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Northside Chevrolet

San Antonio, TX

3.3
155 Reviews

9400 San Pedro Ave

San Antonio, TX

78216

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Showing 155 reviews

February 12, 2022

The salesman I dealt when I got my truck was wonderful was very polite, kind, patient, and knowledgeable. The management team and the finance offices are slow to respond and don’t seem to care about you a More

by Daredevilman936
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael , Laura Cortez
Feb 14, 2022 -

Northside Chevrolet responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Dean Hardy|dhardy@mynschevy.com

February 11, 2022

Very please with my result from Northside Chevrolet. Joseph A was very helpful and honest. He was able to get the results that I requested. I would use Northside Chevrolet again. I was able to speak wit More

by Matthew D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Cortez
Feb 14, 2022 -

Northside Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Dean Hardy|dhardy@mynschevy.com

February 09, 2022

Really great service. Really attentive. Whole staff work to find and meet my needs. Would go back with them. More

by Karlavaladez4698
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faviola Esquivel
Feb 11, 2022 -

Northside Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mario Davila | mdavila@mynschevy.com

February 05, 2022

I have been working with Emilio Gonzalez to order my new '22 C8 Corvette. Emilio has been great to work with. He's a very standup guy and has followed through on all his commitments. He has made the process More

by Patrick Gilkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Feb 08, 2022 -

Northside Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Emilio was able to provide an efficient and overall positive experience. Sincerely, Dean Hardy|dhardy@mynschevy.com

January 27, 2022

The best service that I ever had. Joseph was the most amazing salesman I have ever dealt with. Cody the manager was ever amazing on making sure we left with our truck the same day. More

by bmwr651979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesph, Laura Cortez
Jan 28, 2022 -

Northside Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Dean Hardy|dhardy@mynschevy.com

January 26, 2022

I dropped my car off on Friday, January 14th in the afternoon. I had an appointment for the 15th. I never heard from anyone by Monday, 1/17/2022 so I called to get an update. I spoke to 4 different pe More

by Candace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
lupe
Feb 01, 2022 -

Northside Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 03, 2022

This is our 2nd visit to this dealership (our 1st visit was a year ago). We decided to give this dealership another try hoping to go home in a brand new vehicle. We stopped by on Saturday, January 1st, dur More

by NNFAMILY7
Customer Service
Recommend Dealer
No
Employees Worked With
Jonathan Hamilton, Marcus Anderson, Cody DAY
Jan 05, 2022 -

Northside Chevrolet responded

Thank you for taking the time to share your recent experience at Northside Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Dean Hardy|dhardy@mynschevy.com

December 30, 2021

Promptly attended and Lyft provided. Repairs were explained and my vehicle was inspected in case there was anything additional needing attention. More

by Magnoliahz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 31, 2021 -

Northside Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mario Davila | mdavila@mynschevy.com

December 23, 2021

Joseph was amazing salesman. He didn’t pressure and helped so much to get my new vehicle! Thank you!! More

by Villegas_imelda_c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Alvarez
Dec 23, 2021 -

Northside Chevrolet responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joseph was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Dean Hardy|dhardy@mynschevy.com

December 23, 2021

The lift courtesy ride mileage was not enough, had to get another lift after the 10 mile limit. More

by rrichard1335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Cortez
Dec 26, 2021 -

Northside Chevrolet responded

Thank you for the feedback and review! We really appreciate it and will pass the information along to our team. Sincerely, Dean Hardy|dhardy@mynschevy.com

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