Northampton Volkswagen

professional and helpful I had test driven an Audi Q3 the day before and was really impressed with the car, even though it was really out of my price range. Upon doing researc I had test driven an Audi Q3 the day before and was really impressed with the car, even though it was really out of my price range. Upon doing research later that evening, I discovered the connection between Volkswagon and Audi and decided to stop by Northampton Volkswagon the next day. I was warmly greeted by a young woman at the desk, and told her that I wanted to test drive a few cars. I was introduced to Jason LeClair, a friendly young man who was eager to help me out. After asking me some questions as to what I was looking for, Jason introduced me to 3) VW cars. The Golf, Golf GTI and the Tiguan. Honestly, I loved driving them all and because they were so much fun to drive, especially the GTI. That car is crazy fun to drive. They were more similar to each other than for instance, the Subaru line up. In any event, after test driving multiple cars from different dealerships, such as Lexus, Subaru and Toyota, the car closest to the Audi was the Volkswagon in terms of how it responded to the road and it's overall driving experience for the driver which I guess makes sense. I found Jason to be very helpful in terms of advocating for his client when communicating to the manager Chris Proctor. Chris was friendly and approachable. He allowed me to take a 2015 Tiguan Sport edition for a couple of hours on my own to show family and friends which I thought was really cool. When I brought the car back, Marcus came out to explain how a few things on the car worked, such as it's awesome moonroof. Very nice gentleman, courteous, and professional. I was so very close to purchasing the Tiguan because I think they have a high quality product and would have , if I didn't have an older Lexus with low miles that I have great faith in. These folks want to sell cars and they are assertive when it comes to extending warranties, etc., so if you really want to buy a car, check out the VW. I think you will be as pleasantly surprised as I was with their product and their willingness to make deal with you. More

Outstanding Experience Buying My First New Car I recently purchased a 2015 Golf TSi from Northampton VW. My salesman was Omar Ali, and he was outstanding to work with. Omar has an easy way about I recently purchased a 2015 Golf TSi from Northampton VW. My salesman was Omar Ali, and he was outstanding to work with. Omar has an easy way about him, and is both fun and confident - confident in the excellence of the cars he sells. He was very low pressure - not once did he try to get me to move faster than I was ready to in terms of buying the car. He showed me different models, and in the end he helped me get the model that I wanted within my price range. I would recommend Omar and Northampton VW to anyone who is looking to purchase a car. I am 48 and a professional who lives and works locally and had a wonderful experience at this dealership. Everyone was very nice, they stood by everything they offered, and in the end I'm driving a car that I'm in love with. Bill was also helpful in finding the car and Joseph was great in working with us on our trade in. Thanks again for the great experience! More

Very Professional! Gene was an amazing salesman! He took us through every phase of buying a new car with much patience! He is truly an an asset to your company. I lo Gene was an amazing salesman! He took us through every phase of buying a new car with much patience! He is truly an an asset to your company. I love my new Jetta and will definately send people to you! More

easy stress free excellent experience clean state of the art facility knowledgeable staff honest and polite would recommend Northampton Vw to friends and family our sa excellent experience clean state of the art facility knowledgeable staff honest and polite would recommend Northampton Vw to friends and family our salesman bill was great A+. More

2015 VW Golf purchase Northampton VW provided excellent service both online with Jason and when we visited the showroom. They had the inventory, and we were able to find th Northampton VW provided excellent service both online with Jason and when we visited the showroom. They had the inventory, and we were able to find the vehicle we were looking for. It was a pleasure working with Bill and Joe on the purchase and financing. We love our new 2015 Golf TDI. More

Great service Northampton VW has great service. The staff there work as a team to get the job done. Jason LeClair sold me my certified pre-owned diesel Jetta. He Northampton VW has great service. The staff there work as a team to get the job done. Jason LeClair sold me my certified pre-owned diesel Jetta. He was patient and informative. His sincerity and non-pushy manner helped me to make a decision without feeling pressured. I would highly recommend this dealership and Jason. The atmosphere is perfect to take time to make an informed choice, drive a few cars, run the numbers and get a good price. A final shout-out to Jason who worked to complete everything in a timely manner. Thanks Jason and team VW of NOHO! Kate H. Hartford, CT More

my first experience with volkswagen friendly, good services. the sale person was patient with me and my little kid. (Jason and Mike) friendly, good services. the sale person was patient with me and my little kid. (Jason and Mike) More

Great customer service :) Ebony and Ryan are a great team. They make their customers feel appreciated and are certainly an asset to the company. Nice team effort. Thanks Ebony and Ryan are a great team. They make their customers feel appreciated and are certainly an asset to the company. Nice team effort. Thanks More

great service Everyone is very pleasant, treat you as if you really are family. They have a very clean work area, and they get work done quickly. Everyone is very pleasant, treat you as if you really are family. They have a very clean work area, and they get work done quickly. More