Northgate Ford Lincoln

Staff rude Phone operator was rude when contacting dealer to check on vehicle serviced. Service does not call you , you have to call them? They act as thou yo Phone operator was rude when contacting dealer to check on vehicle serviced. Service does not call you , you have to call them? They act as thou you are a inconvenience to them. they do not understand you are the reason they have a job. I would not buy another vehicle from Northgate. Talked to a female phone operator and female service employee. More

Life is good; new car a dream! My experiences with Chris Clubb at Northgate have always been, actuall,y delightful. He takes the time to match me with a good "deal" and car I fit in My experiences with Chris Clubb at Northgate have always been, actuall,y delightful. He takes the time to match me with a good "deal" and car I fit in and will be happy with. Thus far he has been spot on. My new Fusion has it all and is a dream to drive, making long trips easier to cope with and enjoy even more than usual. While waiting at Norhtgate all the salespersons are friendly and personable. It is a nice place to buy a car, and just to visit from time to time! More

Everything went so well Everything was great getting a new car can be hard but this was the best way for me with a toddler I was informed of times and dates found me a great Everything was great getting a new car can be hard but this was the best way for me with a toddler I was informed of times and dates found me a great deal could not be happier with Northgate Ford:) More

First new car Very satisfied. The sales rep did everything possible to get me the best deal he could. Everyone was very friendly. Will definitely be doing business Very satisfied. The sales rep did everything possible to get me the best deal he could. Everyone was very friendly. Will definitely be doing business with them again! More

My First Lincoln Purchase Having been a loyal Ford owner for over 20 years - Taurus, Crown Victoria (Twice), F-150 and Edge, I decided to give Lincoln a try. I was introduced t Having been a loyal Ford owner for over 20 years - Taurus, Crown Victoria (Twice), F-150 and Edge, I decided to give Lincoln a try. I was introduced to Tom Wood at Northgate Ford Lincoln and I have to say, What a Great Experience! Tom took the time to explain the features of owning a Lincoln as well as the many services his Dealership offers including coming to get my car if there are any problems. Amazing! He also helped me understand that leasing could actually be a good choice for me even though a drive quite a number of miles per year. The financing and paperwork was a breeze working with Dean in the Financing area and then Tom's son Joe stepped ufo help with the set up of the Sync system. That was a real plus. This was a truly great car buying experience and I expect that my son, daughter and wife will be talking to Tom when they are ready for new Fords also! They each have a Ford right now. Fusion, Flex and Escape. We remain a loyal Ford family!! More

fusion Thank you, and love the car its awsome car is smarter then me lol. Everyone was nice and had a great sense of humor. Thanks Thank you, and love the car its awsome car is smarter then me lol. Everyone was nice and had a great sense of humor. Thanks More

Great service, GREAT vehicle!! Thank you Ford Motor! I'm very happy with the way I was treated at this dealership and ALL the people that were involved in the sale of my new Escape. They were more than h I'm very happy with the way I was treated at this dealership and ALL the people that were involved in the sale of my new Escape. They were more than happy to answer all my questions and were very helpful in my purchase of my vehicle. But most of all I want to thank Ford Motor Company for their excellent vehicles that I have purchased over the years. My first vehicle was a 1955 Ford Sunliner convertible and MANY Ford products after that. They were great and this new vehicle is no exception. Thank you Northgate Ford AND Ford Motor Company for such great, safe, and reliable cars and trucks! Jim Piercy More

Thanks for a great experience The lease was up on our 2012 MKZ so we had to decide on buying it out or new. Northgate and Lincoln offered us a date night experience to test out the The lease was up on our 2012 MKZ so we had to decide on buying it out or new. Northgate and Lincoln offered us a date night experience to test out the new MKZ Thank You! We ended up ordering a new MKZ because the seat package we wanted couldn't be found for a dealer trade. Upon delivery we were told when it would be ready for pick up. Arrived and everything was in place for us to turn in the old lease vehicle, get our phones connected to Sync and learn about some of the other features on our new car, sign all the paperwork, and be on our way. Great experience dealing with Chris and Mark, as well as Joe - and of course Tom and Grace Wood! Always get great service from the service department as well on my Mustang. More

Thank you for making my recent purchase one that I will remember. Chris did a GREAT job helping me select the perfect vehicle to fit my needs. He was not pushy and spent two hours showing me different ve remember. Chris did a GREAT job helping me select the perfect vehicle to fit my needs. He was not pushy and spent two hours showing me different vehicles. I ended up walking out with an AMAZING new Escape. We love our new FORD- Thanks to Northgate Ford/Lincoln for making this a truly awesome experience. Chuck M. More

Excellent service! Great experience! 3rd vehicle transaction with the same dearler. Thank you Tom for all of your help! I will recommend this dealer to any family member or friend for any Lincoln transaction with the same dearler. Thank you Tom for all of your help! I will recommend this dealer to any family member or friend for any Lincoln or Ford vehicle. More