Northside Chevrolet

Oil change took too long even after having an appointment. I waited 2 long hours. appointment. I waited 2 long hours. More

Took my 2021 chevy 1500 for transmission frailer on dec 16 2024 under factory warranty it took them 50 days to rebuilt my transmission. Apon receiving my truck i notice shudder on low speed call my service 16 2024 under factory warranty it took them 50 days to rebuilt my transmission. Apon receiving my truck i notice shudder on low speed call my service adviser Alex to report issue he said bring it back in for us to check it out after about 3 more weeks they said it was the upper and lower valve body and that the mechanic said it would take up to 1,000 miles to break in and that i would still notice the same shudder well over 1,000 miles later same problem when i called Alex back about the issue he said that now i was out of factory warranty i was like okay it was in warranty when i took it in and still not fixed he told me that General Motors would help with the cost of figuring out what was wrong with the transmission. Really now i would have to pay for something that should have been fixed the first time. never going back to North Star Chevrolet. Took it to Gunn Chevrolet in Schertz tx and they figure it out in one day luckily i have extended warranty but should have never had to use it if done right the first time. More

The dealship has good prices. It's clean in the waiting area with TV and snacks It's clean in the waiting area with TV and snacks More

The oil change and tire rotation was quick and efficient. The customer service was was great from time of turn-in to puckup. I would return again for other services. The customer service was was great from time of turn-in to puckup. I would return again for other services. More

Disappointed with my experience at Northside Chevrolet. I spoke with a representative online and via text about a car I was interested in, and I was assured it would be ready when I arrived. However, the c I spoke with a representative online and via text about a car I was interested in, and I was assured it would be ready when I arrived. However, the car wasn’t available, and I waited over an hour for it to be pulled up—only to find out I couldn’t even test drive it due to a low tire indicator. After spending $40 on Ubers and waiting over an hour, I left without even getting to drive the car. A complete waste of time. More

Good service all the people is very friendly I recommend this dealership They provide you with all the comforts this dealership They provide you with all the comforts More

Jennifer Schultz Luna was an amazing saleperson, and was very professional. Also the financial advisor was very professional. We are now chevy lifetime owners! Mike and Jackie Kellogg very professional. Also the financial advisor was very professional. We are now chevy lifetime owners! Mike and Jackie Kellogg More

The two people we dealt with for the actual purchase were nice and helpful. The other people we dealt with (manager and finance) seemed like typical car salesmen…fake and condescending. A couple of weeks a nice and helpful. The other people we dealt with (manager and finance) seemed like typical car salesmen…fake and condescending. A couple of weeks after my purchase, the manager called me and needed me to re-sign ALL of the paperwork AGAIN. I had to do this on my phone, without knowing if things had been changed. I have asked 3 people now for a car manual, as my car didn’t have one inside. Now I’ve been told I can order my own and there’s a fee. No thanks. They will be sending me a car manual for free. More

Went austin to dealership for a car the already sold. Zero communication. Extremely rude behavior Zero communication. Extremely rude behavior More

Amazing experience with this dealership. Our sales man was Hassan and we also completed our financing paperwork with Adrian. Both very personable, friendly people. I have to give an extra sh Our sales man was Hassan and we also completed our financing paperwork with Adrian. Both very personable, friendly people. I have to give an extra shout out to Hassan! He is very knowledgeable and brings such a positive energetic vibe to the experience. He was there to answer any follow up questions I had following our purchase and we purchased a beautiful 2024 Duramax from them. We absolutely love it. Thanks everyone who helped us at Northside Chevrolet! More