Northside Chevrolet

I purchased an excellent used Nissan Rogue from Northside Chevrolet. Sales Consultant Jonathon Hamilton worked hard to make the sale and was very accessible. To help complete the deal, GM Edward Burgess went Chevrolet. Sales Consultant Jonathon Hamilton worked hard to make the sale and was very accessible. To help complete the deal, GM Edward Burgess went the extra mile to get the sale completed. It was worth the drive from Victoria! More

I recently took my beloved 2010 Tahoe in for service at Northside Chevrolet. It was a little overdue for the 100K service and some maintenance that needed caught up. Worked with Garrett Johnson who was ext Northside Chevrolet. It was a little overdue for the 100K service and some maintenance that needed caught up. Worked with Garrett Johnson who was extremely friendly, knowledgeable and provided top notch service in general. I ended up doing not only the normal dealer work but literally everything on my list I could convince them to do. I used to be an auto mechanic back in the day and have owned so many trucks in so many states it isn't funny. Garrett and the crew at Northside Chevrolet are among the best I have ever encountered in over 30 years of driving. After such amazing service I had already decided I'm not taking my Tahoe to anyone for anything unless Garrett and crew can't do it. My girlfriend has an older GMC she just picked up for her son from her daughter. We took it in to Garrett and once again were given an absolute top notch level of service, fair pricing and outstanding work done to her little SUV. If this wasn't already enough, I've been shopping around for some custom steel bumpers for my Tahoe and having a little trouble getting someone to order the ones I want and install them as I want. I want something very close to factory but steel. Garrett worked with his body shop for me and now I'm having the bumpers shipped to Garrett for installation. I can not recommend Garrett and Northside more highly. This is what going to an actual GM dealer service department is supposed to be like. More

Purchased a new vehicle the best vehicle purchase I have ever made. The New Northside Chevrolet has definitely changed since the new General Manager Ed Burgess has taken the leadership from Dean Hardy. I ha ever made. The New Northside Chevrolet has definitely changed since the new General Manager Ed Burgess has taken the leadership from Dean Hardy. I had a problem with Dean very rude did not seem to care about the satisfaction of his customers. Ed is totally different meets customers and helps them to have a great vehicle experience. Carl Campbell the salesperson who found the perfect vehicle for me. He was courteous, very knowledgeable, straight forward, and bent over backwards to satisfy the customer. Great new manager and team at Northside Chevrolet. Highly recommend this dealership with a large inventory. More

Your salesman kept on offering things that he could not come through with. When I called the sales manager, he is just as bad!!! Learn some respect!!! You all are selling a great product, but do not repres come through with. When I called the sales manager, he is just as bad!!! Learn some respect!!! You all are selling a great product, but do not represent it well at all!!! I had the same experience with the device department. I know that I am but a little fish in the ocean, but I hope that social media kicks your xxx!!! I for one am not going back!!! More

I am not the type of person to write reviews, but the service that I had received on Saturday 01/23/21 was very horrible. The salesperson we had was Cesar. He took me to the back lot to look at the cars. service that I had received on Saturday 01/23/21 was very horrible. The salesperson we had was Cesar. He took me to the back lot to look at the cars. He was with me for about 5-10 minutes. He told me that he was going to get his jacket from the main building and come back. He never came back... literally left me in the back by myself looking at cars with no help. I walked back to the front and there he was and looked at me straight in the eye and did nothing. I went to a Cavender Toyota and walked out with a new car. Northside Chevrolet LOST A CUSTOMER DUE TO RUDE CUSTOMER SERVICE!!!! Please re-evaluate customer service with this salesperson. More

Bought a vehicle recently. Sales person (JD) was awesome! However, I personally witnessed the GM Dean “berate out loud” an associate for the entire show room to see and here. He had the nerve to ev awesome! However, I personally witnessed the GM Dean “berate out loud” an associate for the entire show room to see and here. He had the nerve to even argue with me when I pointed out how rude/loud he was being and how he did not need to berate the associates for at least 20 people to witness including customers and employees. His exact words to me...I don’t care! WOW! Unreal! More

I took my car in at 3:00 for an oil change. They were polite . The people who answer the phone are usually rather rude . Not today Nice for a change polite . The people who answer the phone are usually rather rude . Not today Nice for a change More

I really don’t leave reviews but when your service to the buyers is beyond bad then I will go to make a point so that nobody waste their time or receive bad service! So first off the GM of the establishment buyers is beyond bad then I will go to make a point so that nobody waste their time or receive bad service! So first off the GM of the establishment has no best interest in providing great deals or service to the customers. They reach out acting like they ready to serve you & send you on a wild goose chase. Then their salesman Caesar is completely in trustful & caught in three lies not knowing I already have the answers to my questions. & when I confront him about it now he pretend to remember & act like it was an honest mistake. This dealership starting from the top has no integrity, honestly, values, or leadership so anyone reading this do not waste your time !! More

Bought a crate engine from Northside Chevrolet had it installed by my mechanic engine came with the oil sending unit and it leaks oil they said that they were not going to honor it or replace it cuz they installed by my mechanic engine came with the oil sending unit and it leaks oil they said that they were not going to honor it or replace it cuz they say it did not come with it but when I took it out of the crate oil sending unit was already mounted on the engine block so now I have to go by another one when I shouldn't have to More

Well, I took my 2002 Corvette in for an oil change. Presented my coupon to service center and was told it couldn’t be used for an oil change. Coupon does not state not used for oil change. That should Presented my coupon to service center and was told it couldn’t be used for an oil change. Coupon does not state not used for oil change. That should have warned me get out. They also suggested more work that wasn’t asked for, ie spin balance of my brand new tires. Coolant flush, transmission flush.Oh yea, my 2002 corvette only has 14250 miles on it. Pretty picky who works on it but will be looking for a performance shop to do any and all work, and the moneys I will save will be more than these $50 coupons they don’t even honor. Today is 12/29/20 and what’s even more funny got more worthless coupons in the mail from Northside Chevrolet. More