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Northside Chevrolet

San Antonio, TX

3.3
155 Reviews

9400 San Pedro Ave

San Antonio, TX

78216

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Showing 155 reviews

September 02, 2022

DISHONEST SWINDLERS. They will not honor their quotes! Strongly recommend AGAINST doing any business with them. Was quoted a price for a full transmission swap (parts and More

by galbraith.shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario Davila
Sep 12, 2022 -

Northside Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 13, 2022

My experience was the best! Sergio was amazing and made my first time buy experience so special. I got a 2022 trailblazer and had to wait a few months but Sergio made sure to ke More

by samanthaacosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Roger
Aug 15, 2022 -

Northside Chevrolet responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Dean Hardy|dhardy@mynschevy.com

June 21, 2022

I along with at least 4 others had to wait for over 3 hours for an oil change. When I talked to the rep Jessica Erwin, she stated "It happens". I informed her that she could have notified me about the de More

by Daniel Farias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura Cortez
Jun 23, 2022 -

Northside Chevrolet responded

Daniel, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Northside Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Mario Davila | mdavila@mynschevy.com

Jun 23, 2022 -

Daniel Farias responded

Thank you for calling and hearing my side. I truly appreciate it. Daniel Farias Cell: 210-789-3446 Email: Farias@Ymail.com

June 18, 2022

BUYER BEWARE! ! I was lied to and my credit score has suffered. Salesman and finance guy both lied to me about running my credit one time only through my own bank. More

by amc9669
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger and Sergio
Jun 21, 2022 -

Northside Chevrolet responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Dean Hardy|dhardy@mynschevy.com

May 08, 2022

Great staff. Quick service and a clean waiting area! Highly recommended. Garrett is a big plus to work with. More

by Jlgauto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
May 10, 2022 -

Northside Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Mario Davila | mdavila@mynschevy.com

April 06, 2022

I have never experienced such disrespect from a car dealership before coming here. Waited over an hour for an appraisal. Received sexist comments from Sales Advisor, "Cris." After finally having my key More

by kjcennamo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Alvarez, Cristobal Cavasos, Marcus Anderson
Apr 08, 2022 -

Northside Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 03, 2022

Great customer service, good communication at all times, effective diagnosis and excellent care for my vehicle. More

by Fco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes, Laura Cortez
Apr 06, 2022 -

Northside Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Mario Davila | mdavila@mynschevy.com

March 22, 2022

Great service and salesperson the best he did and awesome sale and job with us More

by Davidlanda1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Cortez
Mar 24, 2022 -

Northside Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dean Hardy|dhardy@mynschevy.com

March 16, 2022

Finance department does not return phone calls or emails. My car was a total loss. I purchase a warranty from the dealership. Signed and completed a cancellation form. I send it back to finance department. A More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William J. Juarez
Mar 18, 2022 -

Northside Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Dean Hardy|dhardy@mynschevy.com

February 22, 2022

Thank you Kody Kent. Customer Service and maintenance was great. Northside Chevrolet. Thank you Kody Kent. More

by Gayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kody Kent
Feb 24, 2022 -

Northside Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Dean Hardy|dhardy@mynschevy.com

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