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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.6
127 Lifetime Reviews Review Dealership
The team at Northland Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Oak Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oak Park, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oak Park count on the high-quality vehicles and services found at Northland Chrysler Dodge Jeep Ram, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!

14100 Eight Mile Rd

Oak Park, MI

48237

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Top Reviewed Employees

Mike Sinishtaj at Northland Chrysler Jeep Dodge RAM

Mike Sinishtaj

Sales Manager
5.0
Brian Mejia at Northland Chrysler Jeep Dodge RAM

Brian Mejia

New Car Sales Rep
5.0
Scott White at Northland Chrysler Jeep Dodge RAM

Scott White

Sales Rep
5.0
Dan Jones at Northland Chrysler Jeep Dodge RAM

Dan Jones

Sales Rep
5.0

Latest Reviews

October 07, 2020

"could have taken better care of customer. Did not..."

- pat48203

could have taken better care of customer. Did not respond to e-mails I'm a senior and was gone spend over $20,000 on a car but now I'm rethinking it and maybe go with a used car.Good personalty but didn't follow through with the information I needed

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Employees Worked With

October 07, 2020

"The overall rating was a 2 for the following reasons:1...."

- tffndbse

The overall rating was a 2 for the following reasons: 1. The service team had my car from Friday-Tuesday for what should have been a 24-48 hour job. This was for safety and another recall that was outstanding for my Chrysler 200. they did not communicate very well witj me I had to call and I had to continuously call about the matter. 2. I was told shuttle service was available. I would be able to schedule a pick up time to receive a call back from the driver asking me “Are you ready?”. When I never even received a call to notify me as to when I could be picked up. 3. My car was noisier upon receiving the car that it was prior to getting the conveyer repaired as outlined in the recall. 4. Ryan was nice when he spoke to me. However, I don’t feel as if he did a great job keeping me aware of how long my car truly would be in the service center for. 5. They did not do a complete repair which will cause me to have to return. Which is completely unacceptable, especially for the amount of time they had my vehicle. 6. The cashier upon entering the customer service waiting area, left out of the booth as she looked at me entering. Did not advise I will be right back or anything. Ignored me and had me waiting until she returned to her booth. 7. I am very concerned with the poor quality handling of the safety recalls as the passenger front headrest is hanging off and not properly reassembled and concerned that possibly other things were not handled properly either. That’s could cause future harm.

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Employees Worked With

Ryan was my Advisor, I do not know who worked on the car.

October 05, 2020

"I contacted Northland Chrysler Jeep Dodge Ram since I..."

- wmualumnus

I contacted Northland Chrysler Jeep Dodge Ram since I need to purchase a vehicle immediately. I’m tired of the run-around dealerships have been giving me such as “We close early and can’t anything” or some other nonsense. I told Northland what needed to be done if they want a sale. Instead, salesperson Todd e-mailed me wanting to sit around and chat on the phone like high school girls. I don’t have the time, patience, or a need for that. I wish to buy a car, not gain a girlfriend. Or, does Northland inly want to provide information via the phone so there is no paper trail? Is Northland going to tell me a secret? If so secretive, I see no need to purchase from here. Todd e-mailed me asking if I wish to purchase a vehicle. Um, why would I contact them to purchase a vehicle if I didn’t want to purchase a vehicle? Get some common sense, Todd. Stop wasting my time. I don’t want to play games. I want to buy a car.

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Employees Worked With

Todd

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