Northland Chrysler Jeep Dodge RAM

Awesome people & great service, will definitely be coming back to see Trevor & the gang at Northland. back to see Trevor & the gang at Northland. More

Very professional, Hank is awesome salesmen. I would recommend this dealership. Process was quick and smooth. I would recommend this dealership. Process was quick and smooth. More

Had a recall on my vehicle. One of the great team members took me in at last minute with no problem. Fix the issue? Wash my car and checked my tires!!! As a working mother I fe One of the great team members took me in at last minute with no problem. Fix the issue? Wash my car and checked my tires!!! As a working mother I feel safe and secure always going to this place. This place gets a 15 out of 10!!!! More

I came in at 12pm. Didn't leave until 2:45 for an oil change, tire rotation and a recall. It was too long. There was a lapse of communication as to who was doing what. Didn't leave until 2:45 for an oil change, tire rotation and a recall. It was too long. There was a lapse of communication as to who was doing what. I inquired as to what was taking so long that's when I met Trevor. He immediately went to investigate. I had a medical appointment scheduled for 3pm. The work was a complimentary job. When the paper work got to the cashier she said $ 102. I asked what was it for. She just handed me the paper work to see for myself. I was tired and ready to leave so I handed her my debit card. After that I went to find Trevor and asked him about the charge. He immediately called the cashier and told her that I needed a refund. My patience had been tested at this point. Had it not been for Trevor's apology and effort to make things right I could have left with a bad taste but I didn't. Maybe it was not the cashiers job to explain the bill to me but she showed a lack of interest in my questions. I had to go to the service center to find Trevor and get some answers about the bill. I believe that maybe someone should have reviewed the paper work before it came to the cashier. Also maybe a review of the bill with the customer before going to the cashier. More

This dealership stands out as the best I've encountered since owning my fourth Chrysler. Ken Thomas, Trevor, and Luke consistently provide top-notch customer service, making me feel truly valued. Their a since owning my fourth Chrysler. Ken Thomas, Trevor, and Luke consistently provide top-notch customer service, making me feel truly valued. Their attentiveness and dedication make you feel important and appreciated. Because of their exceptional service, I am committed to continuing to choose Chrysler, and I wholeheartedly recommend this dealership to anyone in search of a car. You'll be more than satisfied with the service you receive. More

Excellent service department. Rashon took care of all my needs with good timing. 5 star service. Rashon took care of all my needs with good timing. 5 star service. More

Every time I come for service Rashon is very friendly and professional. I am also met with courtesy from the other staff as well. The service is also timely. professional. I am also met with courtesy from the other staff as well. The service is also timely. More

I really enjoyed my vechile buying experience. I had great service, Hank was always available and very honest I had great service, Hank was always available and very honest More

I have been a customer with Northland Chrysler for 30 years and will not continue to patronize them due to their unwillingness to right their wrong. They had my car for 21 days, they returned it to me wi years and will not continue to patronize them due to their unwillingness to right their wrong. They had my car for 21 days, they returned it to me with a clear substance on it. Now, I am out of $450 because noone, even the owner, wants to hold accounability. I went to two different shops, including the one Northland Chrysler sent me to, and was informed the clear substance was from an "overspray". Apparently, they were doing shop work and did not cover my vehicle up. More

I went in for an oil change service. I mentioned to the Service representative that my tire needed some air. I asked does putting air in my tires come with the oil change. I was told yes I mentioned to the Service representative that my tire needed some air. I asked does putting air in my tires come with the oil change. I was told yes that will be taken care of. I picked my car up once it was done and while I was driving, I noticed my tire was still very low. I called the dealership’s service department to see if the air tire pressure was part of the oil change (again) and part of the checklist they use to make sure they do not overlook anything. I was told yes. I informed the tech that my tire is still low and that I mentioned I had low air in one of my tires when I dropped the car off as well. The service tech said yes, it should have been done. He is sorry that it was not done. That was pretty much it. I was not offered to bring my vehicle back in for the air to be put in the tire or anything. I was not completely satisfied. More