Northampton Volkswagen

Service was great! We went in with an appointment and the staff was very welcoming. It took a little bit over an hour; however, it was a Saturday afternoon a was great! We went in with an appointment and the staff was very welcoming. It took a little bit over an hour; however, it was a Saturday afternoon and we understood that they were busy. Plus, they informed of is this time frame which we appreciated so we were not sitting there waiting for it to be done. Awesome experience as always! More

Service of 2009 VW Jetta TDI This is the first time I had my car serviced by Northampton Volkswagen and I can say the experience was excellent in every way. They serviced my car i This is the first time I had my car serviced by Northampton Volkswagen and I can say the experience was excellent in every way. They serviced my car in a timely manor, were very helpful in going through maintenance items that needed attention and the parts and labor was very reasonable. Ross LeBlanc at the service desk was extremely helpful and friendly. I'll be bringing my Jetta to Northampton Volkswagen from now on when it needs service. More

Great customer service I brought my car in for service and they were punctual and prfessional. They had my car done within the time frame they told me and also helped with a I brought my car in for service and they were punctual and prfessional. They had my car done within the time frame they told me and also helped with another issue found during the service and set up the next appointment for me. More

Happy I appreciated the prompt service, even though I had no appointment and resolution of the problem. The staff were very helpful and the shuttle service I appreciated the prompt service, even though I had no appointment and resolution of the problem. The staff were very helpful and the shuttle service great. I have always been happy with the service I have received at Northampton VW. More

40k service Excellent service on my 2014 TDI. Very nice waiting area. Attentive staff. I have many service options nearby but I have no reason to change. Excellent service on my 2014 TDI. Very nice waiting area. Attentive staff. I have many service options nearby but I have no reason to change. More

Excellent service. Very friendly and helpful I had a great experience. It was a busy day si the car took a little longer than anticipated but Ross made sure to accommodate I had a great experience. It was a busy day si the car took a little longer than anticipated but Ross made sure to accommodate More

Great experience! We had the dealership peform recalls and install new tires on our 2012 Jetta TDI. Although we are very disappointed with Volkswagen (corporate) for th We had the dealership peform recalls and install new tires on our 2012 Jetta TDI. Although we are very disappointed with Volkswagen (corporate) for their role in the diesel emissions scandal currently being investigated I am very happy with Northampton VW. Ross treated us exceptionally well and work was performed in a timely manner! More

Quick service Quick 40k service with great explanations of work completed and they even sent me video of the work performed. I will bring my vehicle back in a heart Quick 40k service with great explanations of work completed and they even sent me video of the work performed. I will bring my vehicle back in a heart beat. More

Gabe was great! Gabe was friendly, kind, easy to work with and helpful. Thank you! The price for the oil changes and car checks are overpriced for my budget. I appre Gabe was friendly, kind, easy to work with and helpful. Thank you! The price for the oil changes and car checks are overpriced for my budget. I appreciated Gabe's transparency with the costs of every part of the 60,000 mile check up. More