
Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I love my car. I love my Jetta Sport Wagon! I haven't "loved" a car since my Saab. Thank you for a painless & smooth process. Each step was easy, I got terms I lik I love my Jetta Sport Wagon! I haven't "loved" a car since my Saab. Thank you for a painless & smooth process. Each step was easy, I got terms I like, and everyone involved was more than helpful. Driving is fun again, Thanks More
Good sales experience Sales experience was a very good one. Financing and service options explained very well. Got a good price and very fair trade. Smooth paperwork pro Sales experience was a very good one. Financing and service options explained very well. Got a good price and very fair trade. Smooth paperwork process. Briefed extremely well by customer service at delivery. Service took care of one item needing attention. More
Great dealership with super helpful employees. I just leased a car from them and my whole experience was amazing. Everyone I talked to was friendly and helpful, especially Jason. He not only knew a I just leased a car from them and my whole experience was amazing. Everyone I talked to was friendly and helpful, especially Jason. He not only knew a lot about cars but he also helped me get a really good deal on the car I wanted, while being the most personable car salesman I've ever talked to. He also went above and beyond to help me. I bought a manual that I didn't know how to drive and my friend said he'd be able to drive it back and teach me, but when he ended up stalling in the middle of a lane, unable to get the car going, Jason bailed us out and even took use to an empty parking lot to help teach us. If you come to this dealership, talk to Jason. You won't regret it! More
A pleasant and fun experience. I have bought 2 cars from Jason in the past few years. Not only is he knowledgable about the cars, he is very patient with any questions I had making I have bought 2 cars from Jason in the past few years. Not only is he knowledgable about the cars, he is very patient with any questions I had making this major purchase. His manner could not be more pleasant, he actually made the whole affair a lot of fun. I would recommend Jason and this dealership to anyone. I could not be happier with this experience or with my new car. More
New 2017 Jetta Straight forward process of test drive, negotiate price, paperwork and then car pickup. Not too much waiting except I was surprised the last step in Straight forward process of test drive, negotiate price, paperwork and then car pickup. Not too much waiting except I was surprised the last step in the process was vehicle inspection. I would have liked to have understood that last step would take a little while. I never felt pressured by Jim Pirro. He was responsive and helpful. I would recommend him to my friends. I did feel pressured by the sales manager to buy a service package. Melanie was very clear and patient in explaining the car's features. More
Excellent Jamie was very helpful in our acquiring a new Volkswagen. I commend her courtesy and professionalism. Everyone at the dealership was helpful in making Jamie was very helpful in our acquiring a new Volkswagen. I commend her courtesy and professionalism. Everyone at the dealership was helpful in making this purchase work for us and themselves. More
horrible bullied me would not tell me the price of the car They have no respect for the customer never want to come here again was looking at used cars negative experience stay away treat people terribly if They have no respect for the customer never want to come here again was looking at used cars negative experience stay away treat people terribly if you want to be abused go there More
Fabulous I bought a Jetta for my college age daughter last July and just came back for a Tiguan for myself! What more can I say? I bought a Jetta for my college age daughter last July and just came back for a Tiguan for myself! What more can I say? More
Grateful I recently visited the dealership to buy a new car. I have been a VW customer for most of my life. I knew what I wanted and had the pleasure in meet I recently visited the dealership to buy a new car. I have been a VW customer for most of my life. I knew what I wanted and had the pleasure in meeting Amber who handled everything in regards to my purchase of a new Jetta. I was able to drive my new Jetta home the same day I purchased it. Amber did a superb job in handling all my questions and expectations in buying my new vehicle. I highly recommend Amber if you are seeking to purchase a VW. Richard O. Guy, Jr. More
Best Experience Yet! My wife and I was searching for a new car to replace our old Passat. Dwayne and super helpful when it came to picking out the right car for our needs. My wife and I was searching for a new car to replace our old Passat. Dwayne and super helpful when it came to picking out the right car for our needs. He wasn’t pushy by any means! Will certainly recommend everyone to Dwayne and Northampton VW in the future More