Northside Chevrolet

Above and beyond experience. Emilio is the guy for corvettes. Thank you for making our vision a reality when we ordered two corvettes to arrive together. Emilio is the guy for corvettes. Thank you for making our vision a reality when we ordered two corvettes to arrive together. More

My husband and I had just parked when a friendly staff member guided us to Cecilia. Last month, we were car shopping for our son and visited several dealerships. We weren't very impressed by them; however member guided us to Cecilia. Last month, we were car shopping for our son and visited several dealerships. We weren't very impressed by them; however, Cecilia was very professional and listened to what WE wanted. The Finance Manager, Hector, was also friendly and didn't try to sell us anything we didn't need. He even got us a better interest rate than from our bank! My husband bought the car he wanted, and he is very pleased with it. Thank you, Cecilia and Hector! Brian & Sharon More

Excellent Dealership, Everyone here is so nice and helpful from Receptionist to the Salesforce and The Service Dept. Not only that but, they don't rush you into situations nor do haggle you!!! helpful from Receptionist to the Salesforce and The Service Dept. Not only that but, they don't rush you into situations nor do haggle you!!! More

I purchased a used Toyota Land Cruiser First Edition, working with Jordan. He worked hard and put up with a lot of my xx. But he got me everything that I wanted on the deal. It’s hard to find an honest working with Jordan. He worked hard and put up with a lot of my xx. But he got me everything that I wanted on the deal. It’s hard to find an honest car salesman. More

Everyone was very friendly and helpful. We had a great experience. We told Jennifer what we were looking for and she showed us a beautiful vehicle that was perfect for us. We had a great experience. We told Jennifer what we were looking for and she showed us a beautiful vehicle that was perfect for us. More

I like your people Alex that helped me out was real professional and they got the work done very quickly. Thank you very much. professional and they got the work done very quickly. Thank you very much. More

Very friendly. Kept me informed of status even when I called. Explained problem in detail and what needed to be done. Kept me informed of status even when I called. Explained problem in detail and what needed to be done. More

Bad service representative never explained why they kept my car for 5 days and nothing was done my car for 5 days and nothing was done More

The after sale service is the worst. I should have seen red flags from the get GO DO MOT LEAVE THE DEALERSHIP WITJOIT THE VEHICLE READY THEY WILL NOT CARE ONE BIT ONCE YOUR GONE I should have seen red flags from the get GO DO MOT LEAVE THE DEALERSHIP WITJOIT THE VEHICLE READY THEY WILL NOT CARE ONE BIT ONCE YOUR GONE More

An Insulting, Deceptive, and Systematically Dishonest Experience. Avoid at All Costs. If I could give zero stars, I would. This was, without exaggeration, the most condescending and fundamentally dish Experience. Avoid at All Costs. If I could give zero stars, I would. This was, without exaggeration, the most condescending and fundamentally dishonest car dealership experience I have had in over two decades of buying new cars. The process at Northside Chevrolet is not designed to create a fair deal; it is a systematic attempt to deceive and take advantage of customers, and I have the numbers to prove it. Here is a factual, step-by-step breakdown of the bad-faith tactics you can expect: 1. The Bait-and-Switch on the Lease Payment: Their own website's calculator estimated a lease payment of around $222-281 for the car I wanted. The initial offer their salesperson presented to me was $609 per month. When I pointed out this nearly $400 discrepancy, the salesperson actually tried to claim that "taxes and fees" could explain the difference. This is not just a lie; it is a condescending and insulting one. 2. The Deceptive Trade-in Process: I came prepared with a written, binding, 7-day offer from CarMax for 20,000 for my 2023 Bolt EUV. Northside′s first and only offer was 16,500. 3. The Insulting Justifications and Fictional Fees: When I refused the lowball trade-in offer, the salesperson went to "talk to the manager." After a ten-minute wait, she returned with the exact same $16,500 offer, but this time with a new set of lies to justify it: She claimed the KBB value was $1,400 less than the "Very Good" condition value that I had researched. She then claimed they needed to deduct another $1,500 for a "reconditioning fee" to clean up a spilled milkshake stain around the cupholders. 4. The Institutional Disrespect: The fact that a new salesperson, after a supposed "management review," came back to me days later with the exact same bad numbers proves this is not one bad employee. This is their official, top-down, institutional strategy. Conclusion: The process at Northside Chevrolet is clear: they lure you in with the promise of a good deal, then they systematically try to dismantle your confidence with fabricated numbers and fictional fees, hoping you are not informed enough to catch them. This wasn't a negotiation; it was an attempt to see if I was a fool. It was a complete waste of my time. Management was made aware of these specific, documented issues and did nothing to correct them. Do not walk, run away from this dealership. There are honest and professional Chevy dealers in San Antonio who will treat you with respect; my experience proves that this is not one of them. More