassle-free, and I would certainly recommend them to a friend. More